Support Worker Customer Care

Ajibola. A. Rufai E-mail: ************@*****.***

***** *** ** ** ** Phone No: +1-587-***-****

Dedicated and compassionate Support Worker/ Respite Care with over 3 years of experience in providing exceptional care to individuals with diverse needs for both child and adult. Assisting clients with various parts of daily life. Adept in medication management and administration, moving and handling diet and nutrition support and personalized care for all patients.

Certifications and Licenses

First Aid [CPR & AED] (Adult & Child Care), Canada - 2024 Medical Ultrasound, Nigeria - 2023

Leadership and Teamwork - Mitwork Consulting, Nigeria - 2023 Basic Ultrasonography, Nigeria - 2013

B. TECH Human Anatomy, Nigeria - 2012

Information Computer Technology, Nigeria-2007

Alberta Driver’s License Class 7

Skills

• Communication Skills • Critical Thinking

• Empathy • Medication Administration

• Work Ethic • Home Care for Child & Adult

• Teamwork • Time Management

• Good customer care services • Hospital Experience

• Case Management • Medical Records

• Problem-solving • Analytical Skills

Work Experience

Support Worker

Apna Senior Care Toronto, Canada July 2024 – Dec 2024

• Managed a full case load of patient transitioning from rehabilitation centre to life at home.

• Helped patients to slowly develop self-care abilities, allowing them to live more independently.

• Managed and administered medication and supplements.

• Treat patients with dignity and respect.

• Work with medical professionals and case workers to devise appropriate plans for all patients.

• Successfully supported people with complex health and communication support needs. Support worker

Lanark Height Kitchener Ontario, Canada Feb 2024 – August 2024

• Provided care and companionship for individual and families, bathing, personal hygiene and dress and undress.

• Administered beside and personal care to client, prepare meal and special diets and feeds or assist in feeding Support Worker

Medical Locum Jobs Ojodu Berger/ Lagos, Nigeria, August 2022 - October 2023

• Promoted the well-being of patients by implementing the highest quality care possible.

• Assisted patients with daily tasks, including all care assistance such as personal hygiene care, daily routine and social activity support.

• Ensure accurate record-keeping at all times and communicated with the superior regarding progress, event and concerns.

• Consistently remained punctual and reliable, respecting the schedule of clients

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