Business Development Client Service
Resume:
MISTY POLLARD
SKILLS
• Verbal and Written Communication
• Team Oversight
• Hiring and Staffing
• Design Coordination
• Business Development
• Staff Management
• Client Service
• Business Planning
• Contract Negotiation Expertise
• Profit and Loss Analysis
• Financial Management
• Business Administration
• Quality Management Systems
• Coaching and Mentoring
• Sales Leadership
• Staff Training
• Customer Relations
• Staff Hiring
• Project Management
• Financial Planning
Program Creation and
Implementation
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• Raising Capital
• Human Resource Management
• Marketing and Advertising
• Payroll Preparation
• Google AdWords
• Expectation Management
• People and Culture
• Project Oversight
• Build Revenue Streams
• Change and Growth Management
Accounts Payable and Accounts
Receivable
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• Marketing
• Consulting
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Results-driven Job Title with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Creative Business Owner with exceptional background spent in Industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated business professional bringing Number years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. CONTACT
Manitou, KY 42436
*********@*****.***
WORK HISTORY
May 2022 - Current
Owner/Operator Mark Of Distinction Florist And Gifts, MADISONVILLE, Ky
Generated revenues yearly and effectively capitalized on industry growth.
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Established, optimized and enforced business policies to maintain consistency across industry operations.
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Put together realistic budgets based upon costs and fees for successfully operating business.
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Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
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Conducted target market research to discover customer needs and analyze competitor trends.
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Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
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• Managed day-to-day business operations.
Conducted audit inspections and independent checks to verify parts and materials.
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• Trained and developed team members to build human capital. Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
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Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
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Performed statistical analyses to gather data for operational and forecast team needs.
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Consulted with customers to assess needs and propose optimal solutions.
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• Trained and motivated employees to perform daily business functions. Managed large budgets, collaborating with other departments to eliminate redundancies.
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Prepared bank deposits and handled business sales, returns and transaction reports.
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• Evaluated suppliers to maintain cost controls and improve operations. Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
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• Established foundational processes for business operations. Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
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Discovered areas of improvement by generating quarterly operational and sales reports.
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Worked with marketing teams to create print and online advertisements to bring in new customers.
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Introduced new methods, practices, and systems to reduce turnaround time.
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Assessed damaged materials and notified maintenance personnel of needed repairs.
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Founded and managed Type business, growing revenue to $Amount in first year.
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Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
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Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
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• Prepared annual budgets with controls to prevent overages. EDUCATION
May 1994
Madisonville North Hopkins High School, Madisonville, KY
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