Account Executive Administrative Support

FAYE OLIVIA ANIOAY

Silver Spring, MD ***** 240-***-**** *********@*****.***

PERSONAL SUMMARY

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. SKILLS

• Computer Proficiency

• Salesforce CRM, Hotel Systems

Fidelio and Opera

• Sales strategies implementation

• Marketing campaign

management

• Business strategies

• Administrative support

EXPERIENCE

06/2021 to 10/2021 Account Executive I

Orkestra Communications Quezon City, Philippines

• Develop new accounts, maintain and grow existing accounts while establishing and maintaining relationships with customers

• Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.

01/2021 to 05/2021 Outreach Manager (UCaaS)

Orkestra Communications Quezon City, Philippines

• Reached out to business prospects via outbound calls, email, social, and other channels with the goal of setting up an appointment with our Account Executive

• Identified new business opportunities to elevate market position and achieve goals.

• Analyzed data from previous campaigns to determine areas of improvement or growth opportunities.

05/2017 to 03/2020 Admin and Marketing Executive

Ghoroor Photography Studio Dubai, United Arab Emirates

• Managed photography studio and oversaw its daily operations

• Assessed projects against budgets and timelines, keeping team and assignments on task.

• Expanded personnel skill sets by mentoring marketing team both individually and in groups.

04/2007 to 08/2015 Hotel Sales and Reservations Agent Number One Tower Suites Dubai, United Arab Emirates

• Provided appropriate and accurate hotel information to guests and promoted the hotel and its services

• Maintained confidentiality of customer information in compliance with privacy regulations.

• Utilized problem-solving skills to resolve customer complaints efficiently and effectively.

EDUCATION

2005 Nursing Aide

AMA School of Medicine Cainta, Philippines

2002 Information Technology

Informatics Computer Institute Quezon City, Philippines 1999 Computer Science

AMA Computer College Cainta, Philippines

REFERENCES

Character references are available upon request

LANGUAGES

• English

• Tagalog

PERSONAL INFORMATION

• Place of Birth: Quezon City, Philippines

• Date of Birth: October 12

• Nationality: Filipino

• Marital Status: Single

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