Automation Test Lead
Resume:
SUMMARY
SKILLS
EXPERIENCE
PRIYANKA
CHINTAM
*************@*****.***
Automation Test Lead with over 15 years of experience in quality engineering, specializing in API test automation, CI/CD integration, and cloud testing. Proven success leading QA for enterprise-scale applications in automotive and airline industries. Adept at improving test coverage, accelerating release cycles, and driving automation in Agile environments. Programming Languages: Python, Java,
Groovy
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Cloud & DevOps: AWS, Azure, Docker,
Kubernetes, Jenkins, GitLab, GitHub
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Automation & Testing: REST Assured,
Postman, ReadyAPI, Appium, Cucumber
(BDD), TestNG
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Monitoring & Virtualization: DataDog,
Splunk, Kibana, Dynatrace, New Relic,
AWS EC2
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• Methodologies: Agile, Scrum, Kanban
AUTOMATION TEST LEAD 06/2020 to Current
Infomerica Inc(Client:Toyota North America) - Plano, TX Led end-to-end test automation for a suite of connected vehicle features, including Navigation, Phone, Wi-Fi, Apple CarPlay, Digital Key, Remote Services, Vehicle Registration, Head Unit Communication, and Toyota's OneApp platform. Tech Stack:Java, Python, REST Assured, Cucumber BDD, TestNG, Appium, GitLab, AWS, MongoDB, AWS Vault, Charles Proxy, DataDog, Kibana, Postman, JIRA, Zephyr, Linux, iOS, Android
Designed and implemented a robust API automation framework using REST Assured with Cucumber BDD, enabling scalable testing of both REST and GRPC services across multi-region deployments.
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Played a key role in troubleshooting L2/L3 networking issues, addressing complex scenarios involving routing, DNS resolution, firewall rules, and TCP/IP behavior affecting vehicle-cloud and mobile communications.
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• Utilized tools such as Charles Proxy, DataDog, Kibana, and Postman to investigate Built and maintained mobile automation for iOS and Android platforms using Appium and Kobiton, ensuring consistent performance across devices and operating systems.
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Developed and maintained Cucumber feature files, step definitions, and TestNG suites, closely aligned with user story acceptance criteria and regression requirements.
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Integrated automation into the GitLab CI/CD pipeline, streamlining sanity and regression test execution post-deployment. Developed a real-time Sanity Status dashboard to monitor API health across regions.
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Managed API testing and backend validation within virtualized cloud environments
(AWS), including automated deployments, certificate updates via AWS Vault, and simulations of production conditions using containers and VMs.
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Hands-on experience with cloud-based test environments on AWS, leveraging virtualization, infrastructure-as-code, and containerized services to support distributed, multi-region QA workflows.
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• Built a lightweight Python-based tool and deployed it to AWS, using SailPoint for Led pre-production and production validation efforts across global releases, proactively contributing to triage and resolution of critical issues in fast-paced deployment cycles.
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cross-regional connectivity issues from DNS mismatches to packet-level failures and worked closely with development and DevOps to identify root causes. identity and access management, to help manual testers interact with APIs and validate complex business logic improving test coverage and team collaboration. AUTOMATION TEST LEAD 06/2016 to 05/2020
Infomerica Inc(Client:American Airlines) - FortWorth, TX Ticketing and Receipts team primarily focuses on the fulfillment of a reservation from various sales channels, driving the ticket, payment process and updating Revenue account Management
Tech Stack: Rally, Windows, Linux, Azure DevOps Server (TFS), Charles, ReadyAPI, Protractor, Gatling, LoadRunner, New Relic, Dynatrace, Splunk, CA Dev Test (ITKO LISA), FileZilla, Sabre, Postman, Jenkins, iOS, Android, Visio
Involved functional areas are initial ticketing, Reissues, Ancillary/Fees and Unaffiliated products
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Reviewed user stories, documented and executed test cases, identified and logged defects in Rally
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Involved in creating and maintaining the automated test scripts for REST and SOAP webservices using ReadyAPI
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Created assertions in ReadyAPI to include the validations from acceptance criteria of user stories
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• Created custom automation test scripts using Groovy Wrote Groovy assertions to verify response status codes, headers, and body content dynamically
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• Create and maintain Regression suite for Reissue project Integrated regression suite with Azure DevOps Server (TFS) pipeline and ran automation with every build
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• Extremely proficient in using Sabre to create, issue, reissue and rebook reservations Worked with CA Dev Test (ITKO Lisa) tool for virtualizing REST services and Sabre Webservices (SOAP)
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Used Gatling and LoadRunner tools for Load Testing tool in conjunction with New Relic/Dynatrace analytics to implement a load test suite that runs alongside with the automation suite
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Used New Relic/Dynatrace to monitor application performance and usage for the microservices in real-time
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• Used Splunk for analyzing the logs
Created repositories, build agents and pipelines for microservices and libraries in Azure DevOps Server
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• Deployed microservices to ePAAS and IBM Cloud Kubernetes service Configured Jenkins/TFS pipeline for Continuous Integration and Continuous Deployment
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• Experience in GitHub and Azure DevOps Server (TFS) for code repository
• Analyzed Kibana logs to identify the pain point for the defects
• Created status reports daily and provided status updates in Review Meetings
• Handling escalation and support collaboration
AUTOMATION TEST LEAD 07/2015 to 05/2016
Infomerica Inc(Client:Southwest Airlines) - Dallas, TX Developed and updated crew schedules through Schedule Planning Network application. Tech Stack:QTP/UFT, Worksoft Certify, HP Quality Center (QC), SQL, Windows, Java Swing, Jira
• Demonstrated extensive knowledge of airlines industry to enhance testing processes. Wrote and executed automated test cases using QTP/UFT for improved software quality.
