Mental Health Recovery Specialist

Benita C. Dixon

****s. Bambrey St ● Philadelphia, PA 19146 ● 484-***-**** ● ************@*****.***

Enterprising, hard-working skilled recovery specialist/ professional known for accuracy, attention to detail, quality focus, internal communication, and time management. Backed by solid credentials (Certified Recovery Specialist) with proficiencies in MS Office, HIPPA, and Office Management, seeking a leadership role within an integrated delivery system.

Key Skills

·Crisis Management

·Database Administration

·HIPPA

·Compliance & Performance Quality Management

·Time Management

·Patient Care and Practice Procedures

·Solution Oriented

·Quality Management

·MS Office: for Professional Staff

·Patient Processing and Assistant

·Professional development

·Strategy Utilization

·ASAM Training

Professional Experience

NORRISTOWN STATE HOSP. PSYCHIATRIC HOSP.-NORRISTOWN, PA

PATIENT ADVOCATE, 2024- PRESENT

·PATIENT ADVOCATE HELPS PATIENTS COMMUNICATE WITH THEIR PEERS, AND STAFF.

·PROVIDES EMOTIONAL SUPPORT TO INDIVIDUALS WITH MENTAL HEALTH CONDITIONS.

·HELPS PATIENTS NAVIGATE AND UNDERSTAND MENTAL HEALTH LAWS AND THEIR RIGHTS TO ADVOCATE FOR THEIR NEEDS.

·ALSO PROVIDE INFORMATION, SUPPORT, AND ASSIST PATIENTS IN DECISION-MAKING PROCESS AFFECTING THEIR CARE, TREATMENT, LIVING CONDITIONS, AND OTHER ASPECTS OF THEIR LIVING.

MALVERN TREATMENT CENTER Rehabilitation – Willow Grove, PA

Addictions Counselor, 2021-2023

·Served as a role model, mentor, advocate and motivator to recovering addicts with co-occurring disorders, in order to help prevent lapse.

·Performed evaluations for potential admissions and referred patients to appropriate level of care and determined appropriate length of stay based on ASAM criteria.

·Demonstrated an ability to share personal recovery experiences and to develop honest and trustworthy peer-to-peer relationships.

· liaison for the persons served as they move through the treatment system. This includes setting up transportation fir discharge.

·Maintained client confidentiality in care process, while addressing barriers of recovery for reentry back into society.

·Conducted daily groups to coach with life skills and forms of expressions to understand emotional/ psychological needs.

·Complete regular treatment plan updates in a clear and concise manner with measurable goals.

VMC CENTER Rehabilitation – Philadelphia, PA

Certified Recovery Specialist, 2020-2021

·Served as a role model, mentor, advocate and motivator to recovering veterans and non-veterans, in order to help prevent lapse.

·Worked with clients served to assist them in the development and implementation of an individualized and integrated Supported Employment Plan.

·Demonstrated an ability to share personal recovery experiences and to develop honest and trustworthy peer-to-peer relationships.

·Acts as a liaison for the persons served as they move through the treatment system. This includes transporting and accompanying individuals to appointments.

HORIZON HOUSE - Philadelphia, PA

Peer Support Specialist, 2019-2020

•To function as a member of a collaborative, multidisciplinary team that promotes self-determination, personal responsibility and empowerment with mental illness to regain control over their lives and their own recovery process.

•To assist program participants with mental illness to regain control over their own lives and their own recovery process.

BETHANNA – Philadelphia, PA

Family Advocate, 2018 - 2019

·Attend to the experience of parents and caregivers as they navigate the crisis services process and support/make decisions for their children.

·Empower the parent/caregiver by emphasizing their agency in decisions made for minor children and advocating for parental rights.

·Understand the situation through the parents lend and assure that perspective/information and preferences are understood and honored when possible.

SWNU STOP-Philadelphia, PA

Intake Specialist, 2016 - 2018

·Process new member’s applications, schedule Group and individual counseling sessions.

·Served as a department liaison for outside parties with inquiries regarding departmental policies and procedures.

·Conducts screening and initial evaluation for consumers served by Southwest NU-STOP.

Education

LINCOLN UNIVERSITY - Philadelphia, PA

BACHELOR OF SCIENCE

LINCOLN UNIVERSITY - PHILADELPHIA, PA

MASTER OF HUMAN SERVICES

Certified Recovery Specialist, 2013

Diploma of Completion, 2014

Certification

CPR (Cardiopulmonary Resuscitation /First Aide Certified, 2020-2022

Certified Recovery Specialist/Pennsylvania Certification Board, 2016- 2018

Technical skills

MS Office (Word, Excel, PowerPoint, Outlook, etc.)

484-***-**** ● ************@*****.***

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