Angie Hernandez
San Diego CA, ****5
To Whom It May Concern
As an experienced Bilingual English/Spanish Bartender, Waitress, Billing Specialist,
Administrative Assistant, Data Entry Clerk, Claims Specialist, and Customer Service Representative, I am very interested in identifying any employment opportunities that may exist within your company. Enclosed, please find my resume for your review and consideration.
I look forward to speaking with you about potential opportunities and to discuss how my experience and skills may contribute to your organization.
If you would like to schedule an interview, please feel free to contact me at:
619-***-****. Thank you for your consideration.
Sincerely,
Angie Hernandez
Skills: MS Office, QuickBooks, Excel, Profit Tools, Spreadsheets, Outlook, and Microsoft Teams
Angie Hernandez
3105 38th St.
San Diego CA, 92105
****************@*****.***
Professional Experience
Forward Air Intermodal / CST (Central States Trucking) Oak Brook, IL (January 2019- May 2025) (Remote Work)
Billing Specialist / Payroll
•Audited owner operator manifests to determine pay for week
•Processed settlements after verifying all data to be correct
•Billing & Invoicing for intermodal drayage, chassis, detention, and per diem for six terminals
•Update all customer websites with data entry proof of deliveries and invoice information
•Responsible for training new employees in correct web entry and billing procedures
Bungalow Joe’s Hanover Park, IL (April 2023 – December 2024)
Bartender/Manager
•Supervised the work of bar staff and other bartenders
•Balanced cash receipts
•Batch out credit receipts
•Planned bar menus
•Ordered or requisition liquors and supplies
•Served Food/ Mixed drinks
Mi Barra Chula Vista, CA (March 2022 – March 2023)
Bartender
Batch out credit receipts
Supervise the work of bar staff and other bartenders
Plan, organize, and control the operations of the cocktail lounge or bar
Ordered or requisition liquors and supplies
Closed out waiter’s receipts cash and credit
EcoATM San Diego, CA (November 2015 – March 2017)
Claims Specialist
•Handling sensitive information
•Customer Service
•Data Entry
•Handling payments for devices
•Handling police reports for stolen property with detectives and office
Schnidt Cartage Hanover Park, IL (March 2014 – November 2015)
Billing Specialist
•Manage billing cycle for company: including reviewing, generating and processing
of invoices and billing statements
•Answering multi-phone lines
•Mailing / E-mailing invoices
•Customer Service
•Inputting pickup information in trucking software
•Greeting Guest
•Collections
Butera Market Elgin, IL (August 2014 – May 2015)
Cashier
•Verification of age
•Customer Service
•Bagger
•Cart Organizer
•Cashier
EcoATM / Manpower San Diego, CA (August 2013 – January 2014)
ID Verifier
•Verification of age
•Person Identification
•Data Entry
•Customer Service
San Diego Auto Connection San Diego, CA (August 2012 – August 2013)
Customer Service Representative
•Answering multi-phone lines
•Scheduling of client appointments
•Email Clients regarding appointments
•Some data entry
Tropics Nightclub San Marcos, CA (December 2011 – August 2014)
Head Bartender
•Batch out credit receipts
•Supervise the work of bar staff and other bartenders
•Plan, organize, and control the operations of the cocktail lounge or bar
Medussa’s Night Club Elgin, IL (March 2008 – June 2010)
Bartender
Batch out credit receipts
Supervise the work of bar staff and other bartenders
Plan, organize, and control the operations of the cocktail lounge or bar
Sabor Latino Norfolk, VA (March 2002 – June 2008)
Head Bartender/ Manager
•Supervised the work of bar staff and other bartenders
•Balanced cash receipts
•Batch out credit receipts
•Planned bar menus
•Ordered or requisition liquors and supplies
•Plan, organize, and control the operations of the cocktail lounge or bar
Fellows Hanover Park, IL (October 1999 – May 2000)
Data Entry Clerk / Administrative Assistant
•Answered multi-phone lines
•Scheduled of trucker’s appointments
•Data Entry
St. Ansgar Catholic Church Hanover Park, IL (May 1997 – April 2000)
Secretary of religious education department
•Set appointments
•Filed paperwork
•Data Entry
•Customer Service
•Answer multi-phone lines