35 plus years customer service in medical

R. Alan Gray

**********@*****.*** • 931-***-**** • 104 Essex Court, Tullahoma, Tennessee

SUMMARY

Thirty plus years medical experience in both clinical, administrative practice management and hospital medical staff credentialing. I worked in many different medical specialties and am well versed in medical terminology. I have consistently upheld managerial positions. I present a relaxed, cheerful attitude and have an excellent relationship with medical staff providers.

EXPERIENCE

Vanderbilt Tullahoma Harton Hospital, Medical Staff Coordinator

Jan 2017 - Nov 2024

Medical Staff Credentialing, Onboarding New Providers, Medical Staff Support, Provider Licensing, Coordinating with CVO, Initial and Reappointments, Timely Processing of Applications, Identifying Red Flags, Continuous Expirable Monitoring, Primary Source Verifications, Review of Processes For Improved Efficiency, Data Audits, Medical Staff Bylaws and Policy Procedure Updates, Verifying and Monitoring Competency, FPPE/OPPE, Privileging, Quality, Joint Commission Surveys and Readiness, State Medical Board Surveys, Hospital Multi-Specialty On-Call Schedule, Medical Staff Meetings and Minutes, Medical Transcription, Cactus and MDStaff Credentialing Platforms

Self Employed, Credentialing Consultant

Nov 2015 - Jan 2017

Practice Start Up, Payor Enrollment, Hospital Credentialing, Staffing, Systems Start Up, Accounts Receivable Follow Up and Collections. Accounts Payable

James George, M.D., Practice Manager

Mar 2005 - Nov 2015

Medical Practice Management. Billing, Coding, Collections, Credentialing, Personnel, Payor Enrollment, Medical Transcription, Accounts Payable

Self Employed, Medical Billing

2004 - 2005

Closing Out A/R For Defunct Medical Practice.

United Regional Medical Center, Insurance Supervisor

2004 - 2004

Medical Hospital Billing

Asclepius Diagnostics & Imaging, LLC, Practice Manager

1998 - 2004

Practice Start Up. Medical Practice Management. Coding, Billing, Medical Transcription, Payor Enrollment, Personnel, Accounts Receivable Follow Up and Collections

Internal Medicine Associates, Billing/Coder

1998 - 1998

Medical Coding

Joseph G. Krick, M.D., Patient Care Manager

1994 - 1998

Reception, Surgical Assistant, Central Sterile, Billing, Physician OR Scheduling, Medical Transcription

Harton Regional Medical Center, Unit Secretary Supervisor/CNA

1991 - 1994

Processing Physician Orders, Surgical Assistant, Pharmacy, CNA

EDUCATION

Tullahoma High School

High School Graduate • General Curriculum, Business • Aug 1981 - May 1985

Motlow State Community College

Business • Aug 1985 - May 1986

Attended One Year

SKILLS

CPT • ICD-9 • ICD-10 • Anesthesia ASA and Pain Management Billing • Real Estate Leasing • Build Out Planning • Vendor Contracts • Insurance Appeals/Authorizations • General Clerical • Office Machine Maintenance

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