Joanne Magnusson ***-**** Bowser Ave, Prince George, BC V2L 5K8
E-mail: ****************@****.**
Job Objective: To obtain a job as a Customer Service Agent
Summary
Business Administration Diploma, CNC
Superior knowledge of accounting
Meticulous, accurate and detailed, noticing errors where cost savings can be made
Prioritized workloads to get the job done quickly and efficiently with proven communication and interpersonal skills, competent in effectively dealing with supervisors, managers, volunteers, and other staff members
10 years’ experience balancing daily and end of day transactions
Energetic worker – often given jobs requiring speed and efficiency with attention to detail while providing consistent quality service
Experience with Simply Accounting, Microsoft Office Programs, Sagitta, Sig XP, Microsoft Dynamics Great Plains and various different filing styles
Extensive experience providing frontline customer support in insurance transactions and in a recreation environment
Noted for going above and beyond to accommodate customers’ requirements
Energetic worker – often given jobs requiring speed and efficiency with attention to detail while providing consistent quality service
Experience with EMS Software
Work History
First Nations Health Authority., Prince George, BC 2021 to Present
(Administrative Assistant/Reception)
Answer Phones and direct to the appropriate department, general reception, data entry, order office supplies, preparing shipments to ship, book boardrooms, phone rooms, issue fleet vehicles and set up maintenance appointments as required.
AJ Forsyth., Prince George, BC 2020 to 2021
(Administrative Assistant)
Bank Deposits, Answer Phones, Direct Calls to Sales, invoicing, general reception duties, fi, match POs with invoices, distribute mail to different departments.
Courtyard Marriott., Prince George, BC 2018 to 2019
(Finance Clerk)
Accounts Receivable, Accounts Payable, Payroll, makeup bank deposits, count cash, petty cash, answer guests call, general data entry for the controller, filing
Co-op Cardlock., Prince George, BC 2017 to 2018
(Office Assistant)
Processing customers payments, Ram Cards, activate fuel cards, filing, helping customers with fuel pump, weekly fuel reconciliations, helping customers with oil purchases, data processing, answering phones
Nauroth &Associates Insurance Brokers., Prince George, BC 2014 to 2016
(Insurance Agent)
Autoplan renewals, payments, cancellations, transfers of insurance on vehicles, fleet renewals and batching, surrender plates, stock reconciliations, ordering stock from ICBC, homeowners’ renewals, cancellations and endorsements
Volunteer Experience
Prince George Cougars, Prince George, BC 1994 to 2004
(Host Services)
Sold 50/50 tickets, programs, yearbooks, player guides and taking game tickets.
Educational Background
Business Administration Diploma, College of New Caledonia, Prince George, BC
Accounting 151, 152, 251, 252
Fundamentals of Insurance, Insurance Brokers Association of British Columbia
Autoplan Basics for Brokers, Insurance Corporation of British Columbia
Bookkeeping Certificate
Dental Receptionist Certificate
Prince George Secondary School, Prince George, BC
Completed Grade 12
References
Paulette Stubbs
Manager Carlton Cards
Prince George, BC
Ken Thompson
Friend
Prince George, BC