Business Process Program Manager

W. Larry Dandridge

*** ********** ****, ****, ** 27519

Cell: 843-***-****

Email: **********@*********.***

Date: March 25, 2025

Objective: A senior leadership, quality, marketing, or writing-editing position with compensation geared to performance.

Summary of Skills and Experience: Founded and led three highly successful small businesses (hospice, logistics consulting, & publication firms). Regional Manager, Program Manager, Proposals Manager, Marketing Manager, and Quality Manager with a logistics and defense contracting services firm. Lean Six Sigma Black Belt & Business Process Reengineering (BPR) Specialist. VA Medical Center Patient Adviser and Instructor. Hospice Founder, CEO, Administrator, and Volunteer Coordinator.

Weekly Newspaper Columnist writing articles on leadership, veterans' benefits, logistics, law enforcement, hospice, aeronautics, and more. Military History Author. University Business, Economics, Transportation Management, Aeronautics, and Technical Writing Instructor. Safety and Environmental Compliance Champion. Certified Police Officer in MO and AL. Public Safety Consultant to Federal Law Enforcement Training Center in GA, SC, Customs, and Police Departments.

Logistics Expert (Ground and Aviation); CFI Airplanes, Helicopters, Instruments, and Commercial Pilots License. Industrial operations, safety, security, operations, logistics, and quality advanced expertise. Proposal Writer, Acquisition Expert, and Marketing Champion. An ex-Army Test Pilot, Flight Examiner, Instructor Pilot, Locomotive Operator, Logistics Negotiator to the German Ministry of Defense, and Transportation Officer.

Specific Skills and Knowledge: Proven Logistician and Executive with MS in Transportation Management and Logistics Operations. Lean Six Sigma Black Belt (DMAIC), Quality and Continuous Improvement Manager, Logistics Operations, and Industrial Operations Leader. Highly skilled in Proposal Writing and Protest Writing, Veterans Benefits, Ground and Aviation Safety, Environmental Compliance, Motivational Speaking, Stakeholder identification, and Analysis.

Expert in Process Mapping, Value Streaming, Five-Why, Mixed Model, 5-Ss, Set-up Reduction, Kaizen, Affinity Diagramming, Brainstorming, Fishbone Diagramming, Mistake and Error Proofing, Leveling & Balancing Workload, Standardization, and Risk Analysis.

Highly skilled in Waste Muda/Muri Reduction, Identification of Common and Special Causes, Variation Reduction, A Place for Everything and Everything in its Place, In-Time and Just-In-Time, Simplification, Distance is Evil, Kan Bans/Visual Triggers, Shelf-Life, Pull-Push-Planned Production, Listening to and Capturing the Voice of the Customer, World Class Suggestion and Complaint Systems, SIPOC Mapping, Preventive Maintenance, Distance is Evil, Cross Functional/ Multi-Disciple Teams, Kokai Watches, Empowerment, Making Quality Visible, and Industrial Engineering techniques, MS Office Suite, and more.

Accomplished writer of military history and action books, magazine, and newspaper articles on veterans’ benefits, logistics, aeronautical management, leadership, veterans’ benefits, public safety, end-of-life planning, hospice, contracting/procurement, and logistics articles.

Accomplished writer of military history and action books (historical fiction and non-fiction), and magazine and newspaper articles on end-of-life planning and hospice, logistics and aeronautical management, leadership, veterans’ benefits, public safety, and logistics articles.

Certifications. Lean Six Sigma Black Belt, Business Process Re-engineering, CA Community College Teaching Credential in Business-Industrial Operations-Aeronautics, Hazardous Material Manager, Transportation Manager, Safety Specialist and Manager, Certified Patient and Family-Centered Care Instructor, Certified Hospice Administrator, Certified Junior ROTC Instructor, Police Officer, and First Responder, Airport Manager, Certified Flight Instructor, Commercial Pilot in Airplanes-Helicopters-Instruments, FAA Ground Instructor, 120 Ton Locomotive Operator, and certified Veterans Service Officer.

Work History: * Indicates Simultaneous work.

Beaufort, SC, ISLAND NEWS newspaper and ALL ABOUT SENIORS columnist specializing in leadership, veterans ’benefits, public safety, and hospice, 2022-present.

*CEO, Editor, and Senior Writer with Tigers, Vikings & Vipers Publishing LLC, 2014 to Present, and weekly ISLAND NEWS Newspaper Columnist, writing over 200 highly commended articles on leadership, hospice, logistics, law enforcement, and veterans benefits from November 2020 to the present.

*Regional Manager, Proposals Manager, Program Manager, Marketing Manager, Safety Manager, and Quality Manager with QinetiQ North America, 1993-2014.

*Founder, CEO, and Community Loving Care Hospice LLC Board Chairman, 2002-2012.

