Customer Service Accounts Payable

BOUREIMA ZALLE

Vauxhall, NJ ***** 917-***-**** **********@*****.*** LinkedIn: Boureima Zalle PROFESSIONAL SUMMARY

Detail-oriented and proactive accounting graduate with hands-on experience in financial analysis, customer service, and cash management. Seeking an entry-level accounting or internship position to leverage strong organizational skills, technical expertise in financial systems, and a commitment to delivering accurate and actionable insights.

CORE SKILLS

TECHNICAL SKILLS ACCOUNTING SKILLS

Double-Entry Bookkeeping System, Basis of Accounting, Creating Financial Statements, Accounting software Microsoft Excel, Word, and PowerPoint Financial Reporting Data Reconciliation and Auditing General Ledger Management Financial Modeling and Analysis Accounts Payable/Receivable PROJECTS & ACADEMIC ACHIEVEMENTS

− Collaborated on a financial analysis project during an internship, identifying $10,000 in annual cost savings for a small business client.

− Conducted a research paper on "Optimizing Cash Flow Management in SMEs" as part of accounting coursework, receiving recognition from faculty.

EDUCATION

Southern New Hampshire University

Bachelor of Science in Accounting (Expected: Juan 2026) Relevant coursework: Financial Accounting, Cost Management, Taxation Principles Essex County College, Newark, NJ

Associate of Applied Science in Business Administration (June 2022) Relevant coursework: Principles of Management, Prin of Accounting I Financial, Business Organization & Mgmt GPA: 3.59

CERTIFICATIONS

- Bloomberg Market Concepts

- Google IT Support Professional Certificate

- Introduction to Marketing (Coursera)

- OSHA Emergency Action and Fire Prevention Plans

-Bookkeeping Basics(Intuit Academy)

PROFESSIONAL EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE

Gate Gourmet – Newark, NJ March 2023 – Present

- Maintained detailed transaction records and ensured compliance with organizational standards, demonstrating accuracy and attention to detail.

- Coordinated delivery schedules and collaborated with stakeholders, developing strong communication and teamwork skills.

- Reconciled inventory counts, enhancing tracking efficiency and minimizing discrepancies. PICKUP ASSOCIATE

Amazon – Carteret, NJ March 2019 – April 2020

- Ensured inventory accuracy by auditing and reconciling stock levels, demonstrating strong organizational and analytical skills.

- Utilized RF scanners to manage inventory effectively, showcasing proficiency in data tracking technologies. - Reduced errors by 15% through meticulous order processing and adherence to quality assurance standards. CASHIER

Copec Galor – Burkina Faso December 2016 – December 2018

- Accurately reconciled cash transactions and balanced registers daily, ensuring 100% accountability for financial operations.

- Streamlined checkout processes, improving efficiency and enhancing the customer experience. - Assisted in financial reporting by preparing daily summaries and identifying discrepancies, contributing to operational improvements.

ADDITIONAL INFORMATION

- Familiar with the financial practices of West African businesses and international shipping between the USA and West Africa.

- Volunteered as a mentor for high school students, focusing on personal financial literacy and budgeting skills.

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