Data Center Project Manager

Peter A. Taylor

West Palm Beach, Fl *****

617-***-**** ************@*****.***

1

PROFESSIONAL SUMMARY

Result-driven project management professional with a rich history of achievements over a span of more than two decades, consistently delivering tangible results. Proven expertise in engaging with top-tier executives, possessing strong communication skills, and dedicated to achieving measurable success.

PROFESSIONAL EXPERIENCE

CITY of MIRAMAR Miramar, Fl. 2/24 – 3/25

IT Consultant

Led Cyber Security and Network infrastructure upgrades to Data Center, performing gap analysis, coordinating with vendors, and ensuring compliance with industry best practices and organizational standards, including: o Managed cross-functional projects using both Agile and Waterfall methodologies, ensuring timely delivery of system upgrades and technology rollouts

o Oversaw vendor selection and implementation for secure communication tools, Cybersecurity solutions, Wireless Access Points and AV platforms; facilitated vendor demos and contract negotiations o Implemented and optimized SIEM solutions (Splunk)to centralize log collection, real-time monitoring, and automated alerting for infrastructure security

o Collaborated with stakeholders and IT teams to translate business needs into user stories and technical requirements for secure system integrations

o Analyzed and documented business processes to identify inefficiencies and propose technology-driven improvements across infrastructure and AV solutions

o Traveled occasionally to work sites and project locations to support implementation and stakeholder engagement. o Coordinated with government agencies, community organizations, and service providers to align project objectives and drive collaborations

o Partnered with third-party vendors to implement secure video conferencing and AV infrastructure using Crestron, and Microsoft Teams Rooms systems

o Conducted vulnerability assessments and patch management oversight using tools like Tenable Nessus and Microsoft Defender for Endpoint

o Oversaw wireless access point deployments and Network Appliance upgrade to Data Center, coordinating closely with Network engineering teams and vendors

o Conducted workshops and discovery sessions to design innovative AV and IT solutions aligned with operational goals and user expectations

o Delivered regular project updates and status reports to leadership, presenting technical information clearly to non-technical stakeholders

BAXTER Skaneateles Falls, NY.

Sr. IT Project Manager, (Contractor) 3 /23 – 2/24

Leading cross-functional teams in the execution of infrastructure and Dev-Ops projects, as well as overseeing the implementation of medical devices. Coordinating all facets of SaaS based installation, and collaborating with relevant peers and vendors for follow-ups, corrective actions, and innovative solutions – including: o Developed project plans that aligned with established post-implementation policies to ensure seamless onboarding customer experiences, throughout the entire project lifecycle. o Facilitated Scrum ceremonies, sprint planning, daily stand-ups, sprint reviews, and retrospectives to drive team performance and continuous improvement

o Collaborated with Dev - Ops team to streamline deployment and release processes o Applied deep knowledge of Agile methodologies including Scrum, and Lean in software delivery o Reduced deployment time and increased reliability through automation and testing o Led cross-functional software teams as Product Owner, across diverse enterprise projects o Developed documentation that facilitates the shift from implementation phase to post-implementation phase o Vigilantly tracking project financials against budget, particularly on third-party purchases as needed o Coordinated efforts across sales & marketing, R&D and technical teams, including procurement utilizing SAP supply chain ERP systems

Peter A. Taylor

West Palm Beach, Fl 33411

617-***-**** ************@*****.***

2

ABBVIE PHARMACEUTICALS, Waukegan IL . 4/22 - 1/2023 Sr. IT Project Manager (Contractor)

Responsible for strategically planning, executing, and implementing IT infrastructure for Data Centers, incorporating suitable SDLC practices, developing technical roadmaps, and delivering business value with successful implementations of infrastructure monitoring tools, such as SolarWinds, NetScout, Power BI, SDWAN, LAN, WAN,VSAT and Wireless. Some of my key responsibilities included:

o Facilitated and led the definition of the project scope, SDLC approach, milestones, tasks, deliverables, and resource requirements o Managed and directed network & infrastructure teams in developing Power BI dashboards to strategize delivery of relevant designed key performance indicators (KPIs)as well as the implementation of key data center hardware and software o Created a project budget that includes all expenses related to the infrastructure implementation, such as hardware, software, licenses, and staffing costs

o Managed prem to cloud data migration, including preparing the data to be migrated, cleaning, organizing, and transforming it into a format that is compatible with the cloud platforms (Azure/AWS) o Managed day-to-day operations of enterprise Data Centers, including hardware deployment, network configuration, system monitoring, and uptime assurance for critical infrastructure o Established communication strategy in partnership with the business, IT sponsors and effectively communicate project related information to team members, and customers throughout the project life cycle o Effectively negotiated project resource needs and competing priorities with IT and business stakeholders COMMONWEALTH CARE ALLIANCE, Boston Ma 3/2021 - 2/2022 Sr. IT Project Manager (Contractor)

