Customer Service Financial Modeling

Summary

Results-driven research and finance professional with a dual foundation in psychological sciences and finance. Proven track record in financial modeling, investment analysis, and data-driven policy evaluation. Adept at analyzing financial statements, building dynamic models, and translating complex data into actionable strategies. Known for leading cross-functional teams, driving innovation, and delivering measurable impact in both corporate and academic settings. Education

Purdue University West Lafayette

Psychological Sciences Minor: Finance 05/2026

Experience

Purdue BoilerMarket West Lafayette

Supervisor, Customer Service 08/2023 - Present

Spearhead operational efficiency and revenue-growth initiatives by optimizing inventory processes for 200+ items—reducing stockouts by 30%—and mentoring 10+ student workers to slash checkout times by 25% through targeted training; design data-driven product placement and promotional campaigns that generated an additional $2,000 in semester revenue; negotiate vendor contracts to cut procurement costs by 12%, reinvesting savings into customer-facing upgrades; leverage Microsoft Excel for advanced inventory tracking.

Purdue Solutions West Lafayette, IN

09/2024 - Present

Oversee all market operations, optimizing inventory for 200+ SKUs to reduce stockouts by 30%; train and mentor 10+ student workers, cutting average checkout times by 25% through focused coaching and performance metrics; design and implement data-driven product placement and promotional campaigns, generating an additional $2,000 per semester; reinvesting savings into customer-facing upgrades; leverage Microsoft Excel for inventory tracking. Purdue Neuroscience Society (PUNS)

Panel Coordinator 01/2023 - Present

· Organized expert-led panels on emerging technologies such as brain-machine interfaces and neuroeconomics. · Boosted member engagement by 40% through thematic events focused on finance and decision-making behavior. Elan Groups DELHI

Finance Intern 06/2024 - 08/2024

· Analyzed 50+ balance sheets, income statements, and cash flow reports to assess financial health across various sectors.

· Developed discounted cash flow (DCF) and revenue forecasting models in Excel, contributing to strategic investment decisions. · Conducted ratio analysis, trend analysis, and risk assessment for client portfolios. · Enhanced client satisfaction through customized financial solutions, driving a 12% year-over-year increase in sales. · Reduced budget variance by 15% through refined financial forecasting.

Simpleekare OR

Health Policy Research Intern 06/2023 - 08/2023

· Evaluated key health initiatives such as India’s National Health Mission and Ayushman Bharat. · Identified structural gaps in rural healthcare access and proposed policy reforms with financial feasibility analyses. · Authored a policy brief on telehealth expansion, later cited by a regional health department for budget reallocation. MUN Society OR

Director 01/2021 - 04/2023

· Directed 60+ national and regional Model UN workshops and conferences. · Mentored 250+ students in diplomacy, negotiation, and economic policy debates.

Skills

Financial Modeling (DCF, LBO, Comparable Analysis), Investment Analysis, Valuation, Budget Forecasting, Microsoft Excel

(Advanced), Tableau, PowerPoint, SPSS, Google Suite, Leadership, Communication, Client Relations, Project Management Tamanna Sahoo

551-***-**** ******@******.*** West Lafayette, IN

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