Operations Manager Warehouse

MARGERY DIENER

*** ***** ****** ********, **. ***22 · 443-***-****

***********@*****.***

Looking for a position that will utilize my experience in transportation and logistics.

EXPERIENCE

**/** – PRESENT

OPERATIONS MANAGER, Advant-edge solutions Mid atlantic

-Maintain DOT files for CDL and non- CDL drivers.

-Manage route scheduling to ensure all scheduled customers will be serviced by EOD

-Redirect manpower as needed to service customers in the event of an issue with equipment or staffing.

-Debrief drivers daily to ensure all correct documentation is present.

-Review payroll hours to be sure all overtime is necessary, and route are being run efficiently.

-Supervise warehouse associates to be sure things are being done efficiently and correctly.

-Maintain inventory totals to ensure that there are adequate supplies at all times.

-Review vendor invoices to ensure accuracy and submit for payment.

-Manage warehouse operations.

-Maintain hazardous waste records for quarterly reporting.

11/12 – 03/22

TRANSPORTATION SUPRVISOR, Stericycle inc.

-Manage landfill and long-haul lanes to various Stericycle and 3rd party locations.

-Manage route scheduling to ensure all scheduled customers will be serviced by EOD

-Redirect manpower as needed to service customers in the event of an issue with equipment or staffing.

-Debrief drivers daily to ensure all correct documentation is present.

-Review payroll hours to be sure all overtime is necessary, and route are being run efficiently.

-Supervise all dispatch and warehouse associates to be sure things are being done efficiently and correctly.

-Maintain inventory totals to ensure that there are adequate supplies at all times.

-Review vendor invoices and input in Coupa. Create after the fact PO’s and blanket PO’s for various vendors.

-Manage warehouse operations

-Responsible for all ordering all supplies needed for day to day operations.

08/09 – 10/12

OPERATIONS MANAGER, Fleetgistics Inc.

-Manage and coordinate delivery operations for 7 accounts covering Maryland, DC and Virginia areas.

-Responsible for contracting independent contractors when needed.

-Tasked to travel to various new markets to train new contractors and associates.

-Responsible for meeting with facility managers to discuss all of their transportation needs for delivery pharmaceuticals out of Pharmerica and auto part for advanced auto parts and Carquest.

10/08 – 8/09

OPERATIONS MANAGER, URBAN EXPRESS LLC

-Worked directly with customers by way of weekly meetings to ensure that all expectations and needs were being met.

-Managed the dispatch and customer service teams.

-Managed the warehouse team to ensure that all freight is processed and put away properly.

-Was responsible for 20 courier teams of diverse backgrounds.

-Routed 15-20 driver teams per day with productivity and cost effectiveness in mind.

-Have knowledge of Maryland, DC and Virginia areas when it comes to routing.

-Processed all driver and employee payroll.

-Worked with sales team to help recruit new customers.

-Maintained all OSHA compliance for warehouse.

-Did mentoring and coaching as needed to ensure productivity from staff.

07/07 – 07/08

FIELD SERVICE SUPERVISOR, DHL EXPRESS

-Responsibilities included providing operation management and support to ensure timely pick-up and delivery handling of customer’s materials and shipments.

-Supervisor 3 office agents and a team of 50 drivers.

-Managed Operational budget based on goals and objectives.

-Assigned work, det completion dates, review drivers records to ensure compliance.

4/04 – 5/07

DISTRIBUTION DIVISION MANAGER, Moving Masters Inc

-Responsibilities included overseeing daily operation of distribution center.

-Supervised 7-8 warehouse workers and 3 office workers.

-Processed freight received into warehouse.

-Handled the Mitchell Gold-Bob Williams freight contract.

-In put information into the computer, call and schedule customer appointments.

-Dispatched and routed 7-8 trucks a day with profitability and cost in mind.

-Liaison between Bekins / Homedirect USA and Moving masters.

-Oversaw the processing of all freight related activities.

-Maintained date used in processing contractor weekly settlements.

-Responsible for scheduling and invoicing of 200-250 cabinet orders per month.

10/00 – 3/04

GENERAL MANAGER, Economy Delivery services inc.

-Responsibilities included overseeing day to day operations of a moving and storage business.

-Processed daily inbound and outbound freight.

-Managed warehouse inventory report.

-Supervised 5 warehouse workers and 2 office workers.

-Dispatched and routed 4 trucks in the most productive manner possible.

-Worked with area designers to coordinate deliveries of residential and commercial moves.

-Managed the budget and processed payroll weekly.

-Developed new business through contact with the general public and designers.

EDUCATION

1984 - 1986

BACHELOR OF SCIENCE, RECREATIONAL AND LEISURE SERVICES University of Baltimore

It’s okay to brag about your GPA, awards, and honors. Feel free to summarize your coursework too.

1082 - 1984

GENERAL STUDIES, towson university

It’s okay to brag about your GPA, awards, and honors. Feel free to summarize your coursework too.

SKILLS

Smith system trainer

Proficient in all MS Applications

Forklift certified

DOT medical card

SWAT training

Hazwoper certified

RCRA certified

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