MELISSA BARLEY
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QUALIFICATIONS
● Outgoing Sales Associate,
exceptional guest engagement &
product education
● Skilled at developing and maintaining
professional relationships including
customers, vendors and
stakeholders
● Able to work a flexible schedule,
excellent time management,
energetic, positive, dependable;
fluent in exceeding sales goals
● Strong leadership skills, efficient at
delegating tasks and special projects
amongst staff
● Thorough understanding of metric
driven statistics in real time.
● Outstanding interpersonal
communication skills, industry
passionate
● Computer savvy, able to generate
reports, familiar with Microsoft
GOOGLE, and other computer
applications such as ZOOM as well
● Punctual and Organized with the
ability to think outside the box
● Ability to multitask with high volume
calls both inbound and outbound
calls
● Exceptional team player
EXPERIENCE
Sports Clips Kingman, AZ Jun 2021 - Present
Stylist
● Train or supervise other hairstylists, hairdressers, and assistants
● Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles
● Demonstrate and sell hair care products and cosmetics
● Update & maintain customer records, such as beauty services provided
● Schedule client appointments; Develop new styles and techniques Fascinations Phoenix, AZ Jun 2020 - June 2021
Retail Sales Associate
● Recommend, select, and help locate or obtain merchandise based on customer needs and desires
● Watch for and recognize security risks and thefts and know how to prevent or handle these situations
● Describe merchandise and explain use, operation, and care of merchandise to customers
● Compute sales prices, total purchases, and receive and process cash or credit payment
Armstronge McCall Phoenix, AZ Aug 2018 - Jan 2020
Call Center Customer Serive Associate
- Answered Imcoming calls placing clients orders
- Filtered out customer concerns and complaints
- Made outbound calls to phone orderered items
- Maintained personal notes of clients colors and profile to insure product availability
● Inventory stock and requisition new stock
● Answer questions regarding the store and its merchandise
● Clean shelves, counters, and tables
● Demonstrate use or operation of merchandise
● Estimate quantity and cost of merchandise required; Supplies vs treatments
● Greet customers and ascertain what each customer wants or needs
● Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers