Customer Service Animal Care

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

RACHEL SALAZAR

210-***-**** *************@*****.*** San Antonio, TX Dedicated team player with a strong background in animal care and customer service, demonstrating effective communication skills and the ability to manage multiple tasks efficiently. Skilled in maintaining a clean and safe environment, monitoring animal behavior, and ensuring client satisfaction. Bilingual with a track record of fostering positive client relationships.

Customer service Communication skills

Time management Bilingual

Leadership

Tri starr staffing agency

San Antonio, TX February 2025 - May 2025

KENNEL ATTENDANT

Feeding dogs properly Walking dogs

Cleaning kennels Maintaining customer service to make sure animals get adopted.

Monitor behavior of all animals in our care. Adhered to all health codes set forth by local authorities regarding the care of animals.

Monitored the behavior of animals within the

facility to ensure they remained calm and

comfortable during their stay.

Performed regular cleaning duties such as

changing bedding, mopping floors, sanitizing cages

and kennels and replenishing supplies.

Conducted routine inspections to ensure kennel

was up to safety standards and free of hazards.

Utilized professional judgement when making

decisions regarding the well-being of an animal.

Carefully monitored food portions served to each

animal based on their age, size, breed.

Demonstrated strong organizational skills by

managing multiple tasks simultaneously with

accuracy and efficiency.

Recognized signs of stress and illness in animals. Organized supplies needed for daily operations of kennel facility.

Woofgang Bakery & Grooming Alon Market

San Antonio, TX May 2022 - December 2024

BATHER

Bather responsibilities. Bathing drying Nail filing. Desheds customer service. Established positive relationships with co-workers through collaborative teamwork efforts.

Utilized effective communication skills when

interacting with pet owners regarding their pets'

needs.

Performed general maintenance tasks such as

sweeping and mopping floors, disposing of trash.

Demonstrated the ability to remain calm under

pressure while working quickly but efficiently.

Demonstrated ability to recognize signs of stress in animals during the bathing process.

Maintained a clean, organized work area

throughout the duration of each shift.

Gained experience in the safe and efficient

handling of animals while bathing, drying and

brushing them.

Provided exceptional customer service by greeting

clients warmly upon arrival and responding

promptly to inquiries.

Assisted customers with selecting appropriate

products for their pets' individual needs.

Wow woof dog grooming

US February 2021 - May 2022

DOG BATHER/GROOMER/CUSTOMER SERVICE

Bathing dogs prep dogs for groomers. Shave downs front desk customer service. Followed detailed instructions provided by pet

owners regarding their pets' specific needs.

Inspected nails and fur coats for any signs of

infection or infestation before proceeding with

baths.

Utilized positive reinforcement techniques to

encourage good behavior from dogs during bath

time.

Provided excellent care for pets while they were

being bathed, dried and brushed out.

Kept accurate records of services performed on

each pet in order to track progress over time.

Educated customers on proper home maintenance

techniques following the completion of a bath or

grooming session.

Performed thorough inspections of pets before

starting the bathing process to identify any skin or health issues that need to be addressed.

Gained extensive knowledge of canine anatomy

and behavior

Developed strong customer service skills while

communicating with pet owners about their

animals' needs.

Developed strong client relationships through

excellent communication and customer service

skills.

Answered telephones and scheduled

appointments.

Michelle's pet salon

San Antonio, TX January 2008 - January 2016

BATHER/ GROOMER

Bathing dogs prep dogs for groomers. Shave downs front desk customer service. Demonstrated the ability to remain calm under

pressure while working quickly but efficiently.

Gained experience in the safe and efficient

handling of animals while bathing, drying and

brushing them.

Performed general maintenance tasks such as

sweeping and mopping floors, disposing of trash.

Provided exceptional customer service by greeting

clients warmly upon arrival and responding

promptly to inquiries.

Developed expertise in operating grooming Established positive relationships with co-workers equipment including clippers, scissors, and dryers. through collaborative teamwork efforts. Kept accurate records concerning customers'

preferences for future visits as well as any medical issues or allergies their pets may have had priorly reported by clients.

Applied knowledge of canine anatomy and

behavior when performing baths or haircuts on

dogs.

Utilized effective communication skills when

interacting with pet owners regarding their pets'

needs.

Acquired knowledge of proper methods for

cleaning and sanitizing grooming tools and

equipment.

Maintained a clean, organized work area

throughout the duration of each shift.

Exhibited strong problem-solving skills when

dealing with challenging situations that arose

during shifts.

Displayed proficiency in determining which

shampoos, conditioners, and other treatments are

best suited for different breeds of dogs.

Answered telephones and scheduled

appointments.

Discussed with clients pets' grooming needs.

Alamo Heights Kennel Club

San Antonio, TX January 2005 - January 2008

KENNEL TECH

Care and pamper boarding and daycare dogs. Feed exercise and sometimes medicate. Bathe dogs for welcoming parents. Clean and sanitize kennels. Poop scoop yards. Cleaned cages and kennels between each animal stay using appropriate disinfectants and cleaning

agents.

Exercised dogs regularly to maintain physical

health while in kennel's care.

Monitored animal behavior to ensure safety of

both staff members and animals.

Maintained a clean, safe, and healthy environment

for animals in kennel facilities.

Inspected kennel areas regularly for potential

hazards or damage that could harm pets or

personnel.

Kept accurate records of food intake, medication

administration, and treatments administered.

Established long-term relationships with clients

and bonded with animals through regular contact.

Administered medicine to animals and monitored

health following treatment.

Demonstrated strong communication skills when

working with pet owners and other staff members.

Assisted in training new employees by providing

guidance on how to properly handle animals.

Recognized signs of stress and illness in animals. Performed hygiene-related duties for animals by

clipping claws, cleaning teeth, and brushing fur.

Offered a welcoming environment to both animals

and their owners.

Utilized effective time management strategies

when caring for multiple animals simultaneously.

Provided excellent customer service to pet owners, including answering inquiries and addressing

concerns.

Handled and restrained animals for medical

procedures.

Fed and watered animals with appropriate

schedules and feeding procedures.

EDUCATION

REFERENCES

Examined and observed animals to detect signs of

illness, disease, and injury.

Provided treatment to sick and injured animals,

and contact veterinarians to secure treatment.

Found homes for stray and unwanted animals. Collected and recorded animal information, such as weight, size, physical condition, treatments

received, medications given, and food intake.

Palo Alto College, San Antonio, TX December 1995

SOCIOLOGY

San Antonio college, San Antonio, TX December 1993 BUSINESS

References available upon request

Contact this candidate