Software Quality Health Care

Trilok

E-mail: ******.****@*****.***

Mobile: +1-813-***-****

Address: **** * **** ***** ***, Tampa, FL 33607

Experience Summary

10+ years of IT experience in the field of Software Quality with expertise in Manual and Automation testing. (Health care & Banking Domain).

Experience in SDLC, STLC, and Bug Life Cycle.

Experience in using JAVA, Selenium and BDD/Cucumber, POM, Maven Jenkins and GitHub and CI\CD pipeline integration, Docker and TestNG.

Experience in web application, mobile application testing and web service testing, API testing

Creation of Release Plan document for software projects

Experience in implementation of Test Plans, Designing, Developing the Test Plan and writing Test cases for the projects.

Defect Tracking (Bugzilla & Jira), ALM, QC tools and Test Reporting.

Experience in Functionality Testing, User Interface testing, Integration Testing, White & Black Box Testing, System Testing, UAT Testing, Regression Testing, Sanity, Documentation, and Reporting.

Good knowledge on Insurance (Health, Motor and Home insurance – QNXT, Claim Processing Billing, Enrolment, Renewal and Network Provider)

Extensive Knowledge in Agile Methodology – Scrum Method and Waterfall Model.

Experience working with testing of webservices using REST API, POST MAN, SoapUI Tool Experience

Working with Team and providing training to the new joiners.

Excellent team management and customer management skills includes client interaction.

Preparing test summary reports and preparing the Defect/Bug summary report

Participate in Daily scrums, sprint planning and retro meetings.

Good knowledge in JMETER

Technical Skills

Databases: MySQL, MongoDB, Snowflake.

Operating Systems: Windows, Linux

Programming languages: JAVA, HTML, CSS, XML, JavaScript.

Testing Tools: Selenium IDE, Selenium WebDriver, Postman, SoapUI.

Test Frameworks: BDD-Cucumber, Data- Driven, TestNG, Page Object Model, Selenium Java, Rest API, Rest Assured.

Defect tracking tools: ALM, JIRA, Bugzilla.

Methodologies: Agile Methodology, Waterfall Model.

Source Control: GIT, Bit Bucket.

EDUCATION

Bachelor Engineering in Computer Science from Visveswaraya Technology University, Belgaum, India in 2012.

Professional Work Experience

TCS- Tampa FL, USA

Client: DTCC

QA Automation

Oct 2023 – till now

Environment: Java, Selenium, Manual Testing,, Eclipse, Selenium Web driver, TestNG, Maven, Jenkins, MySQL (Toad), Snowflake.

Contribution:

Analyzing User stories and creating Test plans, Test cases and Test Scripts.

Validating if test cases cover the requirement matrix and analyzing feasibility for automation.

Involved in design and creation of test automation framework using Selenium, TestNG, Java and Maven.

Tested compatibility of application for dynamic and static content under various cross browsers using HTML IDs and XPath in Selenium.

Developed and maintained automated regression test suites.

Update automation framework to retrieve test data from external sources like Excel files.

Developed custom libraries for automation using Core Java & Selenium WebDriver.

Implement CI pipeline using Jenkins and running daily smoke tests for early identification of defects.

Perform POCs to update automation with new tools and latest technologies.

Involved in validation of service responses using POSTMAN.

Participate in Daily scrums, sprint planning and retro meetings.

Providing test summary reports, Evidence of tests and Test metrics to stake holders.

Identify and track defects using Quality Center/ALM.

UST GLOBAL

SDET

March 2021 -March 2023

Client 01: TSYS Payment Solutions (Banking Domain)

Environment: Selenium, Java, GIT, JIRA, BDD, Cucumber, POSTMAN, Rest assured- web services.

Contribution:

Participated in daily scrum meetings to report and inform daily progress of testing activities.

Participated in Grooming, Planning sprint sessions.

Designed and developed custom page-objects framework and BDD, Cucumber for financial Software application.

Created manual test cases analysing the BDD’s, reviewed with business analysts to validate the functionality.

Tested compatibility of application for dynamic and static content under various cross browsers using HTML IDs and XPath in Selenium.

Written automation scripts for functional and non-functional test cases.

Experience testing UI/UX such as Background colours, Size and colour of the buttons and margins.

Implementing API testing in automation framework for SOAP and REST services.

As a QA tester, was involved in assisting and participate in planning, organizing the test schedules, test suites, test cases.

Experience in deploying latest code in different environments through team city.

Performed Functional, Smoke, Regression and Integration Testing as well as UAT testing.

Used Git and Git hub tools for maintaining the version controlling. Also integrated with Jenkins to run the latest version of code in the background.

Automated Restful services using Rest Assured API using java by following the BDD framework model given, when, then, cucumber step definitions and features.

Worked on web methods like GET, PUT, POST, DELETE and validated the response times and error codes.

Client: T-Mobile

Senior Test Automation Engineer

Environment: Selenium, Java, GIT, JIRA, BDD, Cucumber, POSTMAN, Rest assured- web services.