Responsible for managing the implementation of healthcare IT Projects within Commonwealth Care Technology Program, as part of their enterprise continuous program improvement – included: o Led end-to-end implementation of ServiceNow ITSM modules including Incident, Problem, Change, Request, and Knowledge Management.

o Successfully implemented and managed CMDB, ensuring accurate representation of IT assets, relationships, and dependencies o Developed a collaborative work environment with matrix teams, workgroups, cross-organizationally and cross-functionally as well as with external vendors

o Worked directly with C - suit executives and director level business leaders to understand the strategic objectives for major business change and initiatives

o Managed the implementation of Cyber Security Infrastructure (SOCaaS) Security Operating Center as a Service, (IBM QRadar) SIEM Security Information & Event Management implementation o Facilitated user training sessions and developed documentation to ensure smooth adoption of ServiceNow ITSM processes MASSACHUSETTS DEPARTMENT OF TRANSPORTATION AUTHORITY (MBTA), Boston, Ma 8/2019 – 3/2021 Sr. IT Project Manager (Contractor)

Responsible for strategically planning and leading cross-departmental IT transformation projects, including the development of project plans, schedules, resource plans, project budgets, risk-assumptions-issues-dependencies management and communications through the entire project lifecycle

o Led various project implementations in providing enterprise and cross-platform integration solutions (SQL, AD, CMS). o Project managed PeopleSoft financials upgrade from v8.9 – v 9.2 system in the enterprise o Developed change management strategy which includes phased implementation to minimize disruption. o Managed the disposition of custom legacy system functionality to CRM /ERP system.(Oracle) o Developed and implemented solution roadmaps to ensure successful introductions across the organization. o Project managed the FairMarkit integration accelerated bid-to-buy process system including the provisioning for vendor VPN tunnel, zScaler, Cyber Security architecture

o Coordinated with cross-functional teams to ensure effective SOC remediation efforts are met o Ensured transparency in all project activities through comprehensive documentation and communication with cross-functional team members and business stakeholders.

Peter A. Taylor

West Palm Beach, Fl 33411

617-***-**** ************@*****.***

3

ENTERGY SERVICES, INC., New Orleans, LA 8/ 2018 – 8/2019 Sr. IT Project Manager (Mergers & Acquisitions) (Consultant) Information & Technology decommissioning, divestitures and acquisitions of nuclear and fossil fuel power generating plants included: o Managed a portfolio of Applications, Infrastructure, Network (LAN/WAN), cloud data migration, Data Center and telecom projects.(Azure/Google/AWS)

o Managed 3rd party project managers, technical staff and client relationship management on infrastructure projects. o Managed projects from business case to implementation including Cyber Security solution offerings with focus on external and internal stakeholder congruity and other key metrics o Led cross-functional teams in data center migrations, capacity planning, and disaster recovery testing, completing projects on time and within budget

o Maintained consistent interaction with business team, legal department and others as needed, to effectively comply and respond to RFI requirements.

o Created phase gate project deliverables (plan, charter, schedule, risk and issues). o Developed and managed integrated schedule with aligned milestones with 3rd party milestones & dependencies. o Identified, prioritized, mitigated, managed and resolved project issues, constraints, dependencies, compliance and risk SENTINEL INITIATIVE PILGRIM HEALTHCARE INSTITUTE, Boston Ma 6/2017/7/2018 Sr. IT Project Manager (Consultant)

Collaborating with external and internal project managers to monitor the safety of FDA regulated drugs and medical devices using data analytics and academic partners that provided access to healthcare data on an ongoing scientific basis. Responsibilities included: o Managed Sentinel common data model, distributed database and the development of routine quire tools for data analytics. o Defined processes, methodology and tools best suited to each project including Agile Scrum and Waterfall o Supported analysis of administrative healthcare data such as Medicare and Medicaid. o Main point of contact for the FDA’s clinicians, epidemiologist, and biostatisticians to address regulatory issues. o Managed and communicated issues and risks associated with contracts to project team and executive leadership. o Gathered requirements and actively setting and managing expectations to ensure all team members and stakeholders understand their roles, policies and processes.

o Ensured all project artifacts as well as fully executed task orders /contracts are properly archived and entered into databases and securely maintained including medical coding (NDC, ICD-9-CM, CMS, ICD-10-CM, SNOMED-CT). o Managed enterprise cross platform integration solutions for healthcare EHR data analytics as well as CRM implementation and client server applications (AWS, Azure, Data Brick, Tableau, SaaS applications and SOC compliance structure). o Developed and implemented evaluation methodology related to various healthcare data programs to determine completeness and adequacy of the data collection.

