Yessica Lorena Gonzalez Diaz MBA. MCS.
Junior Data Analyst Data-Driven Decision
Springfield, VA 571-***-****
*******.***********@*****.*** linkedin.com/in/yessica-gonzalez-mba/ PROFESSIONAL SUMMARY
Analytical and proactive Junior Data Analyst with dual Master’s degrees in Computer Science and Business Administration, and hands-on experience optimizing data processes in healthcare and administrative environments. Skilled in SQL, data visualization, and workflow automation. Proven ability to streamline operations, support executive decisions through data insights, and manage high-volume information systems with a strong focus on compliance and accuracy.
SKILLS
• SQL, Python (basic), Microsoft Excel (PivotTables, VLOOKUP), Power BI
(basic), SharePoint, Canva
• Epic Cadence, Vyne Medical Systems, Calendly, Zoom
• Proficient in data integrity, process automation, and cross-functional communication
• Detail-oriented, adaptable, and collaborative in fast-paced environments
WORK EXPERIENCE
Patient Care Representative, Mar 2023 – Feb 2025
VHC Health Arlington, VA
• Optimized clinic scheduling workflows using Epic Cadence, reducing appointment conflicts by 30% and increasing patient satisfaction scores by 15% through more efficient calendar management.
• Managed insurance verification and preauthorization for an average of 60+ patients daily, streamlining payment processes and ensuring 100% financial accuracy through precise daily batching and documentation.
• Facilitated effective internal communication by accurately transferring 100+ calls per week to appropriate personnel, expediting issue resolution and maintaining a 98% patient care satisfaction rate.
• Led peer-to-peer interviews and conducted onboarding training for 10+ new staff members, ensuring seamless workflow integration and maintaining a zero-error rate in patient chart preparation. Remote Assistant, Jul 2020 - Oct 2022
Biocolquimica SAS Remote
• Coordinated and hosted over 50 virtual meetings using Zoom and Calendly, streamlining communication with vendors and supporting timely remote facility maintenance resolutions across multiple locations.
• Administered a digital filing system containing over 1,200+ documents, ensuring 100% audit readiness and strict compliance with HIPAA and internal data privacy standards, reducing retrieval time by 35%.
• Processed over 80 purchase requisitions and tracked 100+ deliveries, resolving order discrepancies within 48 hours on average and demonstrating comprehensive end-to-end procurement and invoice processing capabilities. Child Care Specialist, Oct 2016 - Apr 2018
Cultural Care Au Pair Burke, VA
• Provided attentive, full-time care for 1 newborn and 1 toddler, developing and implementing daily age-appropriate routines that enhanced early sensory, language, and motor skill development, contributing to key milestones being met on schedule.
• Maintained detailed daily logs, schedules, and safety checklists for 100% compliance with childcare regulations and clear, consistent communication with parents resulting in zero incidents and high parental satisfaction. Executive Assistant, Sep 2014 - Oct 2015
Estyvar Enterprises SAS Bogota DC
• Collaborated with cross-functional teams to analyze and review monthly and quarterly financial statements, identifying cost-saving opportunities and operational risks that contributed to a 12% increase in revenue and improved financial forecasting accuracy.
• Managed executive calendar and inbox with over 100+ weekly communications, scheduled 20+ inspections, and initiated 40+ maintenance work orders, ensuring seamless daily operations and reducing downtime by 30%.
• Orchestrated meetings, corporate events, and CEO international travel, managing budgets, vendors, and tight timelines to ensure flawless execution.
EDUCATION
Master of Computing Science (MCS) Washington University of Virginia, Annandale, VA. 2025 Master of Business Administration (MBA) Washington University of Virginia, Annandale, VA. 2022 Bachelor of Business Administration Universidad Cooperativa de Colombia, Bogotá. 2017