Customer service, PCT, CNA, Call Center

GB

GUSSIE BODUN

*************@*****.*** +1-815-***-**** Rockford, IL 61103

Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.

Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

CPR

Medicine Administration

Hard worker

Caregiving

Home Care

Meal Preparation

Senior Care

Alzheimer's Care

Laundry

Cleaning Experience

Dementia Care

Childcare

Personal Assistant Experience

Dressing assistance

Patient Care

Feeding Assistance

Compassionate communication

Toileting assistance

Maintaining confidentiality

Compassion and Empathy

Vital signs monitoring

Basic Life Support

Care plan implementation

Indirect Patient Care

Electronic Charting

Patient Lifting

Documenting behaviors

Condition Monitoring

Mobility Assistance

Infection control procedures

Transporting patients

Medical terminology knowledge

Range of motion exercises

Helping with medication

Intake recording

General housekeeping ability

Light Housekeeping

Preparing meals

Quick problem solver

Maxim Healthcare Services Rockford, IL

CNA - Certified Nursing Assistant

10/2020 - 01/2021

Remind of medication to clients, promote independent living skill, assist with personal care etc

Bathing and dressing hygiene, assist with doctors appointment, light housekeeping

Performed vital sign assessments, such as taking blood pressure and temperature.

Documented patient care services by charting in designated areas. Reported changes in patient conditions to registered nurse or physician. Assisted with range of motion exercises and other rehabilitative activities per physician orders.

Summary

Skills

Experience

Administered medications under supervision of a licensed nurse. Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns. Healthcare Plus Rockford, IL

Home Health Aide

02/2019 - 09/2019

Assisted with personal care activities, such as bathing, dressing and grooming.

Provided companionship and monitored health condition of clients. Transported clients to doctor appointments and social events. Prepared meals and snacks according to prescribed diets. Collected information about conditions and treatment plans from caregivers, nurses, and doctors.

Assisted in ambulation and exercise routines for clients. Helped clients move in bed, stand or walk using proper body mechanics techniques.

Changed bed linens and maintained a clean living environment for the client's safety.

Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.

Recorded daily notes about client conditions, treatments provided and progress made.

Engaged patients in recreational activities such as reading books or playing games.

Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.

Maintained clean and well-organized environment for client happiness and safety.

Helped clients stay happy and healthy by providing mental and emotional support.

Helping Hands Agency Florence, MS

PCA Personal Care Assistant

03/2018 - 06/2018

Help with cleaning,cooking, medicine reminders, promote independent living skill

Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.

Provided emotional support and companionship to elderly clients experiencing loneliness or depression.

European Service at Home, Inc Rockford,

IL

Home Health Aide

06/2016 - 09/2017

Reminder of medication to clients

Promoted independent living skills

Assisted with personal care I.e

Bathing, dressing, hygiene, ect

Assisted with doctors appointment

Home Instead Senior Care Edina, MN

Caregiver/Personal Assistant

01/2014 - 12/2015

Reminder of medication to clients

Promoted independent living skills

Assisted with personal care i.e

Bathing, dressing, hygiene, etc

Provided meals and cleaned the clients home

New Hope Living Brooklyn Park, MN

Personal Care Provider

01/2012 - 12/2013

Provided transportation for residents to activities and appointments Managed medication and delivered correct dosages to residents Assisted with independent living skills i.e

Preparing meals for self, dressing alone, and personal cares Dakota County

Childcare Provider

01/2010 - 12/2013

Worked with four children ages 3-9 years old

Assisted children with homework, getting to the bus on time, and household chores

Spent quality time interacting and learning i.e

Reading, activities, games, etc

Maintained daily records of activities, behaviors, meals and naps. Encouraged positive interactions between children by providing supervision at all times.

Secured indoor and outdoor premises to protect children. Maintained safe play environment.

Self employed

Private Adult Care Provider

01/2009 - 12/2011

Provided personal one-to-one care to individuals

Managed phone calls, appointments, transportation, etc Assisted CAN staff with bathing, meals, medications, etc Assisted with mobility issues such as transferring from bed to chair or wheelchair.

Encouraged independence while providing necessary assistance when needed.

Ensured compliance with all applicable laws, rules, regulations and policies related to adult care services.

Supported bathing, dressing and personal care needs. Assisted with meal planning to meet nutritional plans. Built strong and trusting rapport with clients and loved ones. America Of Nursing Burnsville, MN

license in Certified Nursing Assistant

12/2014

Relevant Coursework and Training Programs: certified nurse assistant (CNA) Brandon High School Brandon, Ms

High School Diploma

05/2007

Completion of high school

CNA, 06/01/14, Present

Drivers License

Home Health Aide BLS/CPR, 01/01/20, 01/31/24

First Aid Certification

Promotes independence in one to one setting with clients Emphasizes hard work and accomplishing all tasks assigned Prioritizes and manages time well

Plans ahead in order to be punctual

Demonstrates great interpersonal skills with variety of individuals Stays organized and prefers to be neat and tidy

Actively listens to others

Education and Training

Certifications

Additionalinformation - Skillssummary

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