Human Resources Customer Service
Resume:
ADEBUNMI MANSUR ADEWALE
CONTACT
***************@*****.***
No 385, bafarawa estate runway,
sokoto
SUMMARY
Highly skilled and experienced receptionist with a proven track record of providing exceptional
customer service and creating a welcoming
environment for all visitors.
Effective communicator with the ability to
understand and fulfill the needs of guests, while
maintaining a professional appearance and
attitude at all times.
Experienced human resources manager with a
strong background in recruitment, employee
engagement, and HR strategy development.
Culinary expert with a passion for creating
delectable dishes and ensuring consistent quality
and presentation standards.
Strong organizational skills and attention to detail, resulting in efficient workflow and timely
preparation of dishes.
Excellent communication and time management
skills, with the ability to effectively manage and train staff to ensure high-quality service and
operations.
Proficient in menu planning and development, as
well as maintaining cleanliness and organization
in the kitchen.
Bachelor's degree in Education Economics from
Usmanu Danfodiyo University Sokoto.
Accomplished in security monitoring and guest
management, ensuring a safe and positive
experience for all visitors.
EDUCATION
Bsc/ed Education economics
Usmanu Danfodiyo
University Sokoto
Dec 2006 - Nov 2011
WORK EXPERIENCE
Chef at Raw gold catering concept
Oct 2022 - Present
Prepare and cook food according to recipes,
quality standards, presentation standards, and
ADEBUNMI MANSUR ADEWALE
food preparation checklist
Manage and train kitchen staff, including
coordinating their schedules and workload
Ensure adherence to recipes and menu
specifications, while consistently monitoring food quality and presentation standards. Manage
kitchen operations to ensure all dishes are
prepared with precision and in a timely manner.
Maintain strict food safety and sanitation
guidelines, while adhering to the food preparation checklist.
Supervise kitchen staff to ensure efficient
workflow, delegate tasks, and provide guidance
on proper culinary techniques. Develop and
implement training plans to ensure staff are up-to- date on kitchen processes and safety protocols.
Monitor staff performance and provide feedback
to ensure quality standards are consistently met.
Creating and preparing a variety of dishes
Menu planning and development
"Crafted delectable dishes by meticulously
following recipes and ensuring all ingredients
were accurately measured and prepared. Utilized
culinary expertise to elevate flavors and
presentation, resulting in consistently positive
feedback from customers."
Maintain a clean and organized work station
throughout the shift
"Execute food preparation tasks with precision
and attention to detail, adhering to the established recipe and quality standards. Consistently ensure
that all dishes are cooked to perfection and
presented in a timely manner, contributing to a
positive dining experience for customers."
Ensured cleanliness and organization of work
station by regularly sanitizing surfaces and
properly storing ingredients. Managed inventory
of supplies and communicated any shortages to
management to maintain efficiency. Proactively
restocked and organized work station to ensure
smooth workflow and timely preparation of dishes.
Human Resources Manager at
CERTIFICATIONS
Bsc/ed education economics
Dec 2006 - Nov 2011
Usmanu Danfodiyo University Sokoto
SKILLS
Communication Skills
Time Management
Organizational Skills
Customer Service
Professionalism
Time management
Security Monitoring
Guest management
ADEBUNMI MANSUR ADEWALE
Grand ibro hotel sokoto
Jan 2015 - Jun 2022
Recruit and hire new employees
Manage employee benefits and compensation
packages
Implemented various HR strategies and initiatives
to align with the company's overall business
goals. This involved conducting thorough research
and analysis of industry trends, as well as
collaborating with cross-functional teams to
identify areas for improvement and develop
effective solutions. These efforts resulted in
increased employee engagement, retention, and
overall business success.
Managed the entire recruitment and selection
process for the company, including identifying job requirements, sourcing candidates, conducting
interviews, and making final hiring decisions.
Implemented strategies to attract top talent and
ensure a diverse and inclusive workforce. Utilized effective communication and negotiation skills to
secure successful hires and maintain positive
relationships with candidates and hiring
managers.
- Spearheaded the development and execution of
HR strategies to support the company's growth
and expansion plans. - Collaborated with senior
management to align HR initiatives with the
organization's long-term objectives, resulting in
improved employee engagement and retention. -
Conducted thorough analysis of market trends
and internal data to identify areas for
improvement and implemented targeted
strategies to enhance overall business
performance.
Managed and implemented comprehensive
employee training and development initiatives,
resulting in increased employee engagement and
retention. Developed and facilitated training
sessions on various topics, including leadership
development, communication skills, and diversity
and inclusion. Monitored and evaluated the
effectiveness of training programs and made
ADEBUNMI MANSUR ADEWALE
necessary adjustments to ensure continuous
improvement.
Develop and implement HR strategies and
initiatives aligned with the overall business
strategy
Receptionist at Grand ibro hotel
sokoto
Feb 2014 - Dec 2014
Welcomed and greeted all guests with a warm
and friendly demeanor, ensuring a positive first
impression. Maintained a professional
appearance and attitude at all times while
effectively communicating with guests to fulfill
their needs. Continuously strived to create a
welcoming and hospitable environment for all
visitors.
Managed a high volume of incoming calls in a
timely and professional manner, ensuring all
inquiries were addressed accurately and
efficiently. Utilized excellent communication skills to direct calls to the appropriate departments or
individuals, maintaining a smooth flow of
communication within the organization.
Receptionist at Blue star guess
inn
Dec 2011 - Jan 2014
Welcomed and greeted all visitors with a warm
and inviting demeanor, ensuring a positive first
impression of the company. Effectively
communicated with guests to understand their
needs and directed them to the appropriate
department. Maintained a professional
appearance and attitude at all times, representing the company's values and brand.
Answer and direct phone calls to appropriate
departments or individuals
Contact this candidate