Dental Assistant Patient Care

CHARISSE DICARLO

** ********** **** · Valhalla, NY 10595

203-***-**** · ️ **********@*****.***

Professional Summary

Accomplished HEDIS Coordinator with a strong foundation in healthcare quality measures, data analysis, and project management. Fluent with Teams, Epic system. Adept at leading teams to meet healthcare goals through meticulous medical record reviews and data validation. Also experienced as a Dental Assistant with a comprehensive background in office coordination, patient care, and surgical preparation.

Skills

● Medical Records Management

● Data Analysis & Validation

● Microsoft Office Suite (Excel, Outlook)

● Adobe Acrobat / HEDIS Databases

● Effective Communication & Interpersonal Skills

● Detail-Oriented & Strong Organizational Skills

HEDIS Measures & Knowledge

● COL: Colon Cancer Screening

● CDC: Comprehensive Diabetes Care

● CBP: Controlling High Blood Pressure

● MRP: Medication Reconciliation Post-Discharge

● COA: Care of the Older Adult

● TRC: Transitions of Care

● NCQA Standards

Professional Experience

HEDIS Coordinator

The Judge Group (Elevance), Wallingford, CT

January 2025 – Present

● Conduct medical record reviews and abstraction in compliance with HEDIS guidelines.

● Apply medical terminology and healthcare quality standards to validate data accuracy.

● Coordinate with providers to resolve discrepancies and ensure data completeness.

● Use Excel to organize and analyze healthcare quality data. Secretary

F&S Construction, Norwalk, CT

November 2016 – 2020

● Handled billing and job site inventory management.

● Scheduled job estimates and maintained contractor calendars. Dental Assistant

Dr. Khansassoff DDS, Stony Brook, NY

September 2003 – 2010

● Assisted oral surgeons and periodontists during procedures including implant surgery.

● Managed treatment planning and patient care pre- and post-op.

● Maintained records and performed administrative duties including front desk support.

● Proficient in XDR digital X-ray systems.

Dental Assistant

Dr. Brown DDS, Dobbs Ferry, NY

November 1997 – June 2004

● Supported cosmetic and restorative dental procedures.

● Administered digital X-rays, sterilized equipment, and ordered medical supplies.

● Scheduled appointments and managed patient flow. Education

Empire Careers, New York City

Medical Assistant Certificate

September 1996 – June 1997

● Phlebotomy, Pharmacology, Blood Pressure Monitoring

● Laboratory Sample Prep, Vital Signs, Medical Terminology Christopher Columbus High School, Bronx, NY

High School Diploma 1990-1994

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