Devops Engineer Project Management

Amadou Toure

Costa Mesa, CA

[********@*****.***] [+1-917-***-****]

Professional Summary

Seasoned Devops Engineer with over 10 years of expertise in Data Analytics, Risk Management, Tableau Development, and MuleSoft Integration. Adept at manipulating large datasets using SQL, Tableau, and MuleSoft to generate actionable insights that address key business and risk challenges. Proven ability to translate complex business requirements into automated data products and integrated solutions, driving efficient, data-driven decision-making processes. Extensive experience in data warehousing, ETL processes, API development, and creating comprehensive analytical solutions. Demonstrated leadership in managing high-risk initiatives, optimizing reporting efficiency, developing advanced Tableau dashboards, implementing MuleSoft integrations, utilizing JIRA for project management, and mentoring junior analysts. Professional Experience

DevOps Engineer

AAA Southern California, Costa Mesa, CA

February 2018 – Present

• Tableau Development & Visualization:

o Designed and developed over 100 advanced Tableau dashboards, utilizing features such as calculated fields, parameters, sets, and hierarchies to provide deep insights into business operations.

o Implemented interactive visualizations and user-friendly interfaces to enable stakeholders to explore data trends, defects, and gaps effectively. o Optimized Tableau performance by fine-tuning data extracts, leveraging Tableau Server capabilities, and implementing best practices for data visualization. o Collaborated with business leaders to define key performance indicators (KPIs) and created custom visualizations that align with strategic objectives. o Developed dynamic dashboards that integrate real-time data, enhancing the ability to monitor and respond to business changes promptly.

• MuleSoft Development & Integration:

o Designed and implemented MuleSoft APIs to facilitate seamless data integration between disparate systems, enhancing data flow and accessibility across the organization.

o Developed MuleSoft connectors and APIs to integrate with various data sources, including Salesforce, Oracle, and on-premises databases, ensuring reliable and efficient data exchange.

o Collaborated with cross-functional teams to define API specifications, ensuring alignment with business requirements and technical standards. o Implemented error handling, logging, and monitoring within MuleSoft integrations to ensure system reliability and facilitate troubleshooting. o Optimized MuleSoft performance by fine-tuning API configurations, improving data processing speeds, and reducing latency in data transactions.

• Analytics Workflow & Reporting: Engineered end-to-end analytics workflows by gathering business requirements, researching large datasets, implementing SAS/SQL queries, performing UAT, and automating recurring reports.

• Dashboard Development: Designed and automated self-service Tableau dashboards to visualize gaps, defects, and trends, improving decision-making efficiency by 25%.

• Process Automation: Constructed and launched over 400 automated SQL sampling/ad- hoc reviews and 40+ data-driven reviews, reducing manual tasks by 40% and boosting QA efficiency.

• Data Migration & Integration: Directed the successful migration of 56 business reviews into an enhanced exception management system, increasing user engagement by 60%.

• Team Leadership & Mentorship: Implemented workshops and mentorship sessions for junior analysts, fostering career development and enhancing team capabilities.

• ETL & Data Modeling: Developed ETL flows, created data models, and utilized SQL to automate Tableau dashboards, improving business process efficiency by 35%.

• Project Management:

o Utilized JIRA to manage and track project tasks, ensuring transparency and accountability across cross-functional teams.

o Implemented Agile methodologies using JIRA, facilitating sprint planning, daily stand-ups, and retrospective meetings to enhance team productivity and project delivery.

o Monitored project progress and performance metrics in JIRA, enabling timely adjustments and ensuring a 95% on-time delivery rate.

• Operational Efficiency: Enhanced operational workflows by deploying over 200 SQL automated risk and business performance reports, resulting in a 200% productivity increase.

• Stakeholder Collaboration: Established collaborative partnerships with Auto Operations business leaders, focusing on mutual growth objectives and strategic communication.

ETL/BI Developer

Molina Healthcare, Long Beach, CA

August 2015 – December 2017

• Tableau Integration & Reporting:

o Developed and maintained Tableau dashboards to support various departments, providing actionable insights and enhancing data-driven decision-making. o Integrated Tableau with multiple data sources, including Oracle and Teradata, ensuring seamless data flow and accurate visualizations. o Conducted training sessions for end-users on Tableau functionalities, promoting self-service BI capabilities within the organization. o Customized Tableau reports to meet specific business needs, utilizing advanced features like data blending, calculated fields, and dashboard actions.

• Data Warehouse Development: Gathered business requirements and facilitated the planning and implementation of data warehouses using snowflake and star schema designs.

• ETL Process Management: Developed and deployed complex ETL strategies using SSIS, SSRS, and T-SQL to extract, clean, and deliver data to OLAP environments.

• Dimensional Modeling: Utilized ER-Win for dimensional modeling and implemented multidimensional cubes with SSAS, adhering to Kimball methodology.

• Reporting & Dashboard Creation: Created detailed dashboards and reports using SSRS and Excel, enhancing data visualization and business intelligence capabilities.

• SharePoint Administration: Managed SharePoint 2013 sites, developed custom workflows, and integrated external data sources for comprehensive reporting solutions.

• Process Optimization: Optimized stored procedures and embedded queries to improve report performance and accuracy, supporting executive management decision-making.

• Project Coordination:

o Leveraged JIRA to coordinate ETL and BI projects, ensuring effective task assignment, progress tracking, and timely completion. o Facilitated communication between development teams and stakeholders through JIRA dashboards and reports, enhancing project visibility and stakeholder satisfaction.

Education

Bachelor of Computer Science

Mercy College, Dobbs Ferry, NY

May 2015

Computer Networking and Programming

Nippon Engineering College of Hachioji, Yokohama, Japan April 2008

Certifications

• Data Analysis and Visualization with Microsoft Power BI Microsoft (Coursera), 2024

• Getting Started with Snowflake Cloud Data Platform Edureka (Coursera), 2024

Technical Skills

• Programming & Databases: PL/SQL (Oracle), T-SQL (SQL Server), Teradata SQL, Python, PROC SQL (SAS), TOAD

• Data Analytics & BI Tools: SAS, Tableau (Desktop & Server), Looker, Alteryx, Power BI, Microsoft Office Suite

• Integration & API Management: MuleSoft Anypoint Platform, MuleSoft Connectors, API Design & Development

• Project Management & Collaboration: JIRA, GitHub, Confluence

• Data Warehousing: Microsoft SQL Server (2005-2016), Snowflake, SSIS, SSRS, SSAS

• Other Tools: Salesforce, SharePoint, Primavera P6, Oracle J.D. Edwards Functional Skills

• Business Intelligence & Data Visualization

• Tableau Development & Optimization

• MuleSoft Integration & API Development

• Project Management

• Agile Methodologies

• Data Governance & Quality Assurance

• Data Integration & ETL Processes

• Mentoring & Leadership

• Strategic Communication

• Data Cleaning & Discovery

Additional Information

• Languages:

o English (Fluent)

o French (Native)

o Japanese (Fluent)

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