Qa Engineer Software
Resume:
Tammy
Sullivan-Sticklorat
*****@**********.***
Software QA Engineer
EXPERIENCE
QA/UAT Manager Insights and Analytics
Results-CX reporting, Ft. Lauderdale, FL (remote fulltime) – 12/2022 – present
• Communicate with stakeholders across all levels of the organization to confirm defined projects and scope based on information described in ticketing system.
• Create test cases based on project scope
• Established and implemented QA/UAT process for the Insights and Analytics team
• Conducted UAT meetings with stakeholders to review project results and gain final approval before moving to production environment
• Conducted standard testing methods on dashboard reports converted to QuickSight, using AWS via browsers and its data from various data sources using EDW
QA Engineer
Phase Change Software Inc. Golden, Co (remote) Contract - 02/2022 - 10/2022
● Main concentration on UI/UIA web applications using DevTools on Mac environment and Chrome browser
● Develop manual and automated test cases using TestRail and TestProject
● Agile/Scrum process in 2 week sprints and time-boxing difficult stories
● Reporting and documenting technical issues in JIRA
● Participating in daily scrums, bug triage and retrospect meetings QA Engineer
Intelivideo Inc. Broomfield, Co (remote) Perm Employee - 02/2021 - 9/2021
● Troubleshoot VOD streaming applications across multiple platforms (REST APIs, single page web applications, native applications (iOS & Android), and OTT applications (AppleTV and Roku))
● API testing on Postman and documentation validation
● Perform database queries using DbVisualizer
● Develop manual regression test suites and some automated scripts across platforms Attend and engage in sprint grooming/backlog(refinement) sessions, daily standups on multiple teams and Retrospective meetings.
● Project and priority change flexibility while balancing deadlines in a fast paced environment
● Collaborate with cross-functional (international and national) teams to define, test, and ship new features
QA Engineer
Gloo LLC. Boulder, Co - (QA of Boulder contractor 01/2020 to 07/2020) Perm employee 07/2020 to 09/2020
● Troubleshooting web technologies (JavaScript, React, NextJS, GraphQL) using DevTools (on latest versions of multiple browsers) and test underlying APIs using Swagger and Postman
● Perform exploratory,
functional, regression,
integration and end-to-end
testing across mobile and web
clients.
● Create and maintain
documentation (Test Cases,
Process docs, Test Plans) using
Notion and TestRail
● Successfully accompanied team
transition from 2 week
iterations to 1 week iterations
● Engage fully in
grooming(refinement) sessions
and technical inceptions
● Define and achieve interim
milestones
PROFICIENCIES
Microsoft (MS Project, Outlook,Teams,
Word, Power Point, Excel, Visio, Visual
Studio, SharePoint, Visual Source Safe,
SQL Server Management Studio, Team
Foundation Services)
Amazon QuickSight
Google Suite
Operating Systems - Win10 Professional
64bit, Mac Catalina, Big Sur
Beginner in Automation - Selenium
(javascript), Katalon and TestProject
API: Postman in conjunction with
Swagger
VPN software and F5 Networks
Simulator apps - Browser Stack
Log Management: Heroku(Logentries),
logs from SQL and Splunk
●
Story/Testcase repository and Bug tracking apps - TestRail, Club House, JIRA, CA technologies (RALLY), TFS,
BugTracker.net, Bugzilla, Gemini
Browsers: IE, Firefox, Chrome, Safari, Edge
Process Methods - Agile, Scrum and
Waterfall
Tested on – API services, Angular,.Net,
ASP, C#, Cold Fusion, HTML, Java
Script, Vue.js, SQL Server (SSIS, SSRS),
LINUX/UNIX using BASH, zsh
command prompt, adb Shell, AWS,
PostgreSQL, MongoDB, Ruby/Rails and
Web/Mobile/API Test Engineer Heroku
BI Inc. (Geo Company) Gunbarrel, Co – (Compri contractor) Oct 2017 to 12/2019 Databases: SQL Server MS, Oracle,
● Test API’s on both Android and IOS devices using SOA architecture Access, DbVisualizer
● Test UI transition from ASP to Angular single page framework
● Creation of web service API’s in Json format on Postman SnagIt, Greenshot and FastStone
● Create and execute SQL queries to validate data integrity and provide analysis daily and troubleshooting issues pulling logs from SQL and Splunk
IM apps - Slack, Teams, Trillian and
● Multiple browser verification testing supporting latest versions Zoom
● Integration testing of software (Products: Total Access, Total Access Mobile, SMARTLink and SoberSky) and hardware devices are tested (location monitoring: Ankle bracelets and beacons, mobile phones using GPS, RF and Analog)
● Agile Scrum methodology with daily standups, two-week iterations, retrospectives, bi-weekly sprint planning and grooming sessions using CA technologies (‘Rally’) for Epics, User Stories, Tasks and Bug/Defect creation and regression ● Automated and Manual test case creation, execution and documentation using:
● Automated:
● Swagger for documentation /contract requirements.
● Postman for API requests
● Katalon for UI web and mobile tests and some API
● GIT repository
● Created and stored in TFS/Visual Studio and then migrated to CA technologies (‘Rally’) Front/Back End Test Engineer
HealthGrades– Denver, Co – (Perm Hire) May 2016 to April 2017 QA Test Engineer
Greenbrier Management Company – Boulder, Co – (Contract) September 2015 to February 2016
QA System Integration Test Engineer
Time Warner Cable – Broomfield, CO (Contract) January 2014 to July 2015 BI Analyst Tester
Convergys - Westminster, CO (Perm Hire) - June 2009 to August 2013 Project Manager/QA Tester/Tech Writer - InstaKey Security Systems –January 2008 to October 2008
Independent Contracting - Denver, CO - May 2007 to December 2007 QA Analyst: SpectrumHR - Denver, CO - August 2006 to May 2007 QA Tester: PDCorporation - Thornton, CO - June 2002 to August 2006 QA Engineer: Quark Inc - Denver, CO - June 2000 to September 2001 EDUCATION
Student and Computer Lab Tech: Red Rocks Community College - August 1995 to June 2000
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