Summary
Detailed-oriented, RHIA-certified Health Information Specialist with extensive experience in processing medical records requests while ensuring compliance with HIPAA regulations. Skilled in managing electronic health records (EHR), reviewing charts, and working with healthcare providers to ensure critical medical records are always available, accurate, and complete.
Experience
Quality Compliance Specialist, September 2021 – Present
Danville Pittsylvania Community Services
Conduct reviews of patient records in EHR to ensure records are complete and up to date
Ensure all medical records requests are completed and in patient chart in a timely manner
Answer health providers questions regarding medical records requests
Serve as Privacy Officer ensuring HIPAA compliance through agency
Supervise medical records staff
Medical Records Analyst, August 2019 – September 2021
Danville Pittsylvania Community Services
Communicate with individuals, law enforcement, and lawyers regarding requests, subpoenas, and warrants for records and ensuring all privacy laws are met before processing requests
Assist with preparing, reviewing, and sending information for desk audits
Notify directors or supervisors of discrepancies in EHR
Backup in assisting staff and providers with software issues
Train medical records staff
Informatics Senior Secretary, February 2015 – August 2019
Danville Pittsylvania Community Services
Review and complete medical records requests and responses in a timely manner
Identify, name, and add outside documents to patient charts in the EHR
Ensure HIPAA compliance in all duties and interactions
Office duties such as processing mail, faxes, and inventory
Senior Secretary, February 2013-February 2015
Danville Pittsylvania Community Services
Scheduling appointments
Attaching paper documents to patient records in EHR
Insurance Verification
Office duties such as processing mail, faxes, and inventory
Answering multiline phone in fast past medical office
Receptionist, June 2012-February 2013
Piedmont Surgery, Danville, VA
Scheduling Appointments
Preparing and filing paper medical charts
Attaching paper documents to patient records in EHR
Accurately entering patient information in EHR
Answering multiline phone in fast past medical office
Education
Southern New Hampshire University, 2020 - 2022
Bachelor of Science
Health Information Management
Danville Community College, 2010-2012
Associates of Applied Science Degree
Administrative Support Technology – Medical
Certifications
Registered Health Information Administrator (RHIA)
American Health Information Management Association, May 2023
Skills
Communication Skills
Critical Thinking
Problem Solving