Logistics and Proposals Consultant, 1991-1993 (and Volunteer Police Officer).

*Part-time University Economics, Business, and Aeronautics Instructor for six years. Embry-Riddle Aeronautical University, Lassen Community College, Chapman University, and the University of Maryland. 1979 and 1980, 1985-1987, and 2005.

US Army Aviation Logistics Officer and Adviser in SW Asia, Ammunition (including Special Weapons) and Household Goods Transportation Officer, Traffic Manager, Army Aviation Center Chief of Aviation Maintenance and COR, 59-mile railroad Manager and 120-ton locomotive Operator, Pilot, Test Pilot, Flight Examiner, and Instructor Pilot prior to 1991.

Worked in my father’s highly successful construction, lumber, and hardware businesses (Superior Hardware Stores and F & D Construction Company) in high school and college.

Voluntary Work History. Part-time volunteer positions.

Saint Louis County, MO, First Responder and Reserve Police Officer. Full-Time Police Officer for one year with Bridgeton, MO. Chief of the Reserve Police Force in Enterprise, AL. Reserve Deputy Sheriff in St. Charles County, MO. An honors graduate of three police academies. As a full-time police officer, in 1999, I was commended for making the most DWI and other Felony and Misdemeanor arrests, with no complaints. 1994-1999.

*Patient and Family Centered Care Instructor, Patient Adviser, and CEO’s Advisory Council Member at the Ralph H. Johnson VA Medical Center. 2004-2025.

*Fisher House Charleston Ambassador of Good Will and VP for Veteran Affairs for AUSA and MOAA Charleston, SC Chapters. 2004-March 2025.

Special Achievements.

Awarded in March 2025, VA’s Meritorious Service Commendation for volunteer work advocating for veterans and their families.

Awarded in November 2022, the SC Governor’s Order of the Palmetto Award, the highest SC award for contributions to the nation, veterans, and SC.

Recognized in February 2020 by the SC House of Representatives through House Resolution 5224 for community service and volunteer work supporting veterans and their families, the RHJ VA Medical Center, Fisher House Charleston, and the Lowcountry communities.

Inducted into the West Point Director of Logistics Hall of Fame and commended seven times for leading business process re-engineering studies and the reinvention of numerous businesses (logistics, aeronautical engineering, technical writing, data collection, statistical analysis, desktop publishing, hospice, and others) and government operations (logistics, law enforcement training center, supply, transportation, food service, mortuary, harbor operations, depot, airfield, bookstore, and others).

Led $500 million plus aviation maintenance contract, with 1500 union employees, 100 non-union quality assurance employees, four major airfields, 750 aircraft, a large fleet of refueling trucks, dozens of training sites and heliports, over lower Alabama to records in customer satisfaction, cost savings, accidents prevented, environmental protection, HAZMAT use reduction, spill prevention, and dozens of government awards and commendations.

Won more QinetiQ North America (QNA) Logistics Services contracts with the Aviation and Missile Command, 37 Army National Guard Logistics Departments, and other contract-supported customers than any other employee in the company’s history. My Cobro Corporation and Westar Aerospace and Defense Group divisions were the most profitable.

Awarded dozens of awards by AUSA, MOAA, and the VA for volunteer work supporting our troops and veterans.

Recognized as one of the best logistics (maintenance, supply, refueling, and contracting) senior officers in the Army.

Chaired the Source Selection Board (SSEB) for Training and Doctrine Command’s largest and most complex service contract ($500 million plus), with the largest number of competitors in the contract history, over 1400 employees, with no protests, on-time contract decision, and large cost savings. Commended numerous times for procurement official skills and achievements.

My QNA Logistics Division was nominated and won more Industry Awards than any other employee or division in the company’s history. Nominated over 30 times for Aviation Material Readiness Awards and awarded the best small business and best employee awards four times. This is an industry standing record for five years of performance.

First Division at QNA to establish a Lean Six Sigma Program. Trained key managers and certified all Green Belts. Drove down mistakes from approximately 66,800 per million opportunities (3.00 Sigma) to about 230 per million (5.0 Sigma in one year.

Author of the award-winning and popular (over 230 five-star reviews) military history and action BLADES OF THUNDER (Book One). Book sales and over 150 speeches raised more than $70,000.00 for Fisher House Charleston (FHC) and served as a catalyst to raise more than $5.5 million for FHC support.

Set records at QNA, Westar, and Cobro in employee retention, accident prevention, quality products, highest service, contracts won, and customer satisfaction at every place I worked.

Founded and led the most successful hospice, based on the quality of care, infection prevention, customer satisfaction, profits, and more, in MO for ten years.

Professional leadership, business, industrial operations, and aeronautics articles published in over 23 magazines and newspapers, and three books in England, the USA, Germany, and Canada.

