Food Service Supervisor
Resume:
Martin Moreno
***********@*******.***
Summary of Qualifications
•Over 15 years of Food Service Supervisor/Manager Experience
•Extensive knowledge of HAZMAT handling
•Experienced in delivering monthly safety work practices and sanitation training
•Effective communicator with strong verbal and written communication skills
•Proven track record of successful profit and loss reporting to management
•Effectively works with cross-functional teams
•Excellent time management skills with the ability to multi-task
•Likes to be challenged and a quick learner
•An all-around problem solver, innovator and analytical thinker
•High attention to detail
•Strong computer skills, including Microsoft Office Suite
•Bilingual in Spanish and English
Education
Fresno City College, Fresno CA
Associates of Art in Liberal Studies 2000-2002
Certifications and Trainings
•National Manager Food Service Certification, Renewed September 2023
•Hazardous Materials Handling Training
•Food Handler’s Permit as required by local government and the National Registry of Food Safety Professionals (NRFSP)
•HIPAA & OSHA Training
Professional Experience
Sanger Unified School District
Senior Food Service Supervisor, April 2024- Present. April 2024- Present
• Oversee and supervise child nutrition personnel during daily hours of school operation
•Upholding standards and procedures set forth by the Sanger Unified School District
•Inspected Protective Personal Equipment (PPE) for employees on a daily basis
•Delivered monthly safety work environment training for employees
•Ensuring all duties of employees are met while coordinating who is responsible for what food stations
•Work closely with Child Nutrition Director to ensure the highest level of food service is provided to students.
•Approves and submits physical inventory periodically (weekly and monthly)
•Schedule, develop and train direct department Personnel
•Oversees 20+ employees and reviews and approves timecards
•Observes employee performance and finished product to ensure proper department production procedures and standards.
•Drafts and participates in yearly presentation of employees performance evaluations
Costco Wholesale January 2020 – April 2024
Deli Manager, 2020-April 2024
•Oversees product presentation and merchandising for the Deli Department
•Delivers monthly safety and sanitation training to employees
•Inspected Protective Personal Equipment (PPE) for employees on a daily basis
•Ensures health code compliance, such as sanitation, temperatures and pull dates are enforced daily
•Inspects food preparation daily to ensure compliance within company, state and federal regulations
•Enforces proper disposal within department of all hazardous materials
•Implements and upholds safety and security procedures within the warehouse
•Reviews department profit and loss statement monthly
•Develops and implements sales and merchandising plan for department
•Approves and submits physical inventory periodically (13 times per year)
•Coordinates proper maintenance and repair for machinery, equipment and implements process improvements
•Schedule, develop and train direct department Personnel
•Makes recommendations for hiring, promotion and termination to warehouse Manager
•Oversees 20+ employees and reviews and approves timecards
•Observes employee performance and finished product to ensure proper department production procedures and standards
•Drafts and participates in yearly presentation of employees performance evaluations
•Provides and ensures prompt and courteous member service
Merchandise Manager, 2016-2020
•Oversee major sales department with a staff of 60+ employees
•Communicate with buyers on low inventory to drive sales and request more product
•Inspected Protective Personal Equipment (PPE) for employees on a daily basis
•Delivered monthly warehouse safety work environment training for employees
•Develops and executes creative strategies to increase sales and enhance the customer experience
•Managed and motivated the merchandising team with daily meetings to ensure success
•Monitor and evaluate retail sales performance, rotating product and making adjustments as necessary
•Analyze customer buying trends and implement changes to improve customer loyalty
•Source new products and manager inventory
•Develop and manage budget for merchandising operations
•Approves and submits physical inventory periodically (twice a year)
•Drafts and participates in yearly presentation of employees performance evaluations
•Provides and ensures prompt and courteous member service
Front End Manager, 2013-2016
•Oversee and supervise the front end personnel during daily warehouse activities
•Managed a staff of 200 employees daily in the warehouse
•Inspected Protective Personal Equipment (PPE) for employees on a daily basis
•Delivered monthly warehouse safety work environment training for employees
•Schedule, staff, train, coach and counsel personnel during daily warehouse activities
•Communicates with various levels of management to resolve internal and customer issues
•Leads the Front-End Supervisor team
•Continually develop employees to uphold company standards and promotions
•Responds to member and employee concerns
•Maintains courteous member service at all times while monitoring a smooth flow of members through the registers
Deli Manager, 2010-2013
•Oversees product presentation and merchandising for the Deli Department
•Delivers monthly safety and sanitation training to employees
•Inspected Protective Personal Equipment (PPE) for employees on a daily basis
•Ensures health code compliance, such as sanitation, temperatures and pull dates are enforced daily
•Inspects food preparation daily to ensure compliance within company, state and federal regulations
•Enforces proper disposal within department of all hazardous materials
•Implements and upholds safety and security procedures within the warehouse
•Reviews department profit and loss statement monthly
•Develops and implements sales and merchandising plan for department
•Approves and submits physical inventory periodically (13 times per year)
•Coordinates proper maintenance and repair for machinery, equipment and implements process improvements
•Schedule, develop and train direct department Personnel
•Makes recommendations for hiring, promotion and termination to warehouse Manager
•Oversees 20+ employees and reviews and approves timecards
•Observes employee performance and finished product to ensure proper department production procedures and standards
•Drafts and participates in yearly presentation of employees performance evaluations
•Provides and ensures prompt and courteous member service
Food Service Supervisor/Manager, 2005-2009
•Oversee and supervise food court personnel during daily warehouse hours of operation
•Upholding standards and procedures set forth by the Costco Guidelines
•Inspected Protective Personal Equipment (PPE) for employees on a daily basis
•Delivered monthly warehouse safety work environment training for employees
•Ensuring all duties of employees are met while coordinating who is responsible for what food stations
•Provide a high level of customer service including solving problems that might interfere with the customers needs and expectations
•Work closely with Food Service Manager and Assistant Warehouse Manager to ensure the highest level of customer service is met while maximizing sales
•Approves and submits physical inventory periodically (13 times per year)
•Schedule, develop and train direct department Personnel
•Oversees 20+ employees and reviews and approves timecards
•Observes employee performance and finished product to ensure proper department production procedures and standards.
•Drafts and participates in yearly presentation of employees performance evaluations
•Provide a high level of customer service including solving problems that might interfere with the customers needs and expectations
Food Service Associate, 2004-2005
•Provide prompt and courteous member service
•Prepare food and drinks as customers placed orders
•Register sales on a cash register
•Pull and stock supplies and ingredients as needed
•Clean kitchen and dining area while following all local health sanitation requirements
References
Available upon request
Contact this candidate