Strategic Communications, web and graphic design, content creation

Karen S. Lambert

Esmont, VA ***** ● 443-***-**** ● *******@*******.*** ● www.linkedin.com/in/karenslambert PROFESSIONAL SUMMARY

Creative and award-winning strategic communications professional with extensive experience in project management, web content management, graphic design, corporate training, marketing, and business development for private, public, and non-profit organizations. Proven skills in customer service advocacy and sales, with a strong track record in delivering comprehensive communication support. Adept at designing and editing communication materials, managing websites and content, performing data analysis, and supporting federal government clients. Seeking to leverage diverse communication skills to provide value to an established yet evolving organization.

PROFESSIONAL EXPERIENCE

Webmaster/Technical Analyst/Graphic Designer Jul 2018 - present AVATAR-Computing, Inc. Boston, MA

Serve as Department of Defense federal contractor in the Public Engagement branch of the United States Vietnam War Commemoration, Arlington, Virginia.

Design and edit communication materials for a national audience including fact sheets, web graphics, brochures, posters for online and print distribution.

Manage and perform website content and asset management, troubleshoot and track operational issues, perform data analysis and prepare reports from the CMS.

Prepare, edit, and post approved content to the website. Support senior leadership and colleagues in mission-critical communications reaching over 12,000 Commemorative Partners and 4.2 million Vietnam Veterans and stakeholders.

Advertising Account Executive Nov 2017 - Jul 2018

APG Media of the Chesapeake Easton, MD

Developed and managed advertising accounts to drive revenue and client satisfaction. Advertising Account Executive Sep 2014 - Nov 2017

Bay Weekly Annapolis, MD

Managed advertising campaigns for regional media publication to enhance client business development and marketing efforts. Senior Communications Specialist Jul 2008 - Jun 2010 KRATOS Defense & Security Solutions Arlington, VA

Provided project management and strategic communications support to federal government clients including Departments of Navy, Education, and Labor.

Developed, wrote, and edited diverse technical communications materials. Served as assistant speechwriter for federal agency director and executives. Awarded Kratos Spot Award for superior support in strategic communications and project management for SPAWAR 5.4 Competency-Aligned-Organization for U.S. Navy, Norfolk, VA. National Sales Training & Business Development Manager Mar 2003 - Feb 2006 NEW Customer Service Companies Dulles, VA

Managed national sales training and business development initiatives. Deputy Project Manager/Multimedia Lab Director Nov 1992 - Mar 2003 Mobile Video Services, Ltd. at the United States Naval Academy Annapolis, MD Directed multimedia lab and supported project management activities at the United States Naval Academy. EDUCATION

Western Maryland/McDaniel College, Westminster, MD Bachelor of Arts, Communications

SKILLS

Strategic communications, Project management, Web content management, Graphic design, Corporate training, Marketing, Business development, Customer service advocacy, Sales, Website design and maintenance, Photography and video editing, Media relations, Public speaking, Speechwriting, Technical and creative writing, Copywriting, Proofreading, Editorial (AP Style), Branding, Video shooting and editing, Asset and budget management, Data analysis, Training and development, Research, Vendor coordination, Problem-solving, Diplomacy, Flexibility, Software proficiency: Microsoft 365, Adobe Creative Cloud, PowerPoint, Acrobat Pro, Google Workspace, WordPress, Constant Contact, Campaigner, Survey Monkey, CMS, CRM, Hardware proficiency: Dual Mac/PC, printers, scanners, DSLR still and video cameras, Social media management: Facebook, X, YouTube, Vimeo, Instagram, LinkedIn, Threads

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