Case Manager Data Entry

Sweet Love

ADDRESS: ** ******** ****, *** ** Brooklyn, NY 11205 347-***-**** ********@*******.***

PROFESSIONAL SUMMARY: DETAIL-ORIENTED with the ability to multi-task Good Communication and care coordination. Team player who can work independently. Microsoft Office and Internet Research Customer Service and client-oriented Administrative & Clerical Support Aspirations Diploma Plus High School, Brooklyn, NY Diploma received in 01/2015 8 & 16 Hour Security License EXP: 07/17/2026

Borough of Manhattan Community College Brooklyn, NY B.A. will be received in August 2025; Major: Nursing

• Operational Records Maintenance • Budget Development

• Employee Performance Evaluations • Risk Management

• Service Rates Establishment • Employee Supervision

• In-service Programs • Time Management

• Verbal and Written Communication • Budget Planning

• Operating Plans Development • Risk Mitigation

• Service Utilization Improvements • HIPAA Guidelines

• Policy and Program Development • Community-based Educational Programs

• Critical Thinking • Human Resources Management

• Employee Work Scheduling • Patient Care Assessment WORK HISTORY

Case Manager 01/22/2024-Present

CHI Community Housing Innovation, Brooklyn NY

Maintaining client records; Reviewing case notes and logging events and their progress, Obtaining additional resources and entitlements; Ensuring that housing specialists complete tasks such as housing vouchers and other housing related services; Verifying clients attendance to adhere to all scheduled meetings and appointments and tasking clients to maintain an open case to remain in shelter otherwise their case will be sanctioned. Must conduct client unit inspections and review findings to document and report to supervisor. Document all data entry into CARES in prompt manner. Case Manager 03/1/2023-09/2023

BRC Bowery Residents, Brooklyn NY

Commit to using evidence-based practices (EBP); Motivational Interviewing (MI), Trauma-Informed Care (TIC), Assessment Form, Initial Service Plan, and all initial intake documentation. Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times. Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.). Must conduct client unit inspections and review findings with the client and supervisor. Collaborating with Assisted Out-Patient Treatment to better assist high-risk consumers. Collaborating with other community providers for resources and programs to better tailor services Home Health Aide/ 02/2014-present

Various Home Care Agencies, HCS Home Care, etc.).

Provided healthcare services in client’s residences and performed domestic and household tasks. Monitored clients’ vital signs, temperature, and respiration and reported on their conditions. Monitor patients' conditions; record vital signs; assist with personal care, hygiene, and mobility. Transport clients to and from appointments and coordinate personal care with service providers. Planned, purchased, prepared, or served meals to patients or family members according to prescribed diets. Provided companionship and basic emotional or psychological support Providing information to supervisors, co-workers, and subordinates by telephone and in writing. Case Manager/Outreach 09/’2019 - 04/2022

Breaking Ground Manhattan, NY, Manhattan, NY Collaborating with Assisted Out-Patient Treatment to better assist high-risk consumers. Collaborating with other community providers for resources and programs to better tailor services. Establishing and maintaining positive relationships with consumers and referral sources. Maintained updated client records with plans, notes, appropriate forms, or related information. Communicating with people outside the organization, representing the organization to customers. Maintained updated client records with plans, notes, appropriate forms, or related housing packet information. Managed electronic systems (CARES of individual files. Program Aid 10/’2018 – 08/’2019

BRC Manhattan, NY

Conduct rounds, monitor the safety of client needs, and remove belongings and label them. Developing constructive and cooperative working relationships with others and maintaining them over time. Check to ensure that appropriate changes were made to resolve customers' problems. Answer patient call signals, lights, bells, or intercom systems to determine patient needs. Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses. Observe or examine patients to detect symptoms that may require medical attention, such as bruises ext. Providing information to supervisors, co-workers, and subordinates by telephone, in written form. Housekeeping 02/2015– 07/2018

Marriot Hotel, Sarasota,

Florida

Distributed linen, towels, and room supplies using wheeled carts or by hand. Restocked room supplies such as drinking glasses, soaps, shampoos, writing supplies, and mini-bar items. Inspected and turned mattresses regularly. Stored all dirty laundry in line with company/hotel policy. Organized work schedules from the room status list, arrivals, and departures. Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items. Cleaned Corridors, lobbies, stairways, elevators, lounges, and guest rooms. Disinfect equipment and supplies using germicides or steam-operated sterilizers.

Contact this candidate