SIEMENS HEALTHCARE DIAGNOSTICS, Tarrytown NY 8/2014 – 6/2017 IT Project Manager/Commodity Manager (Contractor)

Commodity management and Infrastructure project management of indirect and direct materials for strategic procurement including: o Managed all aspects of large complex supply-chain, cross-functional global IT projects and programs. o Provisioned embedded software licensing and agreement for medical devices across regional and international organizations. o Monitored scope, milestones, dependencies, cost, and benefits throughout project lifecycle. o Infrastructure, software development and medical device implementation across multiple locations, local and international. o Took primary ownership for written requirement specifications from initial creation, through change management and solution delivery.

o Managed FDA compliance structure and processes to drive and maintain the effectiveness of quality systems. Peter A. Taylor

West Palm Beach, Fl 33411

617-***-**** ************@*****.***

4

COMMONWEALTH OF MASSACHUSETTS, EXECUTIVE OFFICE OF WORKFORCE DEVELOPMENT Boston Ma IT Program Manager & Team Lead (Contractor) 11/2013 – 8 2014 Managed Data Warehouse and UI Online projects in enhancements — including the development of SOW, RFR, and RFQ to request government bids based on business requirements, project description, objectives, governance, performance periods, deliverables, risk management, knowledge transfer, ETL, Tableau, and modifications, performance clauses, procurement, penalties and incentives. Including:

o Worked with project team and key stakeholders to devise best practices and continuous improvement of project delivery. o Developed clear and concise technical agreements, including monitoring and controlling KPI, ROI and milestones. o Developed timelines for document development through bid evaluation and award including questionnaires, business client reference documentation and cost analysis.

o Maintained continuous alignment of program scope with strategic business objectives and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent. o Spearheaded a statewide enterprise software consolidation initiative, leading rollout across 10 state agencies o Directed end-to-end project lifecycle from initiation to closure, coordinating efforts across business users, IT teams, and vendor partners

o Utilized public sector experience to navigate regulatory constraints, procurement requirements, and policy-driven implementation strategies

o Applied strategic change management techniques to drive adoption and minimize disruption during system transition o Delivered consistent progress updates and facilitated communication across executive leadership and operational stakeholders RBS CITIZENS BANK, N.A., Cranston RI 8/ 2011 – 8 2013 Application Engineer

Provided application-engineering support; and maintaining a working knowledge of all active projects within local and regional call centers. o Provided technical expertise for on-shore and offshore resources to set the technical direction and managed issues, architecture, technical integration and technical service levels for a group of technologies. Including: o Developed and maintaining relationship with business line. o Managed Salesforce CRM, enterprise solutions and Client Server applications. o Managed banking capital infrastructure project execution of high-profile, fast-paced Cyber Security programs that span all Consumer and Commercial banking business lines

SENIOR LINK HEALTHCARE, Boston Ma 9/ 2010 – 8/ 2011 Private IT Consultant

o Planned and managed software development and Sage 200 ERP implementation projects by identifying resources, risk, timelines and stakeholder expectations, including:

o Managed scope to ensure commitments are achieved within agreed on time, cost and quality parameters. o Identified, prioritized, mitigate, managed and resolved project issues, constraints dependencies and risk in conjunction with client. o Supported and assisted in security audit remediation EHR, HIT, HIPAA, FISMA. o Ensured that all the project tasks and deliverables remain on track and within cost. EDUCATION

HARVARD UNIVERSITY EXTENSION

Bachelors of Arts, Social Science

ACHIEVEMENT HIGHLIGHTS

I have proven the ability to manage large-scale project, consistently delivering engagements within time and budget constraints METHODOLOGIES

Agile Scrum SDLC Waterfall Stage Gate

PRODUCTIVITY APPLICATION

SharePoint MS Projects Visio Jira Confluence DAPTIV Plainview MS. Teams Wrike ServiceNow Version-One Clarity

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