Billing Specialist Payroll

Shelley Cole

Macclenny, FL ***** 904-***-****

***********@*****.*** www.linkedin.com/in/shelley-cole/

Office Administrator

Detail-Oriented Accounting Professional Strategic Thinker with Proven Time Management & Organizational Expertise

Highly skilled payroll specialist with extensive experience in payroll administration, financial operations, and compliance management across various industries. Adept at processing weekly and off-cycle payrolls, overseeing complex adjustments, and ensuring accuracy in leave classifications. Strong background in accounts payable, receivables, AIA billings, and tax filings, with a keen eye for financial reconciliation and reporting. Manage multi-company payrolls, implement efficient payment processes, and maintain compliance with industry regulations. Experienced in collaborating with auditors, CPAs, and stakeholders to optimize financial operations. Known for precision, organization, and dedication to delivering seamless payroll and accounting solutions that support business objectives.

Professional Experience

SOUTHEASTERN GROCERS, Jacksonville, FL

Payroll Administrator II 2024 - 2025

Processed weekly and off-cycle payroll runs for 2K+ employees accurately and efficiently for 7+ payrolls, including both hourly and salaried payroll. Ensured compliance with company policies, labor laws, and regulatory requirements. Utilized meticulous attention to detail and managed payroll-related inquiries with professionalism.

Leave & Benefits Administration: Processed payroll adjustments related to leave classifications, benefits deductions, completing reversal adjustment for reclassification.

Timekeeping & Attendance Management: Verified employee hours and tracked PTO accruals, ensuring proper integration with payroll systems.

Data Validation & Audits: Conducted payroll reconciliations and identified discrepancies, supporting audits performed by internal and external stakeholders.

Reporting & Documentation: Generated payroll reports and assisted in financial reconciliations, maintaining payroll documentation for regulatory purposes.

Employee Support: Addressed payroll-related inquiries, providing guidance on earnings, deductions, and direct deposit matters.

System Management: Worked within payroll software systems, ensuring efficient processing and troubleshooting technical issues.

Collaboration with HR & Finance: Partnered with HR and finance teams, safeguarding payroll alignment with employee records, benefits administration, and tax filings.

Processed High-Volume Payroll Efficiently: Successfully managed payroll for 2K+ employees across multiple locations, ensuring 100% accuracy and compliance with deadlines.

Leave & Benefits Administration: Streamlined PTO tracking and benefit deductions, reducing processing errors by 25% through improved system integration.

Reduced Payroll Processing Time: Cut payroll processing time from 3 days to 1.5 days, improving efficiency through enhanced workflows and system upgrades.

Enhanced Employee Satisfaction: Resolved payroll discrepancies within 24 hours, improving employee satisfaction scores related to payroll accuracy by 40%.

Multi-State Payroll Management: Successfully administered payroll across 3+ states, ensuring compliance with varying tax laws and regulatory requirements.

TIM-PREP, INC, Maxville, FL

Office Manager 2000 - 2023

Played critical role in overseeing day-to-day administrative, financial, and operational functions for $1M+ construction company to ensure smooth and efficient running of the office. Utilized strong organizational skills, attention to detail, and managed multiple responsibilities in a dynamic environment.

Office Operations Management: Maintained organized office workflows, overseeing daily administrative functions, and implementing efficiency improvements.

Accounts Payables & Receivables: Managed vendor payments, sub-payments, note payments, ACH processing, and end-of-year 1099 filings.

Payroll Processing: Verified employee hours and tracked PTO, coordinating payroll processing with outsourced payroll providers.

Financial Reconciliation & Reporting: Posted journal entries, tracked asset purchases, and reconciled multiple company bank accounts, managing money market balances for optimal financial gain.

Job Costing & Financial Oversight: Ensured accurate equipment costing, overseeing invoice for job-costing, and managing job-related expenses.

Sales Tax Processing: Managed multi-company sales tax filings and verified non-taxable material processing, maintaining compliance with regulations.

AIA Billings & Contracts Management: Processed and submitted weekly and monthly billings and ensured proper accounts receivable tracking, maintaining acceptable aging levels.

Regulatory Filings & Compliance: Submitted FMCSA filings, quarterly IFTA fuel tax returns, and tracked oversized / overweight permits.

Vendor & Client Relations: Built and maintained strong relationships with vendors, subcontractors, and customers, supporting business operations.

Cross-Department Collaboration: Worked closely with CPAs for year-end tax filings and supported audits, assisting management in decision-making processes.

Additional Relevant Experience

JIMMY’S AUTOMOTIVE REPAIR, Macclenny, FL

Bookkeeper 2000 - Present

Notary Public - State of Florida 2010 - Present

Education

Accounting Technology Specialist, Florida State College of Jacksonville

Accounting Technology Management, Florida State College of Jacksonville

Accounting Technology Operations, Florida State College of Jacksonville

Software

PeopleSoft

Salesforce

Foundation

DASI

QuickBooks Online

QuickBooks Payroll

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