Service Advisor Customer
Resume:
Jeffrey Jocson
Roseville, CA *****
*********@*****.***
Work Experience
Service advisor
Genesis of Rocklin-Rocklin, CA
December 2024 to Present
Service Advisor
Sacramento CDJR-Sacramento, CA
November 2023 to January 2024
Provided customer service to customers that need their vehicle repaired Service Advisor
Dublin Honda-Dublin, CA
October 2022 to February 2023
Service advisor
Stockton Hyundai-Stockton, CA
June 2022 to September 2022
I helped customers with their needs. And made appointments Service advisor
Dublin Hyundai-Dublin, CA
April 2022 to June 2022
I wrote and helped customers with their needs.
Service Advisor
Oakdale Ford-Oakdale, CA
November 2021 to January 2022
Service advisor for the main shop. Helped with customer needs and helped with appointments. Aided in customers warranty and service needs.
Service advisor
Sonora CDJR-Sonora, CA
February 2021 to July 2021
Service advisor. I helped customers with their automotive concerns and service needs. Made appointments in person and over the phone. Also helped customers with warranty work on their vehicle. Made sure parts were ordered for customers vehicle. And did cashiering. Service Advisor
Livermore Ford Lincoln Maserati Alfa romeo-Livermore, CA February 2020 to November 2020
Greeted customers at the service drive. Helped customers with their vehicle needs. Worked in the Quick lane service lane. Answered the phone to book appointments and help with any concerns. Team player. CDK System knowledge.
Service Advisor
Kia of Stockton-Stockton, CA
September 2019 to February 2020
Greeted customers at the service drive. Helped with customers concerns. Answered phones also to help customers with appointments and concerns. CDK System knowledge. Parts Delivery Driver
Cabral chrysler dodge jeep ram-Manteca, CA
December 2018 to September 2019
I deliver parts for Cabral. I deliver to the Modesto area and other local areas. Sales Porter
Premier Dodge Chrysler Jeep Ram-Tracy, CA
October 2017 to November 2018
I was the sales porter for Premier Dodge in Tracy. I moved stock on the lot from New to used. Checked In Inventory and kept inventory every month. Delivered and traded to other dealerships. CDK System knowledge.
Parts Driver
Education
High school or equivalent in Diploma
Franklin High School-Stockton, CA
September 1991 to June 1993
High school or equivalent
Skills
• Dealership experience
• Automotive Repair
• Customer service
• Service writing
• MS Office
• Microsoft Word
• Vehicle Maintenance
• Delivery Driver Experience
• Microsoft Office
• Customer Service Skills
• Driver
• Phone etiquette
• Retail Sales
• Spanish
• fast learner
• Auto Estimating
• Bilingual
• Driving
• English
• Training
• Upselling
Certifications and Licenses
Driver's License
ASE Automobile Service Consultant Certification
CDL C
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