Aws Cloud Technical Support
Resume:
DONALD PIRONCIAK
CALDWELL NEW JERSEY 07006
Email: ***************@*****.***
SUMMARY
I have worked in the Mainframe & Distributive System fields for several years in different industries.
I have automated tasks using REXX to simplify
Their processing and efficiency.
I’am currently learning the
AWS CLOUD Environment.
I have completed the AWS CLOUD
PRACTITIONER training resource.
TECHNICAL SKILLS
ZOS MVS ZVM JCL TSO ISPF SDSF DB2 UTILITIES ITSM
REMEDY CHANGEMAN IBM OPC CONTROLM CASCHEDULER CA7
UNIX LINUX POWERSHELL REXX OFFICE365 SERVICENOW VSAM
EXPORTER CYBERARK MICROSOFT SQL SERVER MGMT STUDIO
SQL JIRA EXPORTER AWS & GOOGLE CLOUD SYSTEMS SAR
USAGE OF MICROSOFT-TEAMS ENABLED
REMOTE WORKING
WORK EXPERIENCE
POMEROY TECHNOLOGY (CONTRACTED BY BROADRIDGE FINANCIAL) Newark, NJ 3/2020 – present
Mainframe Technical Support
Monitored and resolved batch job
Failures posted in OPC error queue
Escalated job failures to development on defined timely basis.
Retrieved and updated ITSM records involving job failures.
Along with reviewing past issues and their recovery activity
Updated OPC current plan for adhoc tasks and altering existing entries to fit
Date & time changes and set job sequencing activity.
Accommodated email & phone requests in an extremely active environment.
VERISK ANALYTICS, Jersey City Nj. 11/2007 – 10/2019
Production Support
Updated SQL records for various applications
Processed batch jobs via OPC to accommodate requests.
Updated OPC current plan to add new jobs and adjust job sequencing activity.
Utilizes CLI in POWERSHELL to check processing activity to ensure accuracy
SUNGARD RECOVERY SERVICES, Carlstadt,Nj 10/2002–11/2007
Recovery Support Specialist
Setup designated work areas for each users testing,
According to documentation.
High profile direct customer support contact involved.
Oriented customer familiarity of work area to ensure
Their acquaintance with the surroundings.
Participated in the company’s data center move and
Follow-up reorganization of their hardware setup and corresponding software connections, and also involved with problem shakeout.
BEAR STEARNS,
Whippany N.J, 1/1997 – 10/2001
Quality Assurance Analyst
Contributed in a team effort to convert CA7 to CONTROLM
Reviewed requests to make changes to production, by
setting up test environment and
Validating the results.
If results were acceptable, then the changes were updated to production,, otherwise failed testing results were directed back to developer
The changeman product was used to coordinate the
Proposed requests for changes.
MELDISCO, Mahwah, Nj 6/1992 – 1/1997
Production Support Analyst
Contributed in a team effort to convert CASCHEDULER
To IBM OPC
Reviewed requests for production batch units to be
Changed via proposed documents.
Process of validating proposed changes were done
Via automated product (JCLPREP) to ensure syntax was acceptable
Wrote REXX procedure to be used to ensure general
Dataset convention and other shop standards were
Enforced.
* Collaborated in team effort to migrate production
Environment to an outsource service organization
EDUCATION
MONTCLAIR STATE UNIVERSITY
B.S. COMPUTER SCIENCE
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