Customer Service High School
Resume:
Education
Fort Zumwalt West High School
General studies • O'Fallon, MO
Skills
Customer service, Communication skills, Time management Experience
St Louis Crisis Nursery
Child Specialist • Wentzville, MO
Greet Clients of the nursery in a warm and friendly manner. Facilitated group sessions for at-risk children on topics such as anger management, conflict resolution, and peer pressure.
Created individualized intervention plans to address the needs of each child. Demonstrated effective communication skills when working with children, parents, and other professionals. Employed play therapy techniques to improve a child's self-esteem and emotional well-being. Developed and implemented behavior modification plans to help children with behavioral issues. Educated families about available resources that could benefit their child's development. Advised parents on how best to handle challenging behaviors from their child. Built trustful relationships with clients by providing them unconditional support and understanding. Encouraged positive behaviors while helping children learn appropriate ways to express their feelings. Maintained safe play environment by carefully monitoring children. Communicated with children's parents and guardians about daily activities, behaviors, and related issues. Assisted in preparing food and serving meals and refreshments to children. Read to children and taught them simple painting, drawing, handicrafts, and songs. Organized and stored toys and materials to ensure order in activity areas. Dressed children and change diapers.
Kept records on individual children, including daily observations and information about activities, meals served, and medications administered.
Instructed children in health and personal habits, such as eating, resting, and toilet habits. Performed housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens. Self employeed- stay at home mom
Mother • Wentzville, MO
Taking care of the child in the home- make sure all the needs of the child are met from bathing to entertainment.
Teaching- helped with homework and provide extra help with any lessons child needed extra attention with. Meal planning and cooking- planning, shopping and preparation of breakfast, lunch, dinner and snacks for the family.
Cleaning- provided child with a clean environment to thrive in. Event coordinator- planned birthday parties, holidays and special events. Kimberly Cooper
Wentzville, MO
***************@*****.***
03/2006 - 08/2006
08/2000 - 01/2006
KinderCare Learning Centers
Teacher • Cottleville, MO
Teaching- created a fun and inviting learning environment for preschoolers to grow and thrive. Cleaning-made sure the space was clean and well maintained for the children to learn in. Emotional support- took care of the emotional needs of the children's day to day needs. Event coordinator-planned birthday celebrations and fun activities to celebrate learning milestones. First Baptist Christian Academy
Teacher's aide • O'Fallon, MO
Assistant- help teachers get supplies and tools needed for lesson plans and the needs of the classroom. Child safety-watched and cared for children in the after-school hours before they were picked up by their parents. Created games and activities for them to do. Certificates
Insurance License-Property and Casualty
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