Team Leader Quality Control

Andre Kittles Sr

Cincinnati, OH ***** 513-***-**** ************@*****.***

PROFESSIONAL SUMMARY

A dependable and professional individual with a proven track record of success, known for meticulous attention to detail and a proactive mindset. Seeking opportunities to enhance processes and workflows for the benefit of the team. Conscientious, hardworking, and adept at multitasking in fast-paced environments. Adaptive professional with fast learning skills and ease in new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

SKILLS

Public speaking

Guiding teams

Sermon development

Effective time management

Coaching and development

Typing speed of 40 wpm

Organizational tasks

Skill development training

Multi-Tasking

Team Building

Skilled in Microsoft Office applications

Licensed commercial driver

Teaching

Budget development

Staff development

Stakeholder management

Efficiency optimization

WORK HISTORY

YOUTH PASTOR 06/2019 to CURRENT

Southern Baptist Church Cincinnati, USA

Develop Annual activities for all youth.

Worked with the senior pastor to lead Sunday morning and mid-week worship services.

Led outreach initiatives to reach out to unchurched, inactive, or new residents in the community.

Met with individuals in hospitals offering comfort and support.

Brought attention to youth ministry contributions through congregational awareness initiatives.

Administered communion, baptisms, and other religious rites.

Prepared participants for roles in ceremonies, services, or events.

Studied and interpreted religious laws, doctrines, and traditions.

Visited, counseled, and prayed with church members.

Managed the Ministry budget

Direct youth meetings and special group events

OPERATIONS, TEAM LEADER 01/2015 to 11/2024

Concentrix / P&G Account Cincinnati, USA

Generated regular reports detailing operational performance as compared to targets.

Assisted with developing and implementing quality controls, productivity standards, and compliance guidelines.

Determined effective schedules and managed daily workflow.

Supervised team members, offering constructive feedback on work performance.

Oversaw quality control processes.

Identified areas for improvement and implemented new processes when needed.

Conducted regular performance evaluations, feedback, and development opportunities for staff.

Managed scheduling and staffing.

Increased overall efficiency and productivity of the team by revamping jobs, schedules, and daily assignments.

BUSINESS SERVICES SUPERVISOR 06/2006 to 11/2014

Compass Group USA / P&G Account Cincinnati, USA

Managed office operations, scheduling, and inventory audits.

Maintained work safety and followed established operating procedures and practices.

Fostered client and vendor relationship building through consistent and effective communication.

Defined and understood team member responsibilities to enhance group efficiency and performance.

Coordinated and led efforts across a large cross-functional team to establish sound policies and improve overall employee buy-in.

Increased overall efficiency and improved morale by implementing employee incentive programs.

Dispensed guidance, direction, and authorization to business units and departments to carry out major plans.

Provided strategic direction on prioritization, integration, and resource application.

Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.

Resolved customer complaints or answered customers' questions.

Trained employees in best practices and protocols while managing teams to maintain optimal productivity.

TEAM LEADER 05/1998 to 06/2006

Pitney Bowes Management Services/ P&G Account Mason, USA

Reviewed completed work to verify consistency, quality, and conformance.

Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Maintained open lines of communication with senior management, reporting team progress and challenges.

Conducted regular performance evaluations, providing constructive feedback and personalized coaching.

Motivated team members through recognition programs and performance-based incentives.

Implemented strategic plans to enhance team performance and productivity.

Maintained daily inventory to facilitate successful material distribution.

Delegated daily tasks to team members to optimize group productivity.

EDUCATION

Bachelor of Arts Christian Studies 05/2024

Regent University, Virginia Beach

.

#HRJ#907e9d14-df5d-46a4-b4e3-39ddb0e21de8#

A

K

Contact this candidate