Customer Service Sales Representative
Resume:
Sydney Rae
Bristol, CT *****
***********@*****.***
Professional Summary
Customer service/sales, horseback riding instructor, Equitation coach with the International Equestrian Association, Food Service and Kitchen Management experience, retail sales marketing Willing to relocate to: Middletown, CT - Simsbury, CT - Bristol, CT Authorized to work in the US for any employer
Work Experience
Customer Service/Sales Representative
SAFE HOME SECURITY, INC-Middletown, CT
Present
Providing clients with excellent customer service in troubleshooting and competitive sales to support the client’s specific security needs.
Customer Service Counselor
AAA Northeast-Dennis, MA
May 2023 to Present
• Sales and professional customer service in the South Dennis Branch.
• RMV Federal administrative document filing and processing
• Multi-tasking through several computer applications in a timely fashion (phones/in-branch)
• Creating Insurance and Travel referrals.
• Providing accurate information to members of AAA, while remaining professional and personable. Sales Representative
Wyndham Hotels & Resorts-Williamsburg, VA
May 2023 to Present
My position entails selling Discovery vacation packages to guests on tour for travel and timeshare interest.
• Maintaining a friendly persona
• Engaging with Clients and discovering their lifestyles and the practicality of Vacation time.
• Generating second and third level questions regarding their interests and dream destination.
• Knowing and clearly explaining the product and how it would benefit each families individual desires.
• Closing a sale professionally and in a timely matter. Concierge/Receptionist
Colonial Veterinary Clinic-Williamsburg, VA
July 2022 to February 2023
(10 months) with experience in Veterinary Assisting and Reception); Greeting clients and making them feel at home in a professional medical environment.
• Handling Crisis experiences for emotional clients during emergencies.
• Basic Chart prep and paperwork for clients.
• Collaborating with all levels of staff to work efficiently in a timely matter. Retail Manager/Buyer
Stonehouse Stables-Toano, VA
January 2020 to January 2023
1. Coach/Trainer at show facility specifically in hunter/jumpers 2. Retail Store Manager of Tack and Habit shop. A store for horse show attire, gear, and necessities Server
Mahi Mah's Seafood and Sushi-Virginia Beach, VA
January 2016 to September 2019
• Fine dining
• Event Catering
• Sectional Serving
• Alcohol and plate pairing
• Bottle service
• Restaurant safety
• Hospitality and customer service
Barn Manager
East Coast Equestrian Training Center Inc.-Virginia Beach, VA April 2016 to February 2018
(1 year 11 months)
Developed and maintained improved practices in feeding, housing and sanitation to prevent spreading of disease.
•Studied weight, feed, health, genetics and milk production records to determine feed formulas, food rations and breeding schedules.
•Monitored overall health and well-being of 40-50 horses, paying attention to signs of concern.
•Trained and supervised Number]6 barn workers in animal care procedures, maintenance duties and safety precautions.
Horseback Riding Instructor
Stonehouse Stables-Toano, VA
January 2002 to January 2006
(4 years 1 month)
Taught proper communication and riding commands for optimal control and safety around horses.
• Head Coach for the Varsity/Junior Varsity Interscholastic Equestrian Teams.
• Educated students on proper hoof care, vitamin and food supplements, and proper conditions for horse health maintenance.
• Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
• Cleaned and maintained facility with 45+ horses and adhered to veterinary visit schedule, feeding routines and cleaning practices.
Retail Store Manager
Habit OPCO, Inc.-Toano, VA
January 2002 to January 2006
(4 years 1 month)
Managed store organization, maintenance and purchasing functions including main office reception and some administrative duties.
•Trained team members in successful strategies to meet operational and sales targets.
•Resolved customer service issues promptly.
•Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
•Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
•Completed routine store inventories.
Education
Some College in Sociology
Cape Cod Community College - Hyannis, MA
High School Diploma
Old Dominion University
Skills
• Community management
• Microsoft Office
• receptionist
• Front desk
• Retail Sales
• Leadership
• Desktop administration
• Workday
• Interviewing
• Sports coaching
• Children
• Marketing
• Supervising experience
• Typing
• Equine experience
• Animal Care
• Serving
• Retail Management
• Teaching
• Phone etiquette
• Childcare
• Program development
• Restaurant experience
• Customer Service
• Retail sales
• Pet Care
• Computer skills
• Hospitality
• Store Management Experience
• Sports Coaching
• Interpersonal Communication
• Experience working with students
• microsoft office
• Hiring
• Management
• Analysis skills
• Catering
• Veterinary Assistant
• Team management
• Mentoring
• Sales
• Camp
• Community engagement
• Store management
• Customer service
Links
linkedin.com/in/sydney-rae-982228222
Certifications and Licenses
Driver's License
Additional Information
Safe Sport Certified
Ride safe Concussion Certified
Contact this candidate