L A Bachelor's Degree

Bachelor's Degree in Business Marketing

Stephen F. Austin State University -

Nacogdoches, TX

* * * * * a u r e n Oaks L a n e Humble, T X 7 7 3 9 6 PH:8 32-5 7 9 - 8202 cwilridge@y a h oo.c om C H R I S T O P H E R W I L R I D G E

P R O F I L E S U MMARY

Highly skilled and detailed-oriented logistics professional with expertise in managing complex supply chains, consistently improving delivery efficiency with cost optimization through process improvement initiatives, proficient in many software systems, such as Cargo Wise, and a proven ability to motivate and develop team members.

P R O F E S S I O N A L S K I L L

Excel (5 years)

Microsoft Word (10+ years)

SharePoint (3 years)

Cargo Wise (5 years)

SAP. (5 years)

Import Export (7 years)

Procurement (4 years)

Lean Six Sigma

E D U C A T I O N

W O R K E X P E R I E N C E

Logistics Coordinator / Project Analyst

Maersk - May 2021 to March 2024

Collaborated with Sales and Operations teams to develop logistics strategies, using problem-solving skills to address inefficiencies and implement solutions, resulting in a consistent annual increase in customer satisfaction. Increased the accountability of international shipping procedures, cutting down delays by improving documentation accuracy. Demonstrated leadership skills and showed initiative in being proactive with our current and prospective accounts by thoroughly providing excellent customer service.

Demonstrated organizational and time management skills: multi-tasking and prioritizing, planning work activities efficiently to meet deadlines and high-level goals.

Coordinated with suppliers and customers to ensure timely delivery of products maintaining a 90% on time delivery rate over a 3-year period.

Coordinated the movement of goods, equipment, and trucks internationally and domestically, ensuring timely and safe delivery of goods.

Had the ability to identify and implement sustainable solutions for possible service failures through root cause analysis. Introduced data-driven decision-making by implementing advanced analytics in project reporting, which cut decision lag by half. Import / Export Coordinator

HORIZON AIR -January 2019 to February 2020

Created import and export documentation for incoming and outgoing shipments, while ensuring accuracy of documentation and verifying compliance standards internationally and domestically. Analyzed customs duty exemptions and free trade agreements where necessary to reduce cost of imports and exports. Coordinated and executed shipments to ensure excellent customer service. Tracked and monitored cargo inside of the warehouse, which included inventory accuracy. Communicated with customs brokers to confirm customs release status. Coordinated timely delivery of freight to the customer and completed necessary paperwork. Page 1 of 2

Supply Chain (8 years)

Logistics (10+ years)

Sales Support (4 years)

Purchasing (1 year)

Process Improvement (7 years)

ERP Systems (5 years)

Sourcing (3 years)

Root Cause Analysis

Computer Networking

3 1 1 5 L a u r e n Oaks L a n e Humble, T X 7 7 3 9 6 8 32-5 7 9 - 8202 cwilridge@y a h oo.c om C H R I S T O P H E R W I L R I D G E

W O R K E X P E R I E N C E

Export Logistics Coordinator

COSCO Container Lines Americas - November 2014 to May 2018 Coordinated International export shipping for major clients. Coordinated door move loading schedules with Intermodal Department and customers to meet required vessel departures / arrivals.

Directed problem solving through resolution of issues with customers, local and overseas offices, traffic, equipment, and sales departments.

Submitted and followed up with container space / equipment and vessel availability. Provided sailing information and sales support as well as other duties. Page 2 of 2

References or letters of recommendation available upon request

Contact this candidate