Customer Service Fulfillment Associate
Resume:
Taniya Spencer
District Heights, MD *****
**************@*****.***
Responsible and ambitious young woman seeking to apply my proven customer service skills, and more to jobs hiring. I am more than interested in helping others. Willing to diligently follow guidelines and directions easily. I work hard to achieve employer objectives and goals. Authorized to work in the US for any employer
Work Experience
Amazon Fulfillment Associate
Amazon Warehouse - Upper Marlboro, MD
June 2023 to Present
• Receive and put away inventory.
• Get customer orders ready and pack them up.
• Load boxes into trucks for shipment.
• Use scanners to read bar codes on products.
• View prompts on screens and follow the direction for some tasks.
• Troubleshoot problems.
• Ensure product meets quality requirements.
Playroom Attendant
Play Ec - District Heights, MD
January 2023 to Present
• Greet guests with enthusiasm and interact with children and parents in a friendly manner
• Sell entries, memberships, parties and handle money using point-of-sale register
• Manage birthday parties and events, serving customers and ensuring their satisfaction
• Serve as an ambassador for fun, ensuring guests will want to come back again and again Applebee's Hostess
Applebee's - Forestville, MD
August 2022 to December 2022
• Welcome guests in a warm and friendly manner.
• Ascertains their dining/lodging needs.
• Seats guests and manages the seating chart.
• Monitors restaurant activity to determine seating and dining flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Crew Member
Tropical Smoothie Cafe - District Heights, MD
May 2022 to October 2022
• Prepared food and drinks
• Operated the cash register
• Handled customer care
• Worked in a fast paced environment
• Relayed food and drink orders
• Took out trash and recycling
• Made sure the store was clean
• Maintained a positive relationship with coworkers
• Provided friendly service
Guest Service Associate
Topgolf - Oxon Hill, MD
January 2022 to April 2022
• Greeting guests upon arrival and making them feel welcomed.
• Administering check-ins and check-outs.
• Providing front desk services to guests.
• Assigning rooms and taking care of administrative duties.
• Delivering mail and messages.
• Processing guest payments.
Retail Services
Six flags America - Bowie, MD
March 2021 to January 2022
Answers customer's questions about merchandise. Assists customers with purchase decisions. Retrieves merchandise from sales floor, stock room, or other inventory locations; places special orders. Collects payment using the store point of sale system.
Skills
• Childcare (2 years)
• Customer Service
• Pet Sitting (Less than 1 year)
• Babysitting (2 years)
• Food Preparation (1 year)
• Culinary experience (1 year)
• Food Production (1 year)
• Meal Preparation
• Restaurant Experience
• Home improvement (2 years)
• Cashiering
• Food Handling
• Infant care (2 years)
• Retail
• Guest services
• Restaurant experience
• Host/Hostess
Assessments
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Proficient
December 2021
Responding to customer situations in a retail setting Full results: Proficient
Social media — Proficient
November 2021
Knowledge of popular social media platforms, features, and functions Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
My teammates and I organized a very successful Christmas gift shop with overly satisfied shoppers, which gave me an opportunity to experience retail. I have experience in home improvement. I am very hardworking and I could be a perfectionist at times. I also have experience in childcare I've previously volunteered at a daycare. I nannied a 6 year old boy for a year. I nannied an infant during the summer. I have experience in food services from my previous jobs. I also run a successful business selling body jewelry world wide on Instagram. Lastly, I have excellent computer skills I created and launched an entire website myself.
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