Customer Service Client
Resume:
Azin Amiri
****.*************@*****.***
Phoenix, AZ
Objective
Highly motivated, bilingual (Farsi/English) customer service and
sales professional with over 15 years of combined experience in client service
coordination and online product sales. Proven track record of delivering exceptional service, building strong client relationships, and driving sales growth. Looking to apply my strong communication skills and sales expertise in a fast-paced customer service role
that values relationship-building and results.
Professional Experience
Self-Employed Affiliate Sales Marketer – Muscle & Fitness Products
April 2020 – Present
Promote muscle and fitness products through targeted online marketing campaigns, social media, and digital outreach.
Generate sales and earn commissions by effectively driving traffic and converting leads into customers.
Develop and execute marketing strategies to increase product visibility and customer engagement.
Build and maintain strong customer relationships by providing personalized recommendations and timely support.
Track and analyze sales performance to optimize marketing efforts and maximize revenue.
Account Coordinator / Client Service Coordinator (Farsi Bilingual) at HamraahLine Solutions Company 2011 – March 2020
Served as a key liaison between clients and internal teams, ensuring smooth communication and project coordination in a bilingual environment.
Delivered exceptional client service by promptly addressing inquiries, resolving issues, and maintaining positive client relationships.
Coordinated schedules, meetings, and project updates to optimize workflow and client satisfaction.
Supported sales initiatives by identifying client needs and promoting relevant services.
Maintained detailed records and reports, contributing to improved client management and retention.
Skills
Affiliate Sales Marketing: Skilled in promoting products through digital marketing channels, driving traffic, and converting leads to generate commissions.
Bilingual Communication: Fluent in Farsi and English (spoken and written), enabling effective communication with diverse customer bases.
Customer Service Excellence: Strong ability to handle high-volume inquiries, resolve issues, and provide empathetic, solution-oriented support.
Sales & Negotiation: Experienced in identifying customer needs, building rapport, and closing sales through personalized product recommendations.
Digital Marketing & social media: Proficient in creating and managing marketing campaigns across platforms such as Instagram, Facebook, and email marketing.
CRM & Call Center Tools: Comfortable using customer relationship management systems and call center software to track interactions and improve service.
Problem Solving: Quick and resourceful in addressing customer concerns and delivering timely resolutions.
Time Management & Multitasking: Effectively prioritize tasks to manage sales efforts and client communications simultaneously.
Education
Bachelor of Business Administration (BBA)
Arizona State University (ASU), Tempe, AZ
Graduated: [2017]
Project Management Certification
University of Arizona, Tucson, AZ
Certified: [2018]
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