Inventory Control Asset Protection

JUDY CASTRO

*** ******** ***, *** *, Woodland Park, NJ 07424

C-917-***-**** / *************@*****.***

PROFESSIONAL EXPERIENCE

Family Dollar/ New Jersey 10/2021 - Present

Store Manager/District Manager in Training

●Manage daily operations of 5 locations and activities of a team consisting of 16 managers, 19 associates

●Achieve sales goals and profitability in both stores while maintaining a good performance

●Responsible for safety, asset protection and inventory control.

●Lead and execute in inventory counts and managed teams members in the asset protection and inventory control departments

●Actively managed all Human Resource duties to maintain a 90% headcount at multiple locations including but not limited to recruitment, onboarding, and terminations

●Provide proper training for employees; conduct performance evaluations, identify gaps for appropriate solutions and or counseling, up to and including termination

●Established and optimized schedules to keep coverage and services in line with demand

●Exceed sales goals and accomplish business objectives by promoting target products and inspiring staff to do the same

●Offered hands-on assistance to customers, assessing needs and maintaining knowledge of products and promotions

●Conduct store visits regularly per RVP instructions

●Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrinkage, and errors.

●Handle all store damages and store marks for credit

●Analyze and set schematics and price adjustments for the entire store

●Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves, and preventing shrinkage

●Finance duties include handling all cash/shortage, overage, and brinks logbook, prepare deposits

●Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs

●Set pricing on new merchandise using Pvt gun

●Delegate team members on daily tasks

●Train all employees on the POS system

●Ensure the entire team goes through a training course called Ilearn

●Facilities Management, ensure the building is safe under regulations

W&V 99 cents & up/New Jersey 11/2018 - 10/2021

Owner/CEO

●Managed, reviewed, and negotiated vendor contracts and lease agreements

●Handled asset protection and loss prevention

●Maintained the POS System and system upgrades

●Managed inventory, quality control, and tracked shipments

●Managed pricing and mark-ups

●Trained all employees on POS system

●Negotiated all merchandise and pricing with vendors

●Checked in all vendors ex: Coke, Pepsi, Utz chips, Little Debbie

●Handled all HR issues including but not limited to the hiring and recruitment of employees; tracking vacation and sick time for all employees; employee onboarding; employee scheduling on a rotating basis; training and delegation of projects

●Tracked all returns and damages

●Delegated assignments and special projects

●Distributing orders and customer inquiries to the team for processing

●Approved and oversaw the processing of customer returns and ensured appropriate customer communication throughout

●Overseen responses to customer issues and handled the prompt resolution of customer care while also assisting and taking on matters that escalated

●Ensured communication was maintained with internal departments regarding product availability, tracking, and inventory issues

●Conducted regular one-on-one meetings with staff members

Q5, Inc/New York 5/2017 - 4/2018

Office Manager (contract position)

●Managed all executive-level administrative tasks including scheduling meetings, and conference calls, booking conference rooms and arranging travel for managing director and principal consultants, and heavy calendar management with different time zones

●Provided office support including managing invoices, team vacation schedules, answering phones, greeting visitors, mail handling, and overall set up of the office

●Maintained inventory of office supplies, assets, and technology and manage relationships with vendors, service providers, and building management

●Coordinated the recruitment by collecting resumes, screening, and scheduling interviews

●Planned fun, engaging office events, parties, and company retreats

●Created print and online marketing materials such as newsletters, white papers, and invitations

●Updated website and social media platforms with the latest news and marketing assets

●The hiring manager and recruiting with onboard process

Scientific Design / Little Ferry, NJ 11/2010 – 5/2017

Office Manager to the VP of Research

●Organized and manage calendars, prioritizing requests for meetings and conference calls

●Assisted with correspondence, reports, contracts, spreadsheets, presentations, proposals, and calendar management with different time zones

●Database management and emails

●Updated input and retrieved information from the corporate database to ensure accuracy daily

●Scheduled appointments, meetings, travel arrangements both international and domestic, hotel reservations, car and ground transportation

●Acted as a gatekeeper by screening visitors, calls, and emails as necessary

●Ordered supplies, dealt with vendors

●Conference calls both audio and visual

●Handled confidential information and materials, assist with special projects and human resources

●Maintained a high level of confidentiality with emails, records, and information for both business and personal

●Answered client questions and helped resolve their issues, providing them with information and materials as requested

●When necessary act as a liaison between the clients and supervisor when he was not available

●Arranged new hire set-ups and welcome packages

Clear Channel / Verifone Media, New York, NY 2/2006-5/2010

Office Manager

●Provided general administrative support to the COO and 2 Vice Presidents of the sales division

●Negotiated a new advertising account worth $400,000.00 annually

●By redirecting accounts to more competitively priced vendors, I reduced monthly expenses by 20% on office furniture, equipment, and supplies

●Assisted and maintained regional sales forecasting

●Compiled and distributed daily and weekly sales reports

●Assisted in PowerPoint presentations for account executives

●Managed commission statements for the sales department

●Interacted in the research for the competitor’s advertisement

●Assisted in the preparation of sales proposals to prospective new accounts

●Managed the recruiting for the sales division

●The hiring manager and recruiting with the onboarding process

Skills

Highly proficient in Google Docs, Microsoft Office Suites including Microsoft Word, Excel, PowerPoint, SharePoint, File Exchange, Adobe Acrobat Professional, QuickBooks, SAP, Cmap, Recruiter Box, Drop Box

Education

Berkeley College - Bachelor’s Degree in Business Management

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