Social Worker Assistant Manager

Tawan Wade

New York City, NY 1-917-***-**** **********@****.*** Social Worker

SUMMARY

Dedicated Social Worker with extensive experience supporting and mentoring youth in diverse settings. Strong ability to build relationships, promote academic and employment success, and ensure smooth transitions back into the community. Proven leadership in crisis management, behavioral guidance, and team collaboration.

EXPERIENCE

Opening Coordinator Chuck E. Cheese 01/2011 to 09/2013 Excellent communication skills

Deliver the food to the customer

Clean the restaurant to the company standards

Handle the food

Coordinate with the chef/assistant manager complete work Report complaints to a member of the management team. Cashier services

T.E.A.M Aftercare Mentor Children's Village 10/2020 to 08/2024 Assigned and responsible for a caseload of up to 15 youth at any given time Assist youth’s successful transition back to community, school, employment, and family Mentor youth on assigned caseload at least twice monthly and group Coordinate/provide aftercare and mentoring to youth discharged from LSP facilities throughout the city Monitor, support, and document academic progress, employment, behavioral change, and engagement in social, familial, and community networks

Build relationships with school staff to help towards completion of High School Arrange for tutoring as needed

Facilitate interactive journaling groups and community activity groups monthly Assist young people towards obtaining employment or participation in pro-social afterschool activities Build relationships with employers to help youth maintain meaningful work experiences Monitor, support, and document financial literacy progress Counsel youth around effective savings and money management skills Meet with collateral contacts i.e., parents/caregivers, other family members and community resources to increase success in returning to home communities

Collaborate with agency social workers and caseworkers to plan for successful transitions Meet with an assigned program Case Planner/Director monthly Maintain case files for each participant that include assessments, service plans, case notes, correspondence, or other pertinent information Monitor, support, and document progress in Connections and Promis Responsible for completing and/or assisting Case Planner with FASP, Court Reports, Permanency Hearing reports and all other required documentation if deemed necessary

Maintain and submit monthly rosters and reports by the 4th of each month Maintain and submit weekly schedules -Provide written and verbal communication on the progress of youth for quarterly and annual reports

Participate in individual or group supervision at least monthly Participate in at least four training activities each year Assist in department development, planning, training, evaluation, and research Participate in T.E.A.M events/outings which may include evenings and weekends Actively prepare for and host completion and milestone achievement ceremonies Facilitate the ordering of hot meals for participants for all group activities on and off site Represent the Aftercare program in a positive light All other duties requested by the supervisor

Woodfield Detention Specialist – Youth Development Children's Village 04/2020 to 08/2024 Adheres to all Agency and departmental Safety Procedures including reporting any unsafe practices, equipment and environment, and takes an active role in correcting the unsafe practice, equipment or environment through proper notification Abides by and effectively executes secure detention protocols and procedures Provides active and alert observation and supervision of juveniles within the facility Uses therapeutic and crisis prevention models to role model, teach and help youth learn de-escalation skills Implements Safe Crisis Management protocols and techniques regarding behavioral management and crisis intervention. This includes emergency safety interventions and mechanical restraints Accountable for orderly management and safety of the daily living routines, and supporting individual youth, groups and therapeutic programs.

Actively working to reduce bias and promote cultural sensitivity Conducts intake of new admissions including detention risk assessments when necessary Conducts authorized searches in accordance with proper protocols Safe and secure transportation of juveniles when necessary Supports a trauma informed approach and therapeutic learning environment Uses positive interventions and support to increase healthy and pro-social behavior among youth. Putting into practice the policies and procedures

Peer Navigator Children's Village 10/2019 to 10/2020 Support Youth Empowerment

Prioritize Legal, Relational and Cultural Permanence Acquired DBT (Dialectic Behavioral Therapist) Certification Conduct outreach programs

'One on one' sessions with youth to assist them in job search, personal issues, readiness back into society Lead group discussions with themes that are uplifting and empowering Network through the Five Burroughs of New York

Organize events and committees for youth activities Create monthly reports

Problem-solving

Encouraging teamwork and responsibility

Logistics Shipping Zachys Wine & Liquor 01/2018 to 05/2018 Organize data and prioritize wine shipments according to date Create labels for FedEx and UPS

Pack and ship expensive wines

Examine the vintage of wine along with its conditioning Knowledge of DICOM, SAP, LSO systems

Calculate appropriate date and weight for shipping wine to clients Floor Manager/Cashier Regal Cinema 06/2013 to 01/2016 Greet and acknowledge each customer

Assist customers and provide answers to product inquiry Handle cash transactions

EDUCATION

Math Regents and General Academic Diploma High School of Hospitality Management 2004 to 2008 Candidate for Associate of Justice Studies Degree Berkeley College, New York, NY 2008 to 2012 Major: Criminal Justice

Computer Science DeVry College New York, NY 2024 to Present SKILLS

People/Customer Service Skills Investigative and Problem-Solving Skills Communication and Counseling Crisis Management Team Collaboration Proficient in Microsoft Office Suite DBT(Dialectical Behavior Therapy) Credible Messenger Cure Violence Specialist Suicide Prevention Certification

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