Systems Analyst Human Resources

Edward Bonner

540-***-**** ***************@*****.*** Leesburg, VA 20176

PROFESSIONAL SUMMARY

Highly analytical and results-oriented Analyst with 18 years of experience in developing, implementing, and tracking Key Performance Indicators (KPIs) to drive business growth and efficiency. Proven ability to identify, analyze, and visualize data to support strategic decision-making. Expertise in data analysis tools (e.g., Excel, MSSQL) and a strong understanding of data visualization techniques such as Power BI. I've been instrumental in managing multiple programs and implementing process improvements that led to significant cost savings and streamlined operations throughout my career. My passion for data-driven decisions and continuous improvement drives my commitment to excellence in the field of program analysis.

EDUCATION

American Intercontinental University, Masters, Business Administration Oct 2018

Strayer University, Bachelors, Business Concentration in Global Human Resources Dec 2016

(Summa cum laude 4.0/4.0)

EXPERIENCE

Information Systems Analyst Sep 2021-Sep 2025

Department of Housing & Urban Development, Washington, DC

●Designed and implemented a new deliverable reporting system for Single Family Housing, resulting in a 20% increase in on time deliverable submission.

●Analyzed and optimized deliverable processing pipelines, leading to a 15% reduction in processing and verification time.

●Designed custom reports that improved decision-making efficiency for senior management, optimizing resource use.

●Established the Office of Housing’s Controlled Unclassified Information (CUI) Standard Operating Procedure which protected employee and customer Personally Identifiable Information (PII) from unauthorized disclosure.

●Assessed over 325 security and privacy controls on HUD systems that maintained confidential information which resulted in two new Applications receiving an Authority to Operate (ATO) for the Federal Government.

●Conducted routine audits to ensure that all applicable privacy, security and cyber controls were implemented to prevent the loss of PII.

●Developed policies to protect data that involved privacy while at rest and in transit to prevent the potential for identify theft of HUD employees and customers.

●Created Privacy Impact Assessments (PIAs) which detailed the potential costs, both financial and personal, should a data breach occur where PII was lost.

●Supervise teams of security analysts in support of Risk Management Framework (RMF) for assigned information systems.

●Oversaw the preparation of an Authorization to Operate ATO packet.

●Led incident simulations or tabletop exercises to train team members on proper response procedures, thereby improving overall preparedness for real-world scenarios.

●Select controls from NIST 800-53 (Rev 4 & 5), tailor control pertaining to system mission, document controls implementation statement, and upload evidence in CSAM.

●Developed and updated System Security Plan, Incident Response Plan, Contingency Plan, SOPs, Inventory Lists, and POA&Ms in response to maintaining ATO Package.

●Performed Security Categorization, Privacy Threshold Analysis (PTA) with system owners and stakeholders.

●Ensured that the information system boundary is secure and reflects system design/network top

●Performed continuous monitoring by performing 1/3 controls annually using NIST 800-137, monitor changes to system design, Monthly Vulnerability scanning.

●Performed risk assessments, change management, configuration, and patch processes in concordance with systems maintenance

●Updated implementation status and gather evidence based on auditor document request list.

●Executed risk management program through planning, developing, coordinating, and

●Performed crucial weekly continuous monitoring and audit log reviews by looking at Suma Logic report, backup operations, and anti-malware definition update

●Worked with CIO Office to prepare for both internal/external audit and advised OCISO staff on System Security Plan, IG, and FISMA audits.

●Created, updated POA&Ms monthly to ensure remediation of existing system vulnerabilities are tracked until closure by OCISO.

●Developed comprehensive security policies, procedures, and training materials to strengthen organizational security posture.

Program Analyst (PMO) May 2007 – Aug 2021

Joint Technology Solution Inc., Manassas, VA

●Developed and implemented a new KPI system for the Program Management Division resulting in a 15% decrease in the time required to respond to customer inquiries.

●Utilized data analysis tools (e.g., Excel, MSSQL, MS Power Platform) to track and analyze KPIs, identifying key performance trends and areas for improvement.

●Created and maintained data dashboards and C-Suite presentations to visualize KPI performance, enabling stakeholders to track progress and make data-driven decisions.

●Collaborated with cross-functional teams to define and track KPIs, ensuring alignment with business goals.

●Identified and implemented process improvements based on KPI analysis, leading to 10% reduction in operational costs.

●Developed and implemented a new data analysis tool that used Microsoft Power Suite and reduced the report production time from hours to minutes, reducing production time by 50%.

●Collaborated with cross-functional teams to identify and implement process improvements resulting in a significant reduction in project delivery time and increased customer satisfaction.

●Evaluated operational procedures and proposed improvements that boosted productivity by 25%.

●Implemented new reporting procedures that increased operational efficiency by 20% in 14 unrelated and separate projects.

●Conducted comprehensive data analysis that identified opportunities for cost reduction by transforming processes, automating change management, and updating employee training which led to a decrease in overhead costs by 15%.

●Automated routine data entry tasks, reducing manual errors by 40% and saving 100 hours of labor per month.

●Facilitated workshops with stakeholders to prioritize project features, improving project delivery timelines by 15% and aligning outcomes with business goals.

●Developed a Microsoft Power BI dashboard for real-time KPI tracking, enhancing decision-making speed and accuracy for the management team.

●Streamlined the business requirements gathering process, cutting project initiation time by 25% and enhancing stakeholder satisfaction.

●Designed, developed and secured a project application using Visual Studio 2022 and MS SQL queries which reduced the application input time and reduced errors by standardizing like information.

●Developed several new applications, which were launched on time and below budget projections.

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