Human Resources Professional

STEVEN W. LAING

**** ******** ****, **********, ** 60431

********@*******.***

815-***-**** Home / 815-***-**** Cell

CAREER OBJECTIVE

Results-driven Human Resources Manager and MBA Candidate eager to contribute superior leadership, team

building, and communication skills toward supporting the employer in optimizing operational and financial

performance

PROFILE

Offer 12 years of progressive Human Resources management experience in unionized manufacturing plant

environments, with expertise in policy and procedure development and administration, recruitment and staff

development, employee and labor relations, salary and benefits administration, performance and safety

management, regulatory compliance, and grievances / claims management

Thorough understand of complex employment laws and regulations, including those under AAP, ADA,

COBRA, EEO, ERISA, FLSA, and FMLA; extensive experience successfully representing the employer in

unemployment hearings, workers’ compensation trials, and discrimination/harassment cases

Author corporate policies, prepare job descriptions, implement new procedures, and lead strategic change

initiatives

Demonstrated ability to recruit, hire, train, and retain top-performing employees at all levels; strategically plan

and coordinate workflow and human resources for optimal coverage while containing labor costs

Dynamic communication, presentation, and relationship management skills; facilitate internal

communications regarding career opportunities, benefits, employee relations issues, and corporate culture

Strong technical proficiencies including MS Office (Word, Excel, PowerPoint, Outlook), Ultipro, PeopleSoft,

Metlink, and SAP (Talent Management)

~ KEY ACHIEVEMENTS ~

· In recognition of outstanding performance, steadily progressed within leading manufacturer of folding

cartons and consumer packaging to attain position entrusted with full responsibility for all Human

Resources functions for more than 250 unionized employees

· Cut workers’ compensation costs by 35% in 2009 by aggressively enforcing corporate policies,

implementing safety incentive program, and conducting extensive training activities

· Developed and led the Union/Management Team, negotiated union labor contracts, and administrated

the grievance process for AFL-CIO unions; reduced 2008 grievances by 48% to LY through partnership

with union committee

· Investigated and drafted responses to EEOC, OSHA complaints, human rights, and harassment charges

leading to no-fault judgment or dismissals for all 10 filed charges throughout tenure with Graphic

Packaging; additionally researched and provided testimony in 6 arbitrations, 5 of which were awarded to

the company

· Earned a score of 92% on the Corporate GPI HR Audit for Graphic Packaging’s Carol Stream facility

· Reduced probationary period turnover rate by 30% by implementing Behavior Based Interviewing

approach to improve candidate selection

· As a member of the Kaizen Continuous Improvement team, coordinated multiple 5S Kaizen events and

developed Lean Manufacturing-based standard operating procedures

· Played integral role in attaining ISO-9001 Certification through ensuring compliance of documentation

and training

· Successfully implemented 3 distinct benefits models in 4-year timeframe; administered all employee

benefits and welfare programs

· Improved workforce cost efficiencies and location profitability by implementing job classification changes,

ADA-compliant job descriptions, new personnel policies, and staff training programs

· Reduced 2002-2003 OSHA Recordables by 75% to LY with the establishment of a highly effective Safety

Committee; additionally implemented the company’s first Safety Handbook and served on Central Region

Safety Action Team

Continued…

Steven Laing Page 2

PROFESSIONAL EXPERIENCE

Graphic Packaging International Inc. (formerly Altivity Packaging), Carol Stream, IL 2001 – Present

Human Resources Manager (2004 – Present)

Human Resources Generalist / Safety Coordinator (2001 – 2004)

ACH Foods (formerly Unilever Bestfoods), Summit, IL 1998 – 2001

Human Resources Assistant / Safety Coordinator

EDUCATION

North Central College, Naperville, IL Anticipated graduation 2012

Studies towards Master of Business Administration – 3.58 GPA

Western Illinois University, Macomb, IL 1995

Bachelor of Science in Criminal Justice/ Minor: Marketing/Business

~ PROFESSIONAL DEVELOPMENT & CERTIFICATIONS ~

Certified HR and Safety Auditor ~ Standard First Aid, AED, and CPR Certification ~

OSHA 15/30 Hour Safety Certification ~ OSHA 300 Log Recordkeeping ~

SSSCC Sponsored SAFE Leadership Training ~ Safety Facilitation / Coordination ~ Accident Investigation ~

Workman’s Compensation Administration ~ EEO / AAP Program Compliance ~

HR Compliance Auditor (GPI-2008) ~ CustomerONE Train the Trainer ~ Effective Technical Writing

~ PROFESSIONAL AFFILIATIONS ~

Member, Human Resources Management Association of Chicago (HRMAC) 1999 – Present

Member, National Safety Council (NSC) 2001 – Present

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