Business Development Senior

Esteban Reinoso

Senior Business & Technology Leader Sales • Operations • Product • Projects • Data Analysis East Brunswick, NJ +1-609-***-**** ********.***@*****.*** H1B Visa Holder – Ready for Transfer Bilingual: English & Spanish Professional Summary

Strategic and results-driven professional with 12+ years of international experience leading cross-functional teams in sales, operations, product development, and project delivery across the tech, telecom, fintech, and insurance sectors. Proven ability to drive growth, improve efficiency, and deliver high-impact solutions by blending business insight with technical expertise.

Core Competencies

• Strategic Project & Program Management (PMI, Agile)

• Business Development & B2B Sales (SaaS / PaaS)

• Product Lifecycle Management GTM Strategies

• Business/Data Analysis & KPI Dashboards

• Operational Excellence Cost & Budget Control

• Stakeholder Engagement Contract Negotiation

• Tech Telecom Fintech Digital Infrastructure

• Microsoft Office, Excel, Power BI, SQL, AutoCAD, Microsoft Project Professional Experience

• Project Manager – LG Tech LLC

Sep 2024 – Present

- Led the upgrade and integration of over 60 wireless sites from Nokia to Ericsson 4G/5G equipment.

- Directed field crews, subcontractors, and suppliers to meet tight deadlines and client SLAs.

- Oversaw site acceptance process, audits, procurement, quality control, and client reporting.

- Reduced implementation cycle time by 22% and improved billing accuracy by 15%.

• Business Development Manager – LG Tech LLC

May 2023 – Aug 2024

- Identified and closed strategic opportunities across LATAM and the U.S. for telecom services.

- Managed full sales cycle: prospecting, proposals, negotiation, and contract execution.

- Introduced CRM-based pipeline reporting and improved forecasting accuracy.

- Contributed to 27% revenue growth YoY and led client onboarding initiatives.

• Business Analyst – Zurich Insurance Group

Sep 2023 – Aug 2024

- Translated business needs into technical specs and dashboards for claims and customer data.

- Led stakeholder sessions, wrote BRDs, and supported ETL design and validation.

- Improved data visibility and reduced reporting errors by 30% through automation.

• Country Manager – fonYou Telecom

Oct 2021 – Mar 2023

- Launched and managed digital financial products including micro-loans and voice platforms.

- Delivered 38% YoY revenue growth and raised EBITDA from -7% to 28% in 18 months.

- Created dashboards, led product development, and managed analytics-driven growth initiatives.

- Negotiated strategic partnerships and supervised marketing and technical teams.

• Director of Operations – Phoenix Tower International Apr 2020 – Mar 2021

- Oversaw national rollout of telecom sites and upgrades across Ecuador.

- Managed P&L, project budgets, vendors, and compliance across operations.

- Implemented cost-saving strategies reducing OPEX by 8% while increasing project ROI by 4%.

• Sales & Operations Manager – Phoenix Tower International Oct 2019 – Mar 2020

- Closed long-term lease agreements and led SaaS/PaaS sales to carriers and partners.

- Managed customer acquisition and recovery of $1M in outstanding corporate accounts.

- Promoted to Director of Operations after delivering high-impact results in first year.

• Procurement & Permits Manager – BTS Towers

Feb 2018 – Sep 2019

- Negotiated site access and lease terms, reducing rental costs by 16% and improving margin per site.

- Streamlined permitting and procurement processes, cutting average project cycle time by 30%.

- Managed vendor selection and documentation to ensure legal and regulatory compliance.

- Supported commercial teams with data-driven proposals and territory feasibility analysis.

• Regional Project Manager – SBA Communications Corporation Jan 2014 – Jan 2018

- Managed turnkey deployment of telecom sites across Ecuador, Peru, and Colombia.

- Standardized project delivery under PMI guidelines, improving execution consistency across the region.

- Supervised regional budgets (CAPEX/OPEX) and vendor contracts, increasing project ROI.

- Delivered over 200 sites with >95% on-time performance across multiple operators.

• Senior IT Analyst – National Telecommunications Corporation (CNT) Sep 2009 – Jan 2018

- Led the nationwide implementation of IT systems for operations, customer service, and billing.

- Coordinated interdepartmental projects involving infrastructure, cybersecurity, and user support.

- Acted as advisor to the Ministry of Telecommunications on strategic IT modernization efforts.

- Developed automated workflows and dashboards, improving operational visibility and service KPIs.

Education

• Executive MBA – Cadiz University / Formato Educativo (2022)

• Diploma in Project Management – Tecnológico de Monterrey (2017)

• Electronics and Telecommunications Engineer – National Polytechnic School (2009) Certifications & Tools

• Power BI, Excel Dashboards, SQL, Microsoft Project

• AutoCAD, Bluebeam, Microsoft Office Suite

• SCRUM Master Foundations & Advanced

• Cisco CCNA Modules I & II

• OSHA Safety & Health Fundamentals

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