Strategic Human Resources Management

Justin Fontenot

Prairieville, LA ***** 337-***-**** ***********@*****.***

Strategic, data-driven HR Director with 10+ years of experience aligning people operations strategies with business goals across Fortune 500 companies, startups, and global expansion initiatives. Proven expertise in employee relations, talent development, HR project leadership, and organizational integration. Adept at leading cross-functional teams and building systems that foster high performance, compliance, and employee growth. Achievements

● Launched Amazon fulfillment centers employing 4,000+ staff under COVID-19 restrictions; exceeded staffing goals and enhanced onboarding.

● Developed and led gamification initiatives at FedEx, boosting attendance by 10% and performance by 17%.

● Built HR integration playbooks and led M&A processes for Chewy and Gopuff across domestic and international markets.

● Promoted to Sr. HR Manager over Amazon’s Kentuckiana region, achieving the network’s highest exempt promotion rate.

● Established compensation philosophy and performance systems for Overwatch’s expansion into EMEA. Areas of Expertise

● Talent & Performance Management

● Compensation Strategy

● Employee Relations & Engagement

● M&A and Global HR Integration

● Workforce Analytics & Dashboards

● HR Technology (Workday, ADP)

● Leadership Development

● Policy Implementation

Education Louisiana State University, B.S.

Experience

Overwatch Director of Human Resources January 2025 - Present

● Leader of the Field Human Resources team to define and implement Overwatch’s enterprise HR Program

● Partnering closely with Senior Field Operation Leaders to build structure onboarding and offboarding processes for client-facing personnel, aligning compliance and employee experience

● Served as Chief of Staff to the Chief People Officer, supporting enterprise-wide HR initiatives, and the development of HR Centers of Excellence

● Guided the development of various analytics dashboards, notably the Headcount & Attrition Dashboard offering executive leadership into real-time trends

● Conducted Compliance Audits, centralizing documents into a secure cloud-based system

● Spearheaded updates to the enterprise Employee Handbook, including separation of Field vs Corporate roles and development of new employee focused policies that reinforced company culture

● Partnered with executive leadership to support international expansion, successfully landing the company’s first contracted position

● Developed company’s first compensation philosophy, including clear pay bands, performance metrics, and determination of bonus eligibility

● Launched HR technology solutions, including new ATS platform, to improve data integrity, and operational efficiency

● Within 60 days, developed and executed a performance plan resulting in the promotion of two HRBPS to Sr HRBPs, establishing a repeatable model for future internal advancement Chewy Senior Program Manager, HR Integration August 2022 - January 2025

● Served as the International Expert in the HR Integration Management Office, building scalable HR processes to support acquisitions and international expansion

● Collaborated with the Corporate Development team to prioritize the employee experience across integrations

Justin Fontenot

Prairieville, LA 70769 337-***-**** ***********@*****.***

● Created flexible playbooks adaptable to dynamic merger & acquisitions (M&A) and international expansion scenarios

● Drove cross-functional project management for international growth, coordinating with Legal, HR, IT, and Business Development to establish diligence standards, tech migration plans, and offshoring programs

● Streamlined vendor management for outsourced labor GOPUFF Integrations Manager July 2021 - July 2022

● Built out the HR Integration Management function during early stages of Gopuff’s acquisition strategy, driving domestic and international M&A initiatives

● Developed and launched the standard HR Integration Playbook, with company-wide acceptance

● Managed and led due diligence processes for North American and European acquisitions, including Fancy and Dija

● Led HRIS launch of Workday and integration of newly acquired entities, BevMo and Liquor Barn, into Gopuff systems and operations

● Partnered with IT on tech stack integrations to ensure consistent employee experience and data integrity across platforms

Amazon 2019 -2021

Sr HR Manager Kentuckiana 2021- 2021

HR Manager TUL2 2019-2021

● Promoted to Sr HR Manager for the newly created Kentuckiana region, 8 logistics stations across KY, IN,

& OH

● Oversaw HR Team of 12, leading performance and development initiatives

● Led regional projects focused on exempt leader attrition, diversity & inclusion, and employee engagement

● Joined as the HR manager for a newly launched Fulfillment center during height of COVID-19 pandemic, developing a launch playbook that guided COVID-safe ramp-up and drove rapid employee assimilation

● Provided critical support in gaps created by the COVID-19 pandemic and exceeding staffing targets

● Launched site with 4,000+ employees, navigating distance guidelines and creating best in class onboarding processes

● Created strong partnerships with site operations, established long-term talent strategies FedEx Ground HR Manager 2015-2019

● Provided strategic HR support to leadership teams across multiple facilities

● Developed and launched performance enhancing initiatives, including a gamification project, increasing employee attendance by 10% and boosting performance by 17%, ranked first in the region for three quarters

● Redesigned staffing and scheduling procedures to align with peak seasonal demand, reducing turnover

● Built and executed leadership training focused on compliance and operational alignment

● Led onboarding and integration initiatives that standardized HR practices across facilities, improving new hire retention

● Lead and direct district engagement efforts to grow employee/corporate relationships district-wide

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