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• Created automated regression test scripts in QTP/UFT to ensure functionality integrity.
• Implemented automation framework for UFT/QTP, streamlining testing workflows.
• Established test processes utilizing Worksoft Certify for SPN application verification.
• Built object maps by analyzing application windows to facilitate effective testing. Executed SQL queries for data cross-verification and identified defects in Quality Center.
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SR QA ANALYST 05/2014 to 06/2015
Infomerica Inc(Client:AT&T Wireless) - Dallas, TX
Self-Registration
• Supported integration testing across cloud-based systems from registration to Tech Stack: SOAP UI, UFT 12.02, Groovy, Oracle PL/SQL, SQL, Rally, QC/ALM, SVN, Android/iOS downstream services (Dashboard, Map, Billing, Mobility). Reviewed user stories and created detailed test cases in Quality Center; collaborated with Product Analysts and Owners.
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Automated API tests in SOAP UI using Groovy scripts; created dynamic SOAP requests to validate AVPN, MIS, MRS, and SDNOM services.
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Enhanced UFT-based hybrid automation framework with data-driven and regression test capabilities.
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Performed backend validation using SQL queries on Oracle DB; managed version control with SVN.
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Conducted UI and functional testing on iOS and Android devices (physical and via Perfecto Mobile).
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Acted as liaison between QA and development teams; provided test reports and supported defect resolution.
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QA LEAD 09/2013 to 04/2014
Infomerica Inc(Client:Active Health Management) - New York City, NY Tech Stack: Selenium WebDriver, Java, .NET, Rally, Mantis, SVN Developed and maintained an automated test suite using Selenium WebDriver and Java.
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• Designed a hybrid automation framework tailored to application functionality. Created reusable automation methods; utilized Selenium APIs for actions, locators, and error handling.
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• Prepared test data using SQL queries; managed version control using SVN. Logged and tracked defects in Mantis; collaborated closely with offshore and development teams.
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• Provided test strategy, task allocation, and regular status reporting to stakeholders. SR.QA ANALYST 01/2012 to 09/2013
Accenture(Client:Level(3) Communications) - Denver, CO Portal Ordering and Ticketing
Tech Stack: QTP 11.0, Rally, ClearQuest, TOAD, Oracle, Java, .NET, Windows XP, Citrix Led a 7-member offshore QA team; coordinated with business and IT stakeholders for smooth delivery.
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Defined project scope, created test plans, and authored scripts based on user stories in Rally.
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• Reviewed HLS, test cases, and peer review documentation. Executed test cases, tracked defects in ClearQuest/Rally, and implemented risk-based testing.
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Developed and enhanced QTP hybrid automation framework with data-driven and regression tests.
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Used QTP for object repository creation, synchronization points, and Excel-driven test scenarios.
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• Validated backend data using SQL queries in TOAD against Oracle DB.
• Delivered regular status reports and managed task allocation and defect triage. QA ANALYST 05/2008 to 12/2011
Accenture(Client: Level(3) Communications) - Hyderabad, India Network Inventory
Tech Stack: QTP 11.0, Rally, ClearQuest, TOAD, Oracle, Java, .NET, Windows XP, Citrix
• Reviewed HLS, test cases, and peer review documentation. Executed test cases, tracked defects in ClearQuest/Rally, and implemented risk-based testing.
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Developed and enhanced QTP hybrid automation framework with data-driven and regression tests.
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Used QTP for object repository creation, synchronization points, and Excel-driven test scenarios.
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• Delivered regular status reports and managed task allocation and defect triage. QA ANALYST 06/2007 to 04/2008
EDUCATION
Accenture(Client:WellPoint) - Hyderabad, India
Wellpoint provider
Tech Stack: Windows NT/2000, VB, Java, JSP, JavaScript, XML, Oracle 9i, QTP, Test Director Developed health benefit solutions through integrated health care plans and services.
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Executed test cases while collaborating with clients on setup, planning, and execution.
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Performed various testing types including UAT, System, Backend, Exploratory, Smoke, and Upgrade.
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• Utilized Test Director/MQC for effective test case management and execution. Automated test scripts using QTP with VBScript, integrating checkpoints and synchronization.
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• Created data-driven tests and reusable functions; managed repositories in QTP.
• Conducted manual and automated database testing utilizing SQL queries. Osmania University
Bachelor of Engineering
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