Awarded the Army Auditing Agency (AAA)Commendation for outstanding Performance Work Statements, Quality Assurance Surveillance Plans, and other contracting products at the US Military Academy, West Point, NY.

Led, wrote, conducted, and won a landmark appeal (Cobro Corporation vs USAMCOM) with GAO for government contracting errors. This resulted in thousands of dollars in damage payments to my company and a positive precedent for Army Contracting conduct.

Education:

Charleston, SC's Murray Vocational High School (electronics and wood shops).

Four years of high-end residential construction, lumber, and hardware training at Superior Hardware Stores and Fitts and Dandridge Construction Company.

BS in Aeronautical Science (minor in business), Embry-Riddle Aeronautical University.

MS in Transportation Management, Florida Institute of Technology.

MS from Command and General Staff College and Armed Forces Staff College.

Transportation Officer Advanced Course, Traffic Managers Course, Basic Contracting Course, Hazardous Material Manager Course, Aviation Safety Officer Course, Academic Instructor Course, Instrument Flight Instructor Course, Flight Instructor Course, Instrument Flight Examiner Course, Maintenance Test Pilot Course, and others.

Career Publications:

Author of the award-winning BLADES OF THUNDER (Book One). Logistician, Military Police Magazine, Army Aviation, and Chemical Review Magazine Silver Quill Awards (4) and numerous other newspapers, magazines, and book writing awards. Over 250 professional articles have been published in over 23 US, German, Canadian, and British professional journals, magazines, newspapers, and two books.

Magazines include Defense Transportation Journal, Department of Homeland Security Magazine, Beaufort ISLAND NEWS Newspaper, Logistician Magazine, German War College Magazine (Truppen Praxis), Army Aviation Association of America (AAAA’s) Aviation Magazine, US Air Force (USAF) Logistics Journal, Association of the US Army (AUSA’s) ARMY Magazine, West Point’s Pointer Magazine, Military Order of World Wars “(MOWW) Magazine, Coast Guard Academy’s Magazine, US Army Aviation Center Magazine, Military Police (MP) Journal, EURARMY Magazine, Chemical Review Magazine, Defense Transportation Journal, Warrant Officer Association Magazine, Field Artillery Journal, The Berliner Newspaper, and many others.

Dozens of large and complex Safety Plans, world-class Quality and Continuous Improvement Plans, top-quality Contract Proposals, HAZMAT Handling Plans, Performance Work Statements (PWSs), Quality Assurance Surveillance Plans (QASPs), Procurement Plans, Source Selection Evaluation Plans (SSEPs), Work Load Studies, Risk Assessments, and Risk Reduction Plans, Kaizen Study Plans, Risk Assessments, and Reduction Plans, Lean Six Sigma Studies, and related solicitation documents and operations orders and Technical Manuals.

My leadership articles have been used as training aids and thought-provoking tools by the US Military Academy, US Army Europe, Army Engineer Center, Aviation Center, Artillery Center, Adjutant General Center, MP Center, and many other Army Schools, the German War College, Blue Cross Blue Shield of SC, the Department of Homeland Security, QinetiQ North America Inc., Lockheed Support Systems Inc., Cobro Corporation several hospice companies, and numerous other military and civilian organizations.

Industry Awards: VA Commendation of Meritorious Service, March 5, 2025. SC Governor’s Order of the Palmetto Award, November 1, 2022, for outstanding contributions and selfless service to the United States, South Carolina, military members, and veterans. Recognized through the SC House of Representatives Resolution H.5224 for selfless, commendable, and tireless volunteer work on February 13, 2020.

A member of the “West Point Logistics Directorate Hall of Fame” (inducted in 2002), other awards include four Army Aviation Materiel Readiness and Quality Awards for Outstanding Contributions by a Small Business and an Employee.

2006, 2007, & 2008 AUSA Exceptional Service Awards. 2009 AUSA Brenda Dougherty Award. 2009 RHJ VA Medical Center Volunteer & Sponsor of the Year Award. 2011 AUSA Significant Achievement Award and the 2011 VA Special Contribution Award. 2011 Runner–Up for VA Volunteer Spirit Award.

AUSA Chapter Presidents Award, four AUSA Business Commendations, Honors graduate of three police academies (only officer to shoot perfect scores on the combat shotgun and pistol courses) and others.

2010 and 2021 Military Officers Association (MOAA) Charleston Chapter’s Robert Lahm Award.

Inducted in July of2024 into the Boeing and Charleston River Dogs Military and Veterans Hall of Fame.

Military Decorations: The Purple Heart, German Silver Cross, Vietnamese Cross of Gallantry, Legion of Merit, 5 Meritorious Services Medals, the Defense Joint Meritorious Service Medal, 15 Combat Air Medals, the Army Commendation Medal, and others.

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