Project Manager Product Development

Ramadan Eshtewi

Portland, OR Phone: 503-***-**** E-mail: ********@*******.***

A seasoned professional with over 25 years of experience in Engineering Management, New Product Development, Project Management, Product Management and Business Development. Team leader with demonstrated success driving new Product Development and startup to consistently exceed business goals. Experiences in Embedded System, medical devices product development, Transportation Electrification, EV Charging, and other high technology products. Understanding of a diverse range of business management and applications, including market analysis, sales, brand building and distribution. EXPERIENCE SUMMARY

Transportation Electrification Portfolio Launch Manager, Pacific Power. Oct. 2023- May 2024 Engineering Program Manager, Apple. Feb. 2022 – Mar 2023 Program/ Project Manager, Komatsu Ltd. Dec. 2019 – Oct. 2021 Project Manager, Beraten Software. Jan. 2018 – Sep. 2019 Program Management, HP. May 2016 – Sep. 2016

Project Management, Acumed Inc. 2015 – May -2015

International Business Development and Engineering Consulting, EGMGINC. 2007- Present Electrical Engineering Management, Parker Aerospace (ISR Inc.) 2005 – 2007 Director of Engineering/ Product Management, AccuCare Inc. 2000- 2003 Program Management, Intel Corporation. 1997- 1999

Engineering Management and product development, Altius Inc. 1993-1997 Vice President of Engineering/ Product Management, Tri Tech International Inc. 1992-1993 Cofounder, President, and CEO, Park Engineering, Inc. 1989-1992 PERSONAL SUMMARY

• Results-oriented engineering manager and project manager with flexible approach.

• Goal-directed, solution-oriented individual with pride in the quality of his work and those he manages.

• Proven ability to drive multiple projects in parallel to achieve successful completion of key milestones.

• Proven ability to generate useful ideas and successful solutions to problems and product management.

• Experience with phase and stage gate process in product development and project management.

• Understanding of project cost management and EVM.

• Proven ability in analyzing, designing, developing successful products in medical devices, and improving processes.

• Understanding of FDA, ISO regulations (FDA 21CFR 820, ISO 13485, 510(K)) and Design control phases.

• Understanding of Transportation Electrification Program Launching and EV Charging.

• Understanding of Hardware & Firmware PLC and familiar with the Software development processes.

• Some experience working with RFP- Request for proposal and managing the entire process.

• Familiar with many development tools including MS Project, MS office, JIRA, SAP, and Regulatory affairs integration.

• Business case, Business development, Product marketing, business & management skills.

• Decisive, confident entrepreneur who emphasizes professionalism and open direct communications. TECHNICAL EXPERIENCE

Pacific Power. Portland, Oregon.

Transportation Electrification Portfolio Launch Manager ( Contract) Oct. 2023 – May 2024 Leading and managing the Transportation Electrification Portfolio launch program at Pacific Power company. Responsible for and managing the launching of approved TE programs and all activities associated with each customer program in the portfolio. leading development, administration, and implementation of multiple transportation electrification programs and making sure that Pacific Power's programs achieve strategic objectives and priorities by designing programs and goal setting, evaluating, and developing new business and partnership opportunities.

Successfully managed the Launch of the first Fleet Make Ready pilot program with a $7.6 Million budget. Developed schedules, managing multiple external vendors, and coordinating collaboration between all parties including contracts, stakeholder relationships, and engaging with customers and managers on Pacific Power’s behalf. Managing and facilitating the scoping, implementation and measurement of TE projects and programs, and tracking program data. Managing end-to-end project, decision, strategy, and process integration documentation. Managed the Launch preparation with the cross functional teams from Engineering, Marketing, Business Development Managers, Regional Business Manager, Estimators, Construction Engineering, Customer Services, IT, Public Relations, Legal, and other groups. Managed the creation of standards, guides, procedures, methods through program implementation manuals and Customer Journey process. Managing quality control and testing process and methodology for customer facing program materials and applications.

Part of the work in the TE portfolio was to design, implement, and manage transportation electrification programs, which include Electric Vehicle (EV) grant programs, EV charging programs incentives, managed charging programs and fleet Make Ready electrification programs for both L2 and DCFC. Overseeing the work of program implementer and staff in executing program strategies and making sure the work behind the meter (BTM) and to the meter (TTM) is done to the customers satisfactory. Making sure that we have a clean and updated (QPL) Qualification product List for all approved chargers. Facilitated and managed the development of high-quality marketing materials and messaging to communicate program objectives and outcomes, interfacing with stakeholders, partners, the media, and the public. Worked with team members across the organization and developed the go to-market process for the Fleet Make ready Program. Created a structured process for starting new programs in the EV & TE division including a launching program template that was adapted by all the groups in the division. Evaluated and updated some of the tools that the division is using to meet the requirements of dealing with internal and external teams. Besides managing the TE program, I kept an eye on maintaining expertise in policy topics, industry trends and innovations in transportation electrification and other demand-side management programs.

Apple. Cupertino, California.

Engineering Program Manager (Contract-Remote) Feb. 2022 – Mar. 2023 Working as a member of the Watch Inductive Charging System’s Engineering Program Managers to help ensure projects run and managed for the development of Watch Inductive Charging systems. Working with cross functional teams to drive post-ramp qualifications on hardware accessories from initial request/ planning stage, through prototype validation, and eventually getting it qualified for mass production. This also includes working with PD, REL, EE, OPS, GSMs, and other groups. Part of the work is to create and track project schedules and initiate cross-functional communication between project teams and external vendors and OEM partners in China and Vietnam to meet extremely aggressive cost, schedule, and product quality goals. Contributed to day-to-day activities to meet the overall program objectives focusing on engineering design, development planning and validation cycles as needed.

Komatsu Ltd. (Modular Mining Systems), Tucson, Arizona. Dec. 2019 – Oct. 2021 Program Manager/ Project Manager

As part of the Komatsu Autonomous Haulage System (AHS) team, perform as the Program Manager for their Product Development activities. This system is centrally controlled through a wireless network that integrates, On-board vehicle controllers, High-precision global positioning, and Obstacle detection and avoidance systems. Responsible for managing Hardware, Firmware and Systems Development and Integration projects by leading cross-functional teams in a Functional-Project Matrix Organization. Also function as Compliance program/ project manager for Komatsu’s AHS compliance activities and Certification for Europe, Australia, Canada, Brazil, Chile, South Africa, and Russia. In addition, I functioned as Program Manager/ Project Manager for Komatsu Mining, for the DISPATCH system [that includes GNSS, GPS and GLONASS] managing the entire development life cycle and Customer engagement. Responsible for the project’s integrated plan, schedule, budget, resources, and monitoring progress to meet the defined targets and managing the project’s entire development life cycle. Managing Issues and Risks identification, management, and resolution. Measures the projects’ performance and plan & implement corrective actions as required. Managed Issues and bugs and performed regular RCA for Komatsu’s customers experiencing problems at their sites.

Beraten Software. Portland, Oregon. Jan. 2018 – Sep. 2019 Project Manager (Contract)

A Project manager consultant working on different projects with different clients of Beraten Company. Responsibility includes managing the entire project life cycle management, Leading QA efforts to make sure every product is delivered on high note, ensuring integrity and delivery of multiple projects with respect to time, budget, scope, change, risk, and resources, managing resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects.

Created and developed the first project management processes and methodology in the company’s history. Assessed past project issues and risks and developed processes-based solutions to meet timeline and resource goals and objectives of the company. Developed and maintained process documentation and created templates suitable to the size of the company that address both the Project life cycle and the product development life cycle. Worked with the CEO to identify new business development opportunities as they relate to a specific project and Lead proposal efforts including completing project scoping and assessments. Took the lead as the main contact in the company and became the GSA expert and initiated the process of registering and applying for the GSA to do business with the federal government. Managing the bidding and RFP –request for proposal process. HP. Vancouver, Washington State. May 2016 – Sept. 2016 Program Manager (Contract)

Worked as a Firmware program manager in the CPSE group R&D lab. Responsibilities include managing FW development, releases, and updates. Working with Firmware engineers inside HP and with HP international divisions in India, Taiwan, and Singapore. Responsible for the PageWide family printers field issues and any new FW defects. Prepared the first draft of the NIST security configuration check list for the PageWide products to be certified according to the DOD and US government guidelines. Acumed Inc. Hillsboro, Oregon. Jan. 2015 – May 2015 Project Manager

As a project manager leading a cross-functional team that includes Product engineering, product management, manufacturing, and sales in the development of many different medical devices in the Orthopedics area. Directing and overseeing multiple PMs and leading the PDT team on complex projects. Ensuring integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources. Managing resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects. Assuring the attainment of key milestones by proactively tracking metrics and project outputs. Applying effective project management methodologies and control techniques to make sure projects go as planned. I was able to introduce new ways to present and manage the scope gate across the PLC process around the company. Mitigating risk by identifying, escalating, and resolving issues across multiple delivery groups and/or projects by working very closely with the PDT and the rest of the organization across the company. EGMGINC. Portland, OR Jun. 2007- Present

Engineering and Business Consulting- ‘ongoing’

Founded an international consulting business developing distribution channels and serving as a between buying and selling parties. Starting with no clients, we built the customer base by developing a strong rapport with potential customers, finding their needs, and matching their needs with specific products and services. Assisted US and foreign companies obtain products to offshore markets especially in the Middle East and North Africa. Negotiated contracts between US firms and their banks and international clients and completed the deals using the LC (letters of credit) Generated new market and sold both portable and large US made power generators in North Africa. Developed a new brand for one of the largest evaporated milk producer companies in the USA and was able to develop distribution channels and distributors in the Middle East with sales of over $100,000 monthly. Was able to obtain a product distribution right for one of my international clients and introduced one of the largest cosmetics & shampoo manufactures in USA and Europe into the North African market and managed to capture a large share of the market in these five countries. Managed the relationship with the retail stores and wholesalers and helped them structure their prices and distribution strategy. Successfully marketed the products, both in person and over the phone, selling more than a $1,000,000 of products to overseas customers on commission-based sales. Managed all supply needs, shipping arrangement and logistic and delivered products to their international ports. I have experience working across many diverse cultures in various manufacturing environments including electronics, heavy equipment, solar energy, auto parts, glass manufacturing, cement manufacturing, agriculture, and gasification plants. Parker Aerospace (ISR, Inc.) Spokane, WA 2005 – 2007 EE Supervisor/Project Management

Reporting directly to the VP of product development, led the research and development of the high-level hardware and software architecture of the Electrical system for ISR’s Server Rack cooling system that is used in the data centers. Managed engineers, product development and deliverables. Drafted and presented a product development process and the EE department road map for the commercial division. Developed the system and component specifications that provide targets for reliability, performance, and cost. Managed the prototype process and outside relationships with subcontractors. Conducted a value engineering process and presented to higher management a system design based on a 4U configuration and a removable electronic tray.

Proposed design that resulted in a lower cost and a superior design for manufacturing, and assembly. Was instrumental and responsible for introducing, selecting, and implementing the first server type power supply to be used in any ISR product. This resulted in a cost reduction (45%) and better reliability over the previous type of power supply design. AccuCare Inc., Spokane, WA

Director of Engineering 2000 – 2004

Generated and directed the development of bedside documentation system used by doctors and nurses in hospitals and nursing homes. The AccuCare 24/7 systems consist of a proprietary bedside computer that is a user friendly, menu driven, wireless device to be mounted at the bedside.

Directed company’s product R&D efforts in pursuit of long-range growth and to meet profitability targets. Developed market driven products from conception, certification, through delivery. Managed engineering teams in hardware and software. Supported sales/marketing initiatives by meeting requirements of cost reduction systems and acted as the product manager too. Worked to reduce costs by developing effective alliances with partner companies in negotiation. Helped develop and manage a procurement plan and overall schedule. Involved in deciding company’s strategic map and command processes. Engineering Manager / Product Manager 1996 – 1997

Organized and established plans for the development and marketing of a new line of medical products. Managed design of two patient monitoring products now used in the prevention of pressure ulcers on patients in hospitals and nursing homes. AccuCare applied for and received two patents associated with these products. Managed all manufacturing, production, purchasing, testing, and packaging for these products. Participated in the design of artwork, brochures, video, and the formation of marketing plan to introduce and promote these products. Took the role of product manager and was responsible for all the features and the product roadmap. Intel Corporation, Dupont, WA 1997 – 1999

Engineering Customer Program Manager

Developed the new role of the engineering customer program manager in WPD (Workstation Division). Negotiated responsibilities of this role with customer marketing, product marketing and demonstrated the value of the role to all WPD groups. Part of the tasks were identifying program goals, milestones, key deliverables, managing the process to implement the product life cycle and phase reviews, negotiating with support organizations for resources and ensured program completed within schedule and OEM expectation. Managed all WPD customer engagement with the OEM during the platform and product features definition. Managed all the customers' technical issues with Intel workstation division. Managed all testing plans relating to compatibility, qualification, benchmarks, and validation between WPD and the OEM. As the main point of contact in WPD, led integrations between customer’s inputs and WPD product development team. Developed and documented new processes used by WPD to efficiently engage customers, including the SOW process and customer feedback/escalation. Conducted weekly meetings with engineering and customers to address these issues. Developed AR tracking structure and meeting minutes format that was adopted by all field sales force and WPD groups. Such standardization has improved communication and helped WPD to manage the expectations of the customer. Was responsible for working with the OEMs to introduce the SLOT 2 processor into the industry. Managed and tracked silicon, mechanical, thermos, power, electrical and other issues that are required to ensure a smooth integration of the new chip into the OEM boards and products.

Was able to lend hand in leading cross-functional team that included manufacturing, materials management, test development, product marketing, customer marketing and engineering in the development of the MS440GX. MS440GX was the first board designed and produced by Intel workstation division based on Deschutes slot 2 Intel processor. Additional Engineering Experience:

Engineering Project Manager, Altius Inc., Spokane, WA 1993 – 1996 Developed and implemented the redesign and manufacturing plan of a custom keyboard in order to meet a 2-year $10 million contract from Bloomberg (a New York-based company that provides computerized information for security traders). Redesign included EMI emissions reduction, audio quality improvement, and cost reduction. The manufacturing plan included PWB manufacturing, PCB assembly manufacture selection, procurement planning, contract negotiations, and test procedure development. Also, served as the project leader for research and development of a tape-less hand-held solid-state digital recorder. The design was based on the Zilog Z89165 Z8/DSP and utilized Flash memory and a speech compression algorithm. VP Engineering Tri Tech Int., Post Falls, ID 1992 – 1993 Managed the development of a new generation of voice recognition software and hardware to be used with portable computers and standard personal computers. As part of the product management team, I conducted product and technology research for liquid crystal digital price display system. The project was to eliminate the regular price tags used in all grocery stores with a new digital display that can be configured, controlled, and changed automatically by using centralized station or a computer. Established new purpose, vision, and strategy for the company’s Research & Development function. Owned the product roadmap and product management. President & CEO Park Engineering Inc., Spokane, WA 1989 – 1992 Co-founder. Co-developer with sole responsibility for technical development and prototyping of the first market ready model of COMPCAP, a wearable voice-activated computer. The invention was featured on CNN “Future Watch” program in 1991. Managed and directed product conception, design, and implementation along with establishing marketing strategies. Supervised team of Engineers in design of model 2 of COMPCAP, a wearable compatible computer with an ISA bus, virtual display, PCMCIA card interface, 1.8-inch IDE hard drive, and a spread spectrum LAN. System Engineer Pavedex, Inc., Spokane, WA 1987 – 1989 Contributed Pavedex’s first patented design in application of Digital Image Processing Technology. Developed a technique for measuring deflection using Digital Image Processing and Photometric Stereo. Responsible for software and hardware design and maintenance. Instrumental in implementing new operator interface workstation for video analysis system. Worked with a UNIX Sun-4 workstation that interfaced with AIS-5000 Parallel Processor. Maintained and ran IPA-150 Digital Imaging Processor. Designed and implemented data acquisition systems. Responsible for all data processing operations and technical support for customers in the area of Road and Bridge inspection.

Electrical Engineer, Robertshaw Control, Spokane, WA 1986 – 1987 Participated in electrical and mechanical design of (HVAC) systems from conceptual to final design. Used DMS350 Digital Management System for controlling and processing data communications. Integrated AUTOCAD for the first time in the company's history to convert drafting procedures from hand drawn schematics and drawings to AutoCAD. Gained experience with equipment selection, ordering, and writing the final sequence of operations for completed projects. EDUCATION:

Master of Science, Electrical Engineering, 1986. Gonzaga University, Spokane, Washington Bachelor of Science, Electrical Engineering, 1984. Gonzaga University, Spokane, Washington Project Management Certificate, 2002. Villanova University SKILLS:

I am familiar with "C", Visual BASIC programming, AutoCAD, Pro E, Linux, MS Windows, SAS, MS Project, Smartsheet, JIRA, MS Teams, Planner, Visio, SharePoint, SAP, MS FrontPage and Web design tools. LANGUAGES: English, Arabic

WORK STATUS: US Citizen

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