Customer Service Representative
Resume:
Summary
Veteran inventory professional offering expertise in equipment operation supply management and fast-paced box packing. Effective at organizing contents, palletizing boxes, and loading trucks. Enthusiastic about bringing skills to long-term position with room for advancement. Hardworking professional with exceptional talents in fulfillment, communication, and interpretation. energetic customer service representative with experience working in solitary role or as part of fast-paced team. Honest and punctual employee.
Skill Highlights
• Stocking and Replenishing
• Defective Materials Processing
• Stockroom Maintenance
• Electric Pallet Jacks
• Product Signage and Labeling
• Scanning and Sorting Outgoing Stock
Experience
CELLULAR CLEANER - 01/2023 to Present
The GSM Club, Bronx, NY
• Clean and sanitize used smart phones for refurbishment without damaging it or its case.
• Remove any customizations labels added to the phones, tablets, and smart watch.
• Pack cleaned inventory and deliver them to Quality Control. PICKING, PACKER, PROCESSING - 09/2022 to 01/2023 and 09/2020 to 03/2022 Zwilling J.A. Henckels, Pleasantville, NY
• Completed daily orders with expert picking and packing of shipments.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipment.
• Protected materials for transport by correctly packaging products in boxes and crates.
• Picked products for specific routes and estimated weight, height, and center of balance to calculate precise placements.
• Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
• Complied with safety, health and environmental regulations as prescribed by law.
• Checked packing slips and other documentation to appropriately box items requested by clientele.
• Scanned packages and boxes and moved to loading dock for shipment.
• Monitored outgoing packages for proper labels and accurate address information.
• Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers, and picking up product from floor.
• Replenished items taken from shelves, safely using equipment to lift and organize products. ANA GARCIA Address:
205 S Leonard St, Waterbury CT 06708
Phone:
Email:
***************@*****.***
CHRISTOPHER
MORGAN
Address:
177 Great Portland Street, London W5W 6PQ
Phone:
+44 (0-20-766*-****
Email:
**********.******@*****.***
PICKING - 04/2022 to 05/2022
Warby Parker Optical, New Jersey, NJ
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
• Picked products for specific routes and estimated weight, height, and center of balance to calculate precise placements.
• Scanned packages and boxes and moved to loading dock for shipment.
• Moved boxes and organized aisles to open floor space and enable forklift operators to move freely through warehouse.
• Checked packing slips and other documentation to appropriately box items requested by clientele.
Education
Associate of Science: Nursing - 2003
Universidad Interamericana of Puerto Rico, Guayama Languages
English
Spanish
Ana Garcia, Page 2
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