William Conley
+1-617-***-**** ****************@*****.*** Boston, MA 02118
WORK EXPERIENCE
Sales Associate, Home Depot
April 2023 - January 2024
• Selling items to customer's
• Stock & Restocking,also ordering
• Mentioned 5 times for great customer service skills on-line Cashier/Clerk, Cumberland Farms
July 2022 - April 2023
• Selling items to customer's
• Stock & Restocking,also ordering
• Was optional candidate for managers position.
Project Construction Manager, Conley Handyman
January 2008 - March 2022
• Led diverse teams to achieve project goals while fostering a collaborative work environment.
• Managed budgets effectively to ensure optimal allocation of resources and adherence to financial constraints.
• Coordinated project schedules to ensure timely completion of tasks and adherence to deadlines.
• Ensured compliance with safety regulations to promote a secure and healthy workplace.
• Implemented quality assurance measures to maintain high standards in service delivery and product performance.
• Negotiated contracts with vendors to secure favorable terms and enhance operational efficiency. Carpenter, Local Union #33
March 1985 - December 2008
• Crafted intricate cabinets utilizing high-quality materials and precision techniques.
• Restored and repaired various woodwork items, enhancing their functionality and aesthetic appeal.
• Constructed durable frame structures to ensure stability and longevity in diverse building projects.
• Installed fixtures with attention to detail, ensuring seamless integration and functionality within spaces.
• Measured materials accurately to optimize resource use and reduce waste during construction processes.
• Interpreted blueprints effectively to guide the successful execution of woodworking projects. Property Manager, Connolly Real Estate
April 2000 - July 2008
• Fostered positive tenant relations by addressing concerns and facilitating effective communication between residents and management.
• Executed routine property maintenance tasks to ensure the safety and functionality of facilities.
• Resolved conflicts swiftly and effectively by mediating disputes and negotiating mutually agreeable solutions. Data Entry/Clerk/911 Operator, Boston Police Department February 1990 - December 2000
• Demonstrated exceptional typing speed to enhance productivity and efficiency in document preparation.
• Delivered high-quality customer service by addressing inquiries and resolving issues promptly and professionally.
• Executed accurate data entry tasks to maintain up-to-date and reliable information in databases.
• Streamlined record management processes to ensure easy access and retrieval of critical information.
• Coordinated effective emergency responses by quickly assessing situations and implementing safety protocols.
• Managed multiple tasks simultaneously while maintaining focus and quality standards in a fast-paced environment. Cashier/Delivery/Manager, South Boston Liquor Mart June 1980 - October 1994
• Managed cash handling processes to ensure accurate transactions and maintain financial integrity.
• Implemented effective sales promotions that enhanced product visibility and drove customer engagement.
• Delivered exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
• Executed order fulfillment procedures to ensure timely and accurate delivery of products to customers.
• Supervised staff to foster a collaborative environment and enhance overall team performance.
• Oversaw inventory management, ensuring optimal stock levels and minimizing discrepancies. EDUCATION
Roxbury Co College
1996-1997
No Degree
Studied English ll and working towards a major in Communications and Journalism. SKILLS
Cashier, Customer Service Sales, Data Entry, Mechanically Inclined, Product Knowledge, Supervisory Experience, Type's 45 wpm
CERTIFICATION AND LICENSES
4 year Carpentry training school 1991