Senior scrum master

BM

BRENNAN MCCARTHY

*******.********@*****.*** 314-***-**** O'Fallon, MO 63368

Certified Scrum Master with background in managing cross-functional teams to deliver complex projects within set timelines. Demonstrated skill in facilitating daily scrums, sprint planning, and backlog grooming while collaborating with product owners to align team efforts towards business goals. Committed to improving team efficiency, enhancing communication, and promoting a culture of continuous improvement. Successfully steered previous organizations towards agile methodologies by fostering an environment of transparency and trust. Successful at collecting and defining feedback from stakeholders in order to plan effective stories that bring products to life. Exceptional skills in organizing workloads, building relationships and managing product development steps. Dedicated to addressing technical challenges head-on. Jira management

Stakeholder engagement

Team coaching

Process improvement

Data-driven decision making

Conflict resolution

Cross-functional collaboration

Presentation skills

Kanban, SAFe, and Scrum experience

Performance tracking

Continuous improvement

Communication strategies

Data management

Team building

Disaster recovery

Cloud computing

Daugherty Business Solutions/Southwest

Airlines Creve Coeur, USA

Senior Consultant (Scrum Master

II/Product Owner)

04/2021 - 12/2024

Served as Senior Scrum Master at Southwest Airlines for their Flight Planning Replacement System, a multi-year initiative to transition their legacy 'Swift' system to a more robust, cost-effective 'FlightKeys' system. Facilitated all Scrum ceremonies, including daily standups, sprint planning, backlog refinement, demos, and retrospectives, using SAFe methodologies.

Established strong working relationships with both internal teams as well as external vendors and clients.

Improved team performance by coaching Agile best practices, addressing team dynamics, and resolving cross-functional impediments. Enabled Agile Release Train (ART) readiness and coordinated cross-team dependencies in a highly collaborative, fast-paced environment. Collaborated with cross-functional teams throughout the organization to ensure alignment of objectives.

Monitored progress of ongoing projects to ensure objectives were met within specified time frames.

Daugherty Business Solutions/Cox

Communications Creve Coeur, USA

Consultant (Scrum Master/Sr. Business

Analyst II)

03/2021 - 12/2021

Designed and optimized Jira dashboards to enhance workflow transparency, track key performance metrics, and improve decision- making.

Played a vital role in fostering Agile adoption and driving continuous Career Profile

Skills

Experience

improvement across teams.

Analyzed complex information from multiple sources to identify patterns or trends.

Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement. Collaborated with clients to develop action plans to address specific challenges and objectives.

Managed multiple projects simultaneously ensuring timely completion within budget constraints.

Evaluated existing systems and processes against industry best practices to enhance efficiency.

Ascension Maryland Heights, USA

Scrum Master - ERP Finance (PeopleSoft)

02/2019 - 09/2020

Supported the development team in understanding user stories, acceptance criteria and definition of done.

Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.

Coached stakeholders on their roles in the Scrum/Kanban process and how to best support the team's success.

Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.

Identified risks associated with sprint goals and worked with the team to mitigate them.

Encouraged continuous process improvement initiatives through retrospectives.

Provided guidance to Product Owners regarding Agile principles and best practices for managing product backlogs.

Ascension Creve Coeur, USA

Solutions Development Lead, PeopleSoft

Interfaces

01/2014 - 12/2017

Responsible for enhancing all legacy data interfaces to fully integrate with all Health Ministries, providing a more cost-effective, consolidated platform as part of the 'Symphony Project.'

Prepared weekly status reports highlighting accomplishments achieved during the week along with upcoming objectives.

Worked closely with multiple teams and consultants to support and oversee the design, development, and testing of new and existing APIs. Responsible for maintaining the product vision through user acceptance testing, building the product roadmap, managing the product lifecycle, coordinating structured test plans with engineers, and serving as a servant leader throughout each cutover period.

Performed root cause analysis on production issues reported by users or customers in order to provide effective resolution. Provided technical guidance to team members on coding standards, best practices, performance optimization techniques.

Conducted code reviews and provided feedback to developers in order to maintain a high level of quality assurance within the organization. Created detailed documentation including design specifications, test plans, deployment procedures for assigned projects.

Monitored project progress and took corrective action when necessary to ensure timely completion of projects.

Participated in sprint planning sessions with the development team to create realistic timelines for project deliverables. Analyzed system requirements from both functional and non-functional perspectives in order to design efficient solutions. Ascension Creve Coeur, USA

Solutions Development Senior Analyst

06/2011 - 01/2014

Analyzed business processes and identified opportunities for automation through scripting or programming languages like Python. Troubleshot production issues related to application deployments or configuration changes in a timely manner.

Reviewed code written by junior developers for quality assurance purposes.

Provided technical support to other developers in troubleshooting application issues.

Fleishman-Hillard Creve Coeur, USA

Senior Specialist

10/2009 - 06/2011

Maintained documentation related to projects such as change requests or bug fixes.

Conducted regular meetings with team members to review progress on projects.

Monitored progress against milestones and adjusted schedules accordingly.

Developed training materials for new staff members regarding relevant topics.

Developed, maintained, and implemented strategic plans for projects. Assessed customer needs and developed solutions to meet those needs. Fleishman-Hillard Creve Coeur, USA

Specialist

01/2008 - 10/2009

Provided technical support for users experiencing difficulties with software applications.

Analyzed customer needs and recommended appropriate products or services.

Provided technical support for customers in resolving complex issues. Created training materials for new hires on the company's procedures and policies.

Developed and implemented specialized procedures for customer service operations.

Reviewed documents for accuracy prior to submission or publication. Saint Louis University St. Louis, MO

Bachelor of Arts (B.A.) in Management Information Systems 01/2007

www.linkedin.com/in/brennan-mccarthy-5054a433

Certified ScrumMaster (CSM) - Scrum Alliance - Credential ID 1280807 Certified SAFe® 5 Product Owner/Product Manager - Scaled Agile, Inc. - Credential ID 413*****-**** Certified SAFe® 5 Practitioner - Scaled Agile, Inc. - Credential ID 996*****-**** Education

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Certifications

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