Health Information

Selena V. Taylor

**** ********** ** ***** ****** Ohio 44118 216-***-**** **************@******.***

OBJECTIVE

Energetic and self-motivated Health Information Specialist seeking a position which will allow me to utilize my education and skills to add positive contributions to your organization

EDUCATION

Southern New Hampshire University Completion Date: April 2025

Bachelors Health Information Management

Brown Mackie College Akron, Ohio Completion Date: April 2010

Practical Nursing Program with IV Certification

Sanford Brown College Middleburg Heights, Ohio Completion Date: October 2006

Medical Assistant with Phlebotomy Certification

SKILLS

EMR super user (epic, sunrise, streamline, athena, soarian, allscript touchworks, cerner, point click care)

Go live/implementation support elbow to elbow to physician/staff

Advance user (microsoft word, excel, powerpoint,sharepoint,saleforce)

Creating/breaking down payer excel data (United healthcare/Aetna/Medical Mutual/Optum)

Conduct/manage daily reports (power BI, NextGEN)

Compliance Champion

CERTIFICATES

CPR Certificate, American Heart Association

CMA, National Association for Health Professionals

Trainer/Operator Certificate Leminetics core

WORK EXPERIENCE

Legacy Franklin Plaza, Cleveland Ohio January 2024 to Present

Medical Records Specialist

Chart abstracting/filing/audits

Process all medical records request in timely manner

CPT coding/ Staff development/training

Assemble and organize patient information into EMR

Lifebanc, Warrenville Ohio June 2023 to January 2024

Donor Coordinator

Collect and interpret medical/social history via EMR/coroner/investigators

Triage organ, tissue and eye referral calls

Identifies and contacts appropriate next of kin potential tissue and eye donors

University Hospitals of Cleveland, Cleveland Ohio November 2010 to Present

Certified Senior Patient Navigator/Shift Coordinator/Super User Support

Obtain vital signs, EKG, venipuncture, point of care testing covid-19 screening/testing, administer immunization, initiate medication/procedure prior authorization and insurance registration verification

Assess/triage patient for outpatient homecare, case management and community resources

Supervised staff of 50+ clinical work flow/staff assignments and manage supply inventory/budget

Maintain accurate data input into all script touch works/EPIC( validation/ duplication/chart merging)

HEDIS chart abstracting/review (United healthcare/Aetna/Medical Mutual/Optum, center for Medicare/Medicaid services)

Manager metric-based gap closure and conduct educational presentation to physician/staff on ways to improve quality/insurance care measures and star rating

Coordinate/ lead meetings/presentation

Trained staff to conduct motivational interviews/diabetic retinopathy exam and education

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