Customer Service inside /outside Sales

David A. Fowler

**** **. ****’s Drive, Mineral Ridge, Ohio 44440

(330) 647 - 4400 cell

*********@*****.***

PROFESSIONAL EXPERIENCE

GREENS ELECTRIC – Irving, CA 04/2024 - 04/2025

Remote - Contractor

●I worked to open a new remote area for the company to expand their High Voltage Electrical Equipment sales. Concentrating on large electrical contractors and Electrical Power companies East of the Mississippi River. This included researching states for potential customers, Cold calling, evaluating, and opening new accounts,

handling incoming calls, preparing quotes, and attending Trade Shows.

RUSSELL EQUIPMENT – Twinsburg, OH 01/2023 - 02/2024

Midwest Rental Representative

●I was responsible for opening a new territory of 11 states to sell our Forklift Rental Services to existing dealers

and warehouse and logistic companies. States included MI, WI, MN, IN, IL, IA, NE, KS, MO, AR, and OK.

My duties included researching states for potential customers, cold calling, evaluating, and opening new accounts.

Other responsibilities included handling incoming calls and other rental representatives' customers when times

were busy or during vacation. Attended Trade Shows as needed. I built this new territory from $0 to over

$3,500,000 in rentals in my first year.

RABER ENTERPRISES – Cochranton, PA 01/2018 - 12/2022

Commercial Roofing Sales & Service / Website Sales Manager

●I was the in-office liaison for over 2000 Independent commercial roofing contractors throughout the United States. I worked closely with the independent contractors and our product supplier for Conklin Roofing Products

My duties included but were not limited to: Marketing, Web assistance, mailers, bidding on projects, and

closing sales. I am also the Sales Manager for a Company website for Contractors. Specializing in Commercial Roofing throughout The United States.

PHILLIPS MFG – Niles, OH 04/2015 - 11/2017

Inside Territory Sales / Commercial / Industrial

●Managed the Upper Mid-West Territory, which consisted of North Dakota, Minnesota, Wisconsin,

Illinois, Indiana & Michigan. As well as several of the top Company House Accounts. These accounts

Produced 7-10 million a year in sales. I handled all sales, followed up on shipments, and handled.

Problems throughout my territory. In this capacity, I sold construction products for commercial metal roofs,

drywall applications and foundation parts.

DAF & ASSOCIATES – Mineral Ridge, OH 07/2014 - 03/2015

Contract Work / Customer Retention Management

●Designed customer-specific Business Development and CRM programs for implementation in the Sales

departments for two manufacturing companies.

LIBERTY STEEL PRODUCTS – North Jackson, OH 07/2010 - 07/2014

Government Sales / Business Development /Inside Sales

●Served as Government Sales and Business Development Manager for the service centers and stamping.

divisions. Managed business with government agencies to acquire new business with tier-one government defense contractors. My primary duties were procuring Stamping accounts for Liberty Steel Stamping.

Sold steel coils to roofing manufacturers, tool companies, and lighting companies.

Make personal calls to all existing and potential accounts.

Created and developed the company's Business Development program. Worked closely with the Inside Sales Department to ensure complete sales follow-through from cold calls, personal visits, quotes, special metal processing, inside sales, engineering, manufacturing, and shipping.

PCN STEEL – (DAF & Associates), Leigh Acres, FL (Ohio Office) 01/2008 - 06/2010

Regional Sales Manager – OH, IN, MI, IL, PA, NY, WV, and KY.

●Developed a new territory from zero to the top-producing territory in the company in 18 months.

●Made personal calls to all existing and potential accounts.

●Managed a sales force of 4 sales representatives.

●Processed sales orders; ensured proper coordination of the sales process.

●Maintained company quotas and schedules on MS Office Excel & Outlook.

●Responsible for P&L of region and sales quotas.

NASH METAL TRADING (DAF & Associates), Ontario, Canada (Ohio Office) 06/1994 - 12/2007

Regional Sales Representative – IL, IN, MI, OH, PA, NY, WV, KY

●Developed new business through cold calling via in-person visits and phone calls.

●Average 4 days a week doing Outside Sales with one day a week in my home office to complete weekly

reports and schedule next week's business to all existing and potential accounts.

●Maintained major company accounts in the territory by establishing relationships and providing top-quality service.

●Managed phone orders and made personal sales calls to existing and potential customers.

●Assured that customer orders were processed completely, including shipment and delivery.

●Developed a new territory for the company based on personal visits and a telemarketing campaign.

●Maintained company books and schedules on MS Office Excel and Word.

●Responsible for P&L of region and sales quotas.

SHARON STEEL CORPORATION/MASURY STEEL, Masury, OH 03/1992-06/1994

Secondary Steel Sales

* Make personal sales to larger company accounts.

* Sell lists of secondary steel from mills list for optimal profits on a bi-monthly basis.

that did not meet ASTM specs for prime steel.

* Make personal visits as necessary to customers & implement a telemarketing program to increase the

turnaround on the Mill generated lists.

YELLOW ROSE STEEL PLATE, Houston, TX. 06/1990-03/1992

Division Manager (Division of Ohio Steel)

* Managed a New Startup Division of Ohio Steel in the Houston market.

* Set up a cold call marketing campaign to help expand the presence in the region.

* Work with inside representatives to help them be more productive in sales.

* Do sales forecasts and projections.

* Do market research for potential products and services for future production.

* Sold Steel cobbles, Strip Mill Cobbles, and Slabs, Steel Plates to customers for processing and fabrication.

* Handled all shipments for the warehouse.

* Managed hourly and salaried personnel.

* Developed a fax and telemarketing program.

OHIO STEEL SHEET & PLATE, Masury, OH 03/1988-06/1990

Inside Steel Sales

* Sold Steel cobbles, Plates, and Slabs to customers through telemarketing.

* Did extensive cold calling.

* Developed an extensive client list from zero clients within 3 months.

* Became OSSP top salesman.

* Developed a fax offering program for OSSP.

* Trained new sales employees.

EDUCATION

Youngstown State University - Business Administration (1976-1979)

Kent State University - Trumbull Campus (1974-1976)

REFERANCES – Furnished on request

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