Sales Consultant Technician Ii

E: ********@*****.*** 646-***-**** A: NY, GA, TX, International, NY 10005

WEBSITES, PORTFOLIOS, PROFILES

PROFESSIONAL SUMMARY

Punctual and hardworking individual dedicated to cultivating excellent relationships with clients.

WORK HISTORY

Johnson Controls - Fire Technician II

Atlanta, GA

04/2024 - Current

Al-Edge Home Improvement - Electrician Helper

New York, NY

07/2019 - 03/2024

Apple - Sales Consultant/Phone Repair Technician

New York, NY

11/2018 - 04/2022

EDUCATION

Gwinnett Technical College

Lawrenceville, GA

01/2025 - Current

Associate of Applied Science

Cybersecurity

Lincoln Technical Institute - Whitestone

Queens

Whitestone, NY

06/2023 - 03/2024

ESTX100 - Diploma - 3.9 GPA

Electrical, Electronics And

Communications Engineering

SKILLS

Engineer

• https://www.linkedin.com/in/dervaunhedge9/

Reduced risk of fire incidents by performing routine maintenance on fire alarms, sprinklers, and extinguishers.

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Increased customer satisfaction by providing prompt and efficient service during routine maintenance checks or emergency situations.

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Played a key role in reducing false alarms through careful analysis and troubleshooting of faulty detection equipment.

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Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.

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Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.

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Performed routine inspections of electrical systems to ensure compliance with building codes and safety standards.

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Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

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CompTIA Security+ Certified

CompTIA Network+ Certified

NCL Cyber Skyline Member

Osha 30

D H DERVAUN HEDGE

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