Contribution:

Participated in daily scrum meetings to report and inform daily progress of testing activities.

Participated in Grooming, Planning sprint sessions.

Designed and developed custom page-objects framework and BDD, Cucumber for financial Software application.

Created manual test cases analysing the BDD’s, reviewed with business analysts to validate the functionality.

Written automation scripts for functional and non-functional test cases.

Experience testing UI/UX such as Background colours, Size and colour of the buttons and margins.

Modified and updated automation scripts when developers change the code in Agile Environment.

Client Name: PWC - Insurance Australia Group

Position: QA Lead

Description:

IAG is a General Insurance Group in Australia and New Zealand and that having Caravan, Motorcycle, Boat, Home, Travel, Landlord, Trailer, Motorhome and Classic Insurance LOB’s and it is having two main operation that Claim centre and Policy Centre Services. This application provides complete functionality for insurance enrollment to claim process and Policy Creation, Policy change, Policy cancels, Renew Policy and Reinstate Policy. it is having 2 major objectives, such as to enhance customer experience and bring in greater efficiency in General insurance, we have done web service testing for this project using Postman.

Roles and responsibilities:

Writing & Executed test cases for Functional, Integration and System Testing.

Performed the User Acceptance Testing (UAT) and verified the business scenario in UAT

Created the API testcases and verified by POSTMAN tool

Execution of test cases and GUI, Functional and System levels, Integration test cases.

Effectively communicating the status to on site team on daily basis.

Performing end to end testing

Track and Preparing Release Notes on testing activities. Providing demo to the clients.

iNube Software Solutions Pvt. Ltd

QA Lead

January 2019 - February 2021

Client 01: Reliance General Insurance

Environment: Selenium Web driver, Java, Java script, POSTMAN, GIT, JIRA, Confluence, BDD, Cucumber, Rest assured

Contribution:

Created manual test cases analysing the BDD’s, reviewed with business analysts to validate the functionality.

Designed and developed custom page-objects framework and BDD, Cucumber for financial Software application.

Written automation scripts for functional and non-functional test cases.

Experience testing UI/UX such as Background colours, Size and colour of the buttons and margins.

Creating test cases and mapping them to requirement traceability matrix.

Testing of web and Mobile application.

Defect identification and reporting.

Interacted with developers, users and various members of the team to discuss issues, resolve defects and set priorities.

Involved in Smoke, Functional, Compatibility and Usability Testing.

iNube Software Solutions Pvt. Ltd

QA Lead

April 2015 – August 2018

Client 01: TATA AIG

Environment: Selenium WebDriver, Java, Eclipse, TestNG, JIRA, SQL, Jenkins Git, Maven.

Contribution:

Participated in daily scrum meetings to report daily progress of automation activities and sprint planning for test planning activities.

Involved in analysing system specifications, design, development and execution of test plans and test cases for Manual and Automated testing.

Followed Agile/Scrum Environment.

Used Eclipse, JAVA, Selenium WebDriver, TestNG, Maven and Apache POI for automation in Hybrid model.

Created various custom methods for handling frame, multiple windows, link, pop-up and other web elements.

Created common data provider using Hash table for all test cases using TestNG and Java.

Tested compatibility of application for dynamic and static content under various cross browsers using HTML IDsand XPath in Selenium.

Extensively used TestNG Listener to generate automatic response on Test failure, Skip, and Success.

Used Jenkins with Maven for continuous integration.

Tested Cross Browser and Platform compatibility.

Client 02: Health Insurance TPA of India Ltd

Description: HITPA is a integrated partner product is powerful adjunct to the QNXT enterprise core admiration system.

Used for insurance enrollment for retail and corporate employees and it has Provider Management, Member management, Insurer Management, claims Management, Business Rule Engine, MIS, Customer Service, and Corporate Services. This application provides complete functionality for insurance enrollment to claim process. Health insurance TPA is a joint venture of public sector Nonlife insurance companies, it is having 2 major objectives, such as to enhance customer experience and bring in greater efficiency in health insurance, we have done web service testing for this project using SOUP UI and Postman

Roles and responsibilities:

Writing & Executed test cases for Functional, Integration and System for GUI

Performed the User Acceptance Testing (UAT) and created the UAT testcases and executed the same

Identifying the bugs, creating, and maintaining issue reports.

Integration testing between mobile application and web application.

Involved in Regression and Sanity testing of the application.

.

Srishti Software, Bangalore, India

QA Test Engineer

December 2013 - April 2015

Product: PARAS: A Healthcare Solution Suite.

Contribution:

Review of Functional specifications.

Conducting knowledge sharing sessions within the team.

Identified end to end scenarios.

Writing & Executed test cases for Functional, Integration and System Testing.

Attending daily project status calls with the client.

Involved in Smoke Testing, Regression Testing, Re-Testing, End to End Testing.

Contact this candidate