Customer Service Salt Lake
Resume:
Tina Presuhn
***********@*****.***
85737
Skills
●Customer service
●Educational Speaker
●Youth Safety Advocate
Work Experience
Power over Predators/Mothers Against Child Exploitation Tucson, AZ 7/2020 to Present
Speaker, Trade Show Presenter, and Awareness Advocate
●Set up and present at trade shows
●In classroom educator
●Work with school leaders to educate them on the program
●Work with non-profit organizations to provide grants to fund the program
Precision Periodontics & Implantology, Dr Brien Harvey, Tucson, AZ 10/2002 to 09/2003
Scheduling & Billing Coordinator and receptionist
●Retrieved voicemails and answered phone calls.
●Managed the schedules of a team of 8 personnel.
●Checked accuracy and integrity of system information and located missing details.
●Set and confirmed oral surgery customer appointments.
●Faxed reports, scanned documents, developed spreadsheets and organized files for the practice.
●Interacted with prospects and customers at various events, including fundraisers & charity events, seminars and workshops in Napa Valley.
●Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
●Presented insurance alternatives to customers as part of comprehensive financial plans.
●Assessed, optimized and elevated operations to target current and expected demands.
●Inputted customer data into operating system, safeguarding financial and personal information to avoid breaches.
●Addressed internal and customer-related issues each day and affected strategic resolutions.
Education
Business Management, University of Phoenix, 2007 (Minor in Human Services)
Hillcrest HS, Sandy, UT
Certifications and Awards
CPR Certified
AED Certified
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