Program Manager Project Management

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Detroit, Krithika MI kritrajaraman@Rajaraman gmail.com 248-***-****

https://www.linkedin.com/in/krithika-r-13a33260/

EXECUTIVE SUMMARY

Over 10 years of experience that includes business strategy, business operations, program/project management and related deliverables and activities.

Demonstrated continuous skill application, development/refinement, with an adaptability for change management.

Strong advocate for exceptional customer experience as a driver for impactful businesses.

Experience in supporting agile, predictive and hybrid programs in supporting/implementing dependent technical projects.

Skilled in working with cross-functional/matrix/projectized (PMO) organizations, and all levels of management/stakeholders to meet business goals and objectives.

Thrives in engaging with subject matter experts across disciplines and building strong, working relationships.

Culturally sensitive, energetic, and charismatic with exceptional people skills. AREAS OF EXPERTISE

Strategic Communications Program/Project Management Cross-functional Collaboration Stakeholder Management Risk Management Client Services Project Status Reporting Information Technology

EDUCATION

Master of Science (MS) in Journalism Ohio University, Athens, OH Bachelor of Arts (BA) in Political Science University of Illinois, Urbana-Champaign, IL PROFESSIONAL DEVELOPMENT & CERTIFICATIONS

Project Management Professional (PMP) Prep Course General Motors Marketing Analytics: Marketing Measurement Strategy University of California, Berkeley Marketing Analytics: Price and Promotion Analytics University of California, Berkeley 2

PROFESSIONAL EXPERIENCE

Project Management Institute, Detroit, MI February 2025 – Present Moderator Manager (Volunteer)

• Responsible for coordinating and writing moderator scripts, room designations and managing participant entry for the annual PMI Symposium and other PMI events. General Motors, Detroit, MI January 2022 – August 2024 Program Manager

● Served as a Program Manager for the Cadillac CELESTIQ EV program, responsible for ensuring delivery of digital shopping tools to support overall vehicle lifecycle.

● Served as IT Project Manager involved in planning-to-delivery for dedicated work streams to meet delivery milestones using agile methodologies.

● A conduit for critical program information across several business and product teams, responsible for facilitating all necessary meeting forums, collaborative work sessions, risk mitigation and reporting overall program activity to Cadillac leadership and stakeholders.

● Owner and conveyor of weekly status reports, project schedules and milestone trackers, risk registers, issue logs, PMO status reports and communications plans.

● Led dedicated weekly collaboration meeting series, product demos, UATs and other facilitations to support and engage our cross-functional teams.

● Collaborated cross-functionally to manage product integrations and interdependencies.

● Served as the markets liaison for managing the CELESTIQ Global Expansion to Europe, Japan, Korea and Middle East.

● Paraprofessional Activity:

Cadillac Diversity, Equity & Inclusion Employee Resource Group

GM Project Management Professional (PMP) Prep Course Program

GM Women Connect Mentorship Program

Gateway Pediatric Therapy, Detroit, MI September 2020 – December 2021 Behavior Technician, Direct Trainer

● Provided direct clinical and in-home Applied Behavior Analysis (ABA) treatment for children with Autism Spectrum Disorder to best serve clientele for comfort, safety and efficacy of therapy.

● Worked with supervising faculty on functional analysis and assessment using evidence-based methods of direct therapy

● Trained incoming behavioral technicians on the ethical and legal clinical procedures

● Communicated with and supported client families for in-home therapy and consultation VSC, Chicago, IL June 2020 – August 2020

Senior Account Executive

● Coordinated, developed and planned digital communications digital events, product launches, customer acquisitions, business expansion and C-suite support for tailored public relations campaigns for each of my clients

● Interacted with clients daily via email and phone and managed organization and delivery of assets for various activities across projects and campaigns.

● Coordinated and collaborated across internal and external teams for campaign measurement, analysis and reporting of public relations campaigns.

● Maintained key relationships by planning, organizing and executing on media and analyst relations to document and manage exchanges of key information and allowing industry experts to have fair discourse for industry research and/or to establish clients as a thought leaders. 3

PROFESSIONAL EXPERIENCE (Cont.)

Motorola Solutions Inc., Chicago, IL (Contract). March 2019 – October 2019 North America Communications Manager

● Served as a strategic business partner to North America sales leaders and stakeholders working cross-functionally within the organization to support and grow Motorola Solutions' customer ecosystem and tell the company's story to target audiences

● Maintained strategic communications with leadership across departments for project organization and structure with effective follow-up and coordination of assets

● Developed learning materials for intensive media training workshops held for key Motorola executives and stakeholders in preparation for media interviews and global events

● Researched and developed media briefings for key spokespeople ahead of media opportunities and events outlining main narratives.

Interdependence Public Relations, Chicago, IL January 2017 – March 2019 Account Supervisor

● Planned, managed and executed strategic PR activities to help clients garner media attention, gain industry representation and drive business

● Led media relations teams and worked closely with members of the media to coordinate earned- first opportunities for news and feature stories, end to end and award submissions, speaking opportunities, thought leadership, inclusion in industry analyst reports and more.

● Provided cross-agency editorial and industry events management with attention to detail on key dates, requirements and content development

● Drove operational and developmental growth through recruiting, training and instruction of staff and clientele

SSPR, Chicago, IL October 2013 – December 2016

Account Manager

● Supported clientele on media relations strategy to drive business objectives

● Analyzed and developed research and reporting tools to support internal and external teams on client-facing and agency-wide PR and business initiatives

● Trained, coached, mentored and worked alongside direct reports in media relations, analyst relations, event support and campaign